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Couple questions about my PC Health


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7 replies to this topic

#1 inharmonious

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Posted 11 June 2010 - 07:44 AM

Alright, I don't have a specific issue or problem at the moment but my PC has been acting slower than usual these days and i'm wondering if there are any suggestions in order to boost my PC performance? I believe there maybe some third party programs that is slowing down my PC performance.

Should I post a log file of any sort?

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#2 golfdude

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Posted 11 June 2010 - 08:03 AM

inharmonious,

Please provide your computer specs (CPU, RAM, HD size/free space) and number of running processes.

You can also do the following:
Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Thanks,
Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
Intel i7-3820, 32 GB DDR3-1600, Intel 330 SSD Boot Drive, WD 3TB Data Drive, Radeon HD7770 GHz Edition, Windows 10 Professional 64 Bit
 


#3 inharmonious

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Posted 12 June 2010 - 02:14 PM

I have a..
HP G60 Notebook PC
4.0 GB Ram
HD Size of 157/285 GB
and ATM 63 running processes

#4 golfdude

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Posted 12 June 2010 - 02:50 PM

I could look up you specs bsed on what you gave me. However, it would be much easier if you could tell me the processor speed.

Sorry, but I have never bought an AMD computer in my life, and currently have 6 computers in my house. All Intel. So, to determine if you are trying to get more out of the hardware than it is able to produce, please give me more info.

Thanks,
Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
Intel i7-3820, 32 GB DDR3-1600, Intel 330 SSD Boot Drive, WD 3TB Data Drive, Radeon HD7770 GHz Edition, Windows 10 Professional 64 Bit
 


#5 inharmonious

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Posted 13 June 2010 - 08:38 PM

Hmm.. the processor is a..

Pentium® Dual Core T4300 @ 2.10 Ghz , 2.10 Ghz.

#6 golfdude

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Posted 14 June 2010 - 06:40 AM

Your pc hardware should be speedy enough. However, 63 processes is quite a lot and I am wondering how many of the processes could be turned off to speed up your pc.

What Operating System is on your pc?

Run Malwarebytes and post the scan log.

FYI- Because the pc was made by HP (other manufacturers do the same) it will have a lot of extra stuff that is running in the background that doesn't need to be running. If you have a HP printer and installed the software that came with it you probably installed a lot more "garbage"! Some of these programs constantly monitor the ink levels in the printer and when they get low will try to direct you to the HP Online store so you can buy "HP Geniune Ink Cartridges". Other programs will monitor your hardware/software and will notify you if there is an Update for these at the HP Help and Support website. Im my opinion- these programs can be removed (uninstalled through the "Add and Remove Programs" in the Control Panel). If Windows is properly setup- Windows Update will take care of this for you.

Please let me know what OS you have- or just run and post the Malwarebytes scan and your operating system and version will be listed. We can then determine if any malware is slowing down your pc or too much stuff is running and we can disable or unistall stuff that isn't needed.

Thanks,
Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
Intel i7-3820, 32 GB DDR3-1600, Intel 330 SSD Boot Drive, WD 3TB Data Drive, Radeon HD7770 GHz Edition, Windows 10 Professional 64 Bit
 


#7 inharmonious

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Posted 14 June 2010 - 09:06 PM

Alright.. I ran this scan a couple of days ago.. I hope this is what you asked for. Thanks


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

6/12/2010 5:05:03 PM
mbam-log-2010-06-12 (17-05-03).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 312154
Time elapsed: 1 hour(s), 36 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{f490c0e4-af17-4878-b035-5a9a6d919042} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{0a82db5c-fe2e-429e-ba53-70b3e37faf91} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{64bb07d4-081d-4988-a149-1e40e4b1f69d} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\SysWOW64\J11cl1Lken.txt (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Larry\AppData\Local\VirtualStore\Windows\SysWOW64\j6MNEi67bN.txt (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Windows\System32\BJI7DgliL1.txt (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Windows\System32\J11cl1Lken.txt (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Windows\System32\j6MNEi67bN.txt (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Windows\System32\jH7Jbej76c.txt (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\BJI7DgliL1.txt (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\j6MNEi67bN.txt (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Windows\SysWOW64\jH7Jbej76c.txt (Trojan.Inject) -> Quarantined and deleted successfully.

#8 golfdude

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Posted 15 June 2010 - 07:20 AM

Thanks for posting your scan. Just a couple of observations:
1. Your MBAM definitions are out of date. It is very important to UPDATE before running a scan. To do this, follow these instructions:

Posted Image


Posted Image

Posted Image

Posted Image

Please do this and post the new scan log.

2. Your OS- Vista is not up to date. Maybe malware has disabled your Windows Automatic Updates. After running the MBAM scan, go to your Control Panel and see if you can manually update the Windows operating system. You are missing Service Pack 2 :thumbsup:

You can manually Download Vista Service Pack 2 here:
http://windows.microsoft.com/en-us/windows...s/service-packs


Please follow the above instructions and post the new MBAM log.

After I see these results I have a couple of other scans I want you to perform.

Edited by golfdude, 15 June 2010 - 08:25 AM.

Thanks,
Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
Intel i7-3820, 32 GB DDR3-1600, Intel 330 SSD Boot Drive, WD 3TB Data Drive, Radeon HD7770 GHz Edition, Windows 10 Professional 64 Bit
 





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