Posted 09 October 2005 - 11:14 AM
some days ago my computer started to have problems.
I have checked all the pages in this forum, but I couldn't find the same problem, that's why I'm posting now.
- when I am in Outlook Express and I click on "reply", the new mail appears, but I can't write anything in it
- when I try to copy something from a mail, it can't be done
- when I open the Internet Explorer browser and I go to a search engine, I can't write anything in the search box. If I want to login on different sites, I can't write in the "username" and "password" boxes. If the pc automatically inserts my username and password, when I want to send mail from an online account, I can't write in the boxes "to", "subject" and in the body of the mail.
- if I want to look for something on a web page, the dialogue window "find" appears, but it is inactive, and on top of it there is another dialogue box: "Error in the dialogue window. Error: 40. Unspecified error" (I don't know if it sounds exactly like this in English, as my computer "speaks" Italian)
After 90 minutes - 2 hours, the problem disappears.
In Netscape I don't have this problem, but for my work I have to sign in to a site which works only in Internet Explorer.
I have tried to do a "repair" and the next time I turned on the pc, it worked ok, but the second time I turned it on the problem appeared again (I have done it from start - run and wrote the name of those dll's, as when I go in Settings-Control Panel- Add/Remove, there is no repair button)
When I have this problem and I want to know details about IE (version etc.), when I click on the "?" sign I can only see:
and on top of it another window with: "Error in the dialogue window. Error: 96. Unspecified error"
When IE starts working, I can see it's version 6.0 and the rest of the details.
Some problems appear in Norton Antivirus, too: When I open it there appears a box which says: Norton Antivirus has found an inner error of the software. If I go to the "Scan" tab, I don't see all the possibilities (scan pc, scan a folder, scan a file, scan floppy etc), there is only the image of the pc and a box appears "Error in the dialogue window. Error: 30. Unspecified error" and behind it another one, saying Error in the script on Internet... (here it interrupts, as the windows is too small and it's inactive). Continue to run scripts on the page? Yes No", but in the end it manages to scan the pc.
When the problem disappears in IE and Outlook, it also disappears in Norton Antivirus too.
I have a laptop with XP, IE 6.0 (in the Add/Remove programs it says: IE Q867801), I have some quick updated for SP2.
I have run 2 antiviruses (Norton and RAV online), Ad-aware and Hijackthis and there are no problems.
Someone did a defrag on my pc 3 days before the problems appeared, but I don't think there is any connection.
On an Italian forum I found someone who had the same problem, one year ago. The answers he got were to use a different browser (but I need IE for the site I work with). He answered me and told me to backup my pc, as some days after the same thing happened to him, his computer crashed :-(
Sorry for talking too much, I just wanted to give all the details.
Thank you very much,
Anna who wants to avoid reformat :-)