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MyWay Search Assistant


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#1 coprimadonna

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Posted 11 June 2010 - 09:52 AM

Hello! My computer is infected with myway garbage. SAS did not catch it, but MBAM did. MBAM quarantined it, but MyWay Search Assistant is still running and it will NOT allow me to uninstall. I also can not boot up in safe mode. Help, please?

Here is it's log:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

6/10/2010 10:41:45 PM
mbam-log-2010-06-10 (22-41-45).txt

Scan type: Quick scan
Objects scanned: 141347
Time elapsed: 8 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\mywaysearchassistantde.auxiliary (Adware.MyWaySearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywaysearchassistantde.auxiliary.1 (Adware.MyWaySearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by Orange Blossom, 11 June 2010 - 11:42 AM.
Move to AII as this is MBAM log and prep. guide not followed. ~ OB


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#2 Budapest

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Posted 16 June 2010 - 12:07 AM

Please run the Malwarebytes scan again and post the new log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 coprimadonna

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Posted 16 June 2010 - 11:36 AM

Hi Buda! Thanks for the reply... I know you guys are swamped! I'll paste the log below, but my computer is still running sooooooo slowly and will NOT let me boot up in Safe Mode. :-( Any other ideas? Thanks, again... Juli
__________________________
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4199

Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

6/15/2010 10:35:57 AM
mbam-log-2010-06-15 (10-35-57).txt

Scan type: Full scan (C:\|)
Objects scanned: 212346
Time elapsed: 1 hour(s), 20 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Budapest

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Posted 16 June 2010 - 04:38 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 coprimadonna

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Posted 18 June 2010 - 06:46 PM

Buda, I already ran SAS (in my opening). It did not catch anything and I can't reboot into Safe Mode. :-( Would you still like to see the log anyways?

#6 Budapest

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Posted 19 June 2010 - 12:26 AM

Sorry I missed that in your first post. Try this:

http://www.bleepingcomputer.com/virus-remo...sing-tdsskiller
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 coprimadonna

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Posted 21 June 2010 - 01:37 AM

Darn... nothing. :-(
Hmmm... not sure what else to do. Any additional thoughts? :-)

#8 Budapest

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Posted 21 June 2010 - 01:47 AM

Try running this:

My Web Search Bar Uninstaller
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 coprimadonna

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Posted 21 June 2010 - 11:08 PM

Hello again, Buda!
Again... no dice. :-( It is still there... the little bugger! RAR! Everything I try to do to remove it says, "Access is denied".

What else do you have up your sleeve, my dear? :-)

#10 Budapest

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Posted 21 June 2010 - 11:12 PM

Please download Safe Boot Key Repair and save it to your desktop. Run by double clicking on it or Right-click on it and click Open. Then see if you can boot into Safe Mode. If so, run a scan with SUPERAntiSpyware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 coprimadonna

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Posted 22 June 2010 - 03:01 PM

Success! I was able to boot into safe mode and run SAS. It DID find the little stinkers and quarantined. I ran a complete scan afterwards and it came up clean. However, after I booted up in normal mode, the MyWay Search Assistant was still in my add/remove programs and gave me the same message - I do not have access to remove. Hmmm... thoughts?

#12 chromebuster

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Posted 22 June 2010 - 03:15 PM

Hey,
Have you tried unlocking the folder (if there is one), using the unlocker utility? That can be extremely handy in situations like this.
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#13 Budapest

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Posted 22 June 2010 - 04:31 PM

Good work!

You could try removing the entry from Add/Remove Programs with the Windows Installer Cleanup Utility.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#14 coprimadonna

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Posted 22 June 2010 - 04:49 PM

Buda,
Just tried the Windows Installer Cleanup Utility, and it did not show up on the list. I went back to the Control Panel then to Add/Remove programs and it's still there!

Chrome,
Where would one find the unlocker utility -- Buda, have you heard of this and if so, do you recommend? (No offense, Chrome! Buda's a Cynic, though, ya know.)
:-)

#15 Budapest

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Posted 22 June 2010 - 04:54 PM

Unlocker is a good utility but I do not think it is what we need in this situation. It is useful for deleting stubborn files and folders, but it does not remove entries from the Add/Remove list.

When you try to uninstall it what is the exact error message you get?

Also, update Malwarebytes and run another quick scan.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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