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I believe I am infected with virtumonde.prx


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#1 Jostlo

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Posted 11 June 2010 - 01:02 AM

I ran Spybot SD and it found I have virtumonde.prx it was unable to get rid of it so I came into this forum and followed the directions of a topic apr 25, 2010 by a user named pudge with resolution assistance from boopme. MBAM did ask me to reboot and I received a rundll dialogue box after restarting, however I continued to follow the direction of the post but was unable to. I came up in safe mode and ran ATF-Cleaner.exe but was unable to complete the superantispyware portion of the above post. The pc would just hang up, I then did the prep but was unable to complete the gmer portion because the pc would just hang up with the hard drive spinning away. Below are the files I was able to complete:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4188

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/10/2010 11:37:16 PM
mbam-log-2010-06-10 (23-37-16).txt

Scan type: Quick scan
Objects scanned: 134632
Time elapsed: 6 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\nmclfcu.dll (Trojan.Hiloti) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\khume (Trojan.Hiloti) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\nmclfcu.dll (Trojan.Hiloti) -> Delete on reboot.


The prep files are attached.
I look forward to any help on this matter.
Thank you,

John

Attached Files



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#2 gringo_pr

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Posted 15 June 2010 - 02:34 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:
    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and install the Recovery Console first.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode.
    This allows us to more easily help you should your computer have a problem after an attempted removal of malware.
    It is a simple procedure that will only take a few moments of your time.


    Once installed, you should see a blue screen prompt that says:
      The Recovery Console was successfully installed.
    Please continue as follows:
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.

    Please include the report in your next post:

    C:\ComboFix.txt

"information and logs"
    In your next post I need the following
    1. Log from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now?

Gringo



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#3 Jostlo

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Posted 16 June 2010 - 10:47 AM

Hello Gringo,

Thanks for your assistance. The Combofix log is attached as requested. Some of the problems I was experiencing consisted of Firefox web browser crashing/closing when I attempted to access the TDAmeritrade website, this continues. Internet explorer was sluggish and sometimes would not open correctly where the address and tool bars were not visible, this appears to be okay now. When shutting down I would get a message stating something to the effect of an instruction error and upon restarting I would get a rundll message these no longer appear. My hard drive would sound a though it was working overtime and continuously spin at times, until I logged off or shutdown; this appears not to be happening. And finally, my wireless router stopped working where I had limited or no connectivity and I would have to connect directly to the modem, and this is still the case. Overall I would say it is a 50 % improvement on prior operation. I hope all this aids in determining my system status, I look forward to your response and I thank you again for your assistance.

John

P.S. I may have uploaded the combofix log twice I previewed the message and didn't see the attachment so I attached it again and now I see the attachment usage has increased from previoously.

Attached Files



#4 gringo_pr

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Posted 16 June 2010 - 07:49 PM

Greetings

Before I go to the next step I need to check something first, Please run this batch file foe me

Run Batch File
    Open Notepad and copy/paste the entire contents of the codebox below, into Notepad:
CODE
@echo off
if exist peek.txt del /q peek.txt
regedit /a peek.txt "HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager\appcertdlls"
notepad peek.txt
    Save this as peek.bat Choose to Save type as - All Files and where to save - Desktop - then close the Notepad file.
    It should look like this: <--XP
    Double-click on peek.bat to run it. A Notepad file will open. Copy/paste that information into your next reply, please. Please delete the file afterwards.


Gringo
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#5 Jostlo

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Posted 17 June 2010 - 08:14 AM

Hi Gringo,

Here is the contents f the file you requested:

REGEDIT4

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager\appcertdlls]
"autovr32"="C:\\WINDOWS\\system32\\autootok.dll"



John

#6 gringo_pr

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Posted 17 June 2010 - 10:40 AM

Greetings

Very good, seen what I needed to see

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

CODE
File::
c:\windows\system32\autootok.dll.vir
c:\windows\system32\autootok.dll

Registry::
[-HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager\appcertdlls]


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

NOTE**
  • When ComboFix finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will upload files to submit for analysis.
  • Ensure you are connected to the internet and click OK on the message box.

"information and logs"
    In your next post I need the following
    1. report from Combofix
    2. let me know of any problems you may have had
    3. How is the computer doing now after running the script?

Gringo


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#7 Jostlo

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Posted 17 June 2010 - 04:28 PM

Hello,

I have attached the latest Combofix file; the computer seems to be running better, I no longer hear the hard drive spinning and am able to access the websites that would crash my firefox web browser, unfortunately I am still not able to use my router so I am guessing that is a separate issue. I look forward to hear how things look from the log I have sent!

John

Attached File  Combofix_log_II_6_17_2010.txt   13.76KB   2 downloads

#8 gringo_pr

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Posted 17 June 2010 - 06:41 PM

Hello

try this on the wireless router

Resetting Router

Letís try to reset the router to its default configuration.
  • This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router.
  • Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds).
  • If you donít know the router's default password, you can look it up. HERE
  • You also need to reconfigure any security settings you had in place prior to the reset.
  • You may also need to consult with your Internet service provider to find out which DNS servers your network should be using or you can use OpenDNS

Note: After resetting your router, it is important to set a non-default password, and if possible, username, on the router. This will assist in eliminating the possibility of the router being hijacked again.


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..


Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.


TFC(Temp File Cleaner):
  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :
    I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan

Go Eset web page to run an online scannner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
      Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

"information and logs"
    In your next post I need the following
    1. Log From MBAM
    2. Log From ESET Online Scanner
    3. let me know of any problems you may have had
    4. How is the computer doing now?

Gringo


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#9 Jostlo

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Posted 17 June 2010 - 11:09 PM

Hello,

Item 1:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4211

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/17/2010 11:24:27 PM
mbam-log-2010-06-17 (23-24-27).txt

Scan type: Quick scan
Objects scanned: 135061
Time elapsed: 6 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Item 2:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# IEXPLORE.EXE=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=aaa9b276521c5844865a7b8dce44249f
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-06-18 04:01:33
# local_time=2010-06-18 12:01:33 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=5121 16777189 100 75 0 5986050 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=43145
# found=5
# cleaned=0
# scan_time=1763
C:\Qoobox\Quarantine\C\WINDOWS\system32\autootok.dll.vir.vir a variant of Win32/PSW.Papras.BO trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{12365E3E-CD0A-4193-8332-3303D20E9060}\RP389\A0060657.dll a variant of Win32/Cimag.CK trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{12365E3E-CD0A-4193-8332-3303D20E9060}\RP404\A0070155.dll a variant of Win32/Cimag.CK trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{12365E3E-CD0A-4193-8332-3303D20E9060}\RP406\A0070787.dll a variant of Win32/PSW.Papras.BO trojan 00000000000000000000000000000000 I
C:\System Volume Information\_restore{12365E3E-CD0A-4193-8332-3303D20E9060}\RP407\A0070902.dll a variant of Win32/PSW.Papras.BO trojan 00000000000000000000000000000000 I


Item 3:

I was not able to ascertain were on that webpage I could find the default router password. I was able to use the second portion however, I have XP on the desktop and one laptop and windows 7 on a second laptop so I am a little hesitant to select one or the other, any suggestions?

Item 4:

The desktop seems to be executing fine, other than the router issue, but the eset scan detected 5 threats so I am not sure how long or if the computer will operate fine?

#10 gringo_pr

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Posted 17 June 2010 - 11:16 PM

Hello

I am going to give my all clean as the computer is clean.

now about the wireless router did you set it up or did someone do it for you or did you just plug it in and started useing it?

Very well done!! This is my general post for when your logs show no more signs of malware ;)- Please let me know if you still are having problems with your computer and what these problems are.

The Online scan is only reporting backups created during the course of this fix, and items located in C:\System Volume Information\, which is where System Restore's cache is stored. Whatever is in there can't harm you unless you choose to perform a manual restore. Nevertheless, we shall be resetting/clearing the cache shortly.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points (which contain the infections) and create a new restore point.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and useing often.

please read this great article by miekiemoes How to prevent Malware:
and
this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here:

Gringo

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#11 Jostlo

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Posted 18 June 2010 - 09:31 AM

Gringo,

First, my son set up and configured the router, not sure how he set it up; I will have to look through my files for the original paperwork if that is needed. Next when running Defogger it never asked me to reboot; can I be sure that the CD Emulators were turned on? Thirdly, I am not sure if I erred however I didn't create the restore point until after running the cleanmgr section of the directions you provided. Finally, I read the articles and will try to keep all those that use this pc from visiting lyrics or music download sites and the other sites which I never new what was meant by cracksites/warezsites until reading those articles. Thanks for the help I did make a small donation hope it helps; I will look for any additional info that you can provide to reset the router.

John

#12 gringo_pr

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Posted 18 June 2010 - 02:31 PM

greetings

can I be sure that the CD Emulators were turned on? if they are not on the system them they dont need to be turned on

Thirdly, I am not sure if I erred however I didn't create the restore point until after running the cleanmgr section of the directions you provided - that is fine

did you find the small pin hole to insert a paper clip into


Gringo
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#13 Jostlo

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Posted 18 June 2010 - 06:29 PM

Hello,

Oh Yes I have it, it states that it restores factory settings, should I just go ahead and reset it? And should I have it all connected when I do?.

John

#14 gringo_pr

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Posted 18 June 2010 - 06:42 PM

no that is not CD emulation software that is to put the computer back to the same as you bought it.

CD emulation software is a program called alcahol 120 and deamon tools and has a very specific use you would have had to download it to do a certain type of job - it lets you mount an imaig of a cd without having it on a cd


don't do it


Gringo
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#15 Jostlo

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Posted 18 June 2010 - 08:51 PM

Gringo,

No, sorry my last post was referring to the pin hole in the back of the router. I wasn't referring to the cd emulation topic. My apologies for not being specific. So, let me try again. I did find the pin hole at it states that it sets it to the factory settings, should I reset the router and when I do should I have the router connected to the modem and the pc. Also earlier we were referencing the default password and you sent me to a website OpenDNS; was I supposed to contact them to find out what the default password for my router would be or is it located somewhere on their website? I was not able to locate it if it is! Again thank you for your assistance and patience. It's very much appreciated.

John




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