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Virus / Trojan Problems


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#1 ps37458

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Posted 10 June 2010 - 01:56 PM

Hi,

Today I wanted to install Mcafee Security Center on to my daughter's laptop now that she has returned from Uni.
She has been using AVG 9 and Zone Alarm.
She ran a full scan with AVG and it reported some Trojans. Crypt.YL, Generic18.EF to name a couple.
When I tried to download Mcafee I kept getting an error.
I contacted Mcafee support and they advised that it was because I was running AVG and ZL.
I uninstalled those products and got the same problem.

I tried re-install AVG and it would not let me. I kept getting the web page won't display message.
I tried downloading Mcafee onto another computer and running it on the laptop from a memory stick but kept getting an error message code.
As I now have no protection software I tried to use windows update to ensure the firewall etc was up to date but I cannot access any window downloads I get the same web page error.

I have manged to download and install SUPERAntiSpyware free edition which found and quarantined 5 Trojans.
However I still get the web page error when I try to download any software that might help me tackle the problem.
I downloaded and installed Firefox but again when I try to access the windows dowbnload page I get the cannot display web page problem.

I am presuming some Trojan / malware is preventing the download and removal.

Can someone please advise how I can fix this problem.

Regards

EDIT: Moved from XP to Am I Infected forum ~ Hamluis.

Edited by hamluis, 10 June 2010 - 02:10 PM.


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#2 boopme

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Posted 10 June 2010 - 02:39 PM

Hello would you post that SAS log please. We may still have malware so...
Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
AVG Remover Utility (avgremover.exe)

This tool absolutely cleans all traces of AVG, available in two versions: the classic 32-bit and 64-bit version (for x64 version of Windows Vista and 7).

AVG Remover Utility:
32-bit avgremover.exe
64-bit avgremoverx64.exe
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 ps37458

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Posted 10 June 2010 - 06:03 PM

Hi boopme,

I have followed your instructions and ran both SAS and downloaded and run Malware v1.46 in Safe Mode.

Malware found and cleared many issues (30+) and having fixed them and rebooted and I was then able to access windows updates and then download and install Mcafee.
Now the PC appears to be secure.

I have run a quick scan with Mcafee and not faults were found.

I am trying to attach the logs but can't find how to do it.
I'm hoping that when I save this post I will be able to.

In the meantime thanks for your help.

I had run Malware but
a. Not in safe Mode
b. I only had version 1.41 and because of my download problems had not actually tried to get a newer version.


Here's the Malware Logs:-

Scan Log:-
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4125

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

10/06/2010 23:04:42
mbam-log-2010-06-10 (23-04-42).txt

Scan type: Quick scan
Objects scanned: 167526
Time elapsed: 19 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 5
Files Infected: 22

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{a078f691-9c07-4af2-bf43-35e79eecf8b7} (Adware.Softomate) -> No action taken.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> No action taken.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> No action taken.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> No action taken.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\flv direct player (Adware.BHO.FL) -> No action taken.
HKEY_CLASSES_ROOT\hotbarax.info (Adware.Hotbar) -> No action taken.
HKEY_CLASSES_ROOT\hotbarax.info.1 (Adware.Hotbar) -> No action taken.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 93.188.164.139,93.188.161.174 -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{192688ea-22cb-404f-9a97-38435c4990eb}\NameServer (Trojan.DNSChanger) -> Data: 93.188.164.139,93.188.161.174 -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{ba503982-7f27-4569-96b6-23efbdb3700f}\NameServer (Trojan.DNSChanger) -> Data: 93.188.164.139,93.188.161.174 -> No action taken.

Folders Infected:
C:\Program Files\FLV Direct Player (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\Skin (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\Skin\DirectFLV (Adware.BHO.FL) -> No action taken.
C:\Documents and Settings\All Users\Application Data\HotbarSA (Adware.Hotbar) -> No action taken.
C:\Documents and Settings\All Users\Start Menu\Programs\FLV Direct Player (Adware.FLVPlayer) -> No action taken.

Files Infected:
C:\Program Files\FLV Direct Player\downloading.swf (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\FLVPlayer.exe (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\player.swf (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\preload.swf (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\uninstall.exe (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\Button.bmp (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\Logo.bmp (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\skin.xml (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\SysCloseButton.bmp (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\SysMaxButton.bmp (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\SysMinButton.bmp (Adware.BHO.FL) -> No action taken.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\Window.bmp (Adware.BHO.FL) -> No action taken.
C:\Documents and Settings\All Users\Application Data\HotbarSA\HotbarSA.dat (Adware.Hotbar) -> No action taken.
C:\Documents and Settings\All Users\Application Data\HotbarSA\HotbarSAAbout.mht (Adware.Hotbar) -> No action taken.
C:\Documents and Settings\All Users\Application Data\HotbarSA\HotbarSAau.dat (Adware.Hotbar) -> No action taken.
C:\Documents and Settings\All Users\Application Data\HotbarSA\HotbarSAEULA.mht (Adware.Hotbar) -> No action taken.
C:\Documents and Settings\All Users\Application Data\HotbarSA\HotbarSA_hpk.dat (Adware.Hotbar) -> No action taken.
C:\Documents and Settings\All Users\Application Data\HotbarSA\HotbarSA_kyf.dat (Adware.Hotbar) -> No action taken.
C:\Documents and Settings\All Users\Start Menu\Programs\FLV Direct Player\FLV Direct Player.lnk (Adware.FLVPlayer) -> No action taken.
C:\Documents and Settings\All Users\Start Menu\Programs\FLV Direct Player\Uninstall FLV Direct Player.lnk (Adware.FLVPlayer) -> No action taken.
C:\WINDOWS\Tasks\{8C3FDD81-7AE0-4605-A46A-2488B179F2A3}.job (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job (Trojan.Downloader) -> No action taken.


Fix Log:-

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4125

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

10/06/2010 23:05:41
mbam-log-2010-06-10 (23-05-41).txt

Scan type: Quick scan
Objects scanned: 167526
Time elapsed: 19 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 5
Files Infected: 22

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{a078f691-9c07-4af2-bf43-35e79eecf8b7} (Adware.Softomate) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\flv direct player (Adware.BHO.FL) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hotbarax.info (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\hotbarax.info.1 (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 93.188.164.139,93.188.161.174 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{192688ea-22cb-404f-9a97-38435c4990eb}\NameServer (Trojan.DNSChanger) -> Data: 93.188.164.139,93.188.161.174 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{ba503982-7f27-4569-96b6-23efbdb3700f}\NameServer (Trojan.DNSChanger) -> Data: 93.188.164.139,93.188.161.174 -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\FLV Direct Player (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\Skin (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\Skin\DirectFLV (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\HotbarSA (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\FLV Direct Player (Adware.FLVPlayer) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\FLV Direct Player\downloading.swf (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\FLVPlayer.exe (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\player.swf (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\preload.swf (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\uninstall.exe (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\Button.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\Logo.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\skin.xml (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\SysCloseButton.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\SysMaxButton.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\SysMinButton.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files\FLV Direct Player\Skin\DirectFLV\Window.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\HotbarSA\HotbarSA.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\HotbarSA\HotbarSAAbout.mht (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\HotbarSA\HotbarSAau.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\HotbarSA\HotbarSAEULA.mht (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\HotbarSA\HotbarSA_hpk.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\HotbarSA\HotbarSA_kyf.dat (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\FLV Direct Player\FLV Direct Player.lnk (Adware.FLVPlayer) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\FLV Direct Player\Uninstall FLV Direct Player.lnk (Adware.FLVPlayer) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{8C3FDD81-7AE0-4605-A46A-2488B179F2A3}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{35DC3473-A719-4d14-B7C1-FD326CA84A0C}.job (Trojan.Downloader) -> Quarantined and deleted successfully.

I can't find the SAS log but it only has two Tracking Cookies detected.

Thanks again

Edited by ps37458, 10 June 2010 - 06:41 PM.


#4 boopme

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Posted 10 June 2010 - 07:27 PM

Hi, you have one a great job. As long as SAS only sound cookies no problem. Things are looking pretty good now I would like to do two more scans so I know we are clean because those Bots can be trouble. You should change your passwords because they peobably stole them.

MBAM is at version 4187 and is a better scan in normal mode.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Online scan with ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 ps37458

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Posted 11 June 2010 - 08:31 AM

Hi Boopme,

Okay this morning I ran another malabytes scan.

The results were:-

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4125

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/06/2010 10:19:48
mbam-log-2010-06-11 (10-19-48).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 281154
Time elapsed: 1 hour(s), 41 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\FLV Direct Player (Adware.FLVPlayer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\M5T8QL3YW3 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AppDataLow\HavingFunOnline (Adware.BHO.FL) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\QZAIB7KITK (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


I then read your reply and followed your instructions

This time Malabytes produced this log:-

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4188

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/06/2010 11:51:15
mbam-log-2010-06-11 (11-51-15).txt

Scan type: Quick scan
Objects scanned: 173044
Time elapsed: 14 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Tasks\MSWD-993d7c3a.job (Trojan.DNSChanger) -> Quarantined and deleted successfully.


I then ran SAS again and got this:-

It found about 15 tracking cookies and only lists 3 as deleted.

I then ran ESET

The log states Scanned 128956 files
Infected files 0
Cleaned files 0

Where can I find an SAS text log?

Mcafee Internet Security is installed and fully functional.
Will it stop these types of attack or do I need something else?

I've had no problems on my other pcs but I'm not at uni accessing and downloading anything and everything...
She's doing an MA in Database design so uses the laptop and lots of MS software.



Cheers

Edited by ps37458, 11 June 2010 - 08:57 AM.


#6 boopme

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Posted 11 June 2010 - 10:41 AM

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

How is it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 ps37458

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Posted 11 June 2010 - 11:49 AM

Okay I':-

I've found the log:-

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/11/2010 at 11:28 AM

Application Version : 4.39.1002

Core Rules Database Version : 5059
Trace Rules Database Version: 2871

Scan type : Quick Scan
Total Scan Time : 00:41:42

Memory items scanned : 642
Memory threats detected : 0
Registry items scanned : 2457
Registry threats detected : 0
File items scanned : 34667
File threats detected : 15

Adware.Tracking Cookie
C:\Documents and Settings\Jess Sheasby\Cookies\jess_sheasby@ad.yieldmanager[2].txt
C:\Documents and Settings\Jess Sheasby\Cookies\jess_sheasby@adinterax[2].txt
C:\Documents and Settings\Jess Sheasby\Cookies\jess_sheasby@atdmt[2].txt
atdmt.com [ C:\Documents and Settings\Katy\Application Data\Macromedia\Flash Player\#SharedObjects\PRAUK3XH ]
ec.atdmt.com [ C:\Documents and Settings\Katy\Application Data\Macromedia\Flash Player\#SharedObjects\PRAUK3XH ]
googleads.g.doubleclick.net [ C:\Documents and Settings\Katy\Application Data\Macromedia\Flash Player\#SharedObjects\PRAUK3XH ]
m.uk.2mdn.net [ C:\Documents and Settings\Katy\Application Data\Macromedia\Flash Player\#SharedObjects\PRAUK3XH ]
m1.2mdn.net [ C:\Documents and Settings\Katy\Application Data\Macromedia\Flash Player\#SharedObjects\PRAUK3XH ]
m1.emea.2mdn.net [ C:\Documents and Settings\Katy\Application Data\Macromedia\Flash Player\#SharedObjects\PRAUK3XH ]
media.socialvibe.com [ C:\Documents and Settings\Katy\Application Data\Macromedia\Flash Player\#SharedObjects\PRAUK3XH ]
media.tattomedia.com [ C:\Documents and Settings\Katy\Application Data\Macromedia\Flash Player\#SharedObjects\PRAUK3XH ]
objects.tremormedia.com [ C:\Documents and Settings\Katy\Application Data\Macromedia\Flash Player\#SharedObjects\PRAUK3XH ]
s0.2mdn.net [ C:\Documents and Settings\Katy\Application Data\Macromedia\Flash Player\#SharedObjects\PRAUK3XH ]
spe.atdmt.com [ C:\Documents and Settings\Katy\Application Data\Macromedia\Flash Player\#SharedObjects\PRAUK3XH ]
track.webgains.com [ C:\Documents and Settings\Katy\Application Data\Macromedia\Flash Player\#SharedObjects\PRAUK3XH ]


Also I ran a full scan using McAfee and it identified some problems which it says it's fixed alothough it only asked to quarantine one of them:

Proxy-OSS.

It found Cookie-Atdmt and has done on every scan I have done with Mcafee but which implies it keep coming back.
It#s found it and intercepted it in Real Time and Message as well as the scans.

I've seen that in the other scans too?

Thanks

#8 boopme

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Posted 11 June 2010 - 12:07 PM

Hello looks good now..

Atdmt is a tracking cookie developed and operated by Atdmt.com. Like other tracking cookie companies, Atdmt.com supplies advertisement solutions for business companies on the Internet. While it appears that it is a legitimate tool, Atdmt has been recognized by many antivirus programs as a tracking cookie that relies on keywords to perform malicious activity. It may also go by other alias names such as atdmt.net but one thing is for sure, it's a dangerous program contrary to what to what its developers say.

Read more: What Is Atdmt? | eHow.com http://www.ehow.com/about_5375788_atdmt.html#ixzz0qZ4jr1R8

You can block this by blocking all 3rd party cookies or there a list of entries you can add to the hosts file.
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#9 ps37458

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Posted 11 June 2010 - 03:39 PM

I agree things looks good except I am bothered by the atdmt.

I have checked and it is in the blocked cookies sites in the internet options yet Mcafee keeps intercepting I think when I start explorer...

I'd send you a page shot but haven't worked out how to either paste images into the reply or add atachments.

Any ideas or should I not do anything else to get rid of it and let Mcafee take care of it?


Thanks

Edited by ps37458, 11 June 2010 - 03:40 PM.


#10 boopme

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Posted 11 June 2010 - 03:46 PM

Hello, Will McAfee take care of it??
Inserting An Image Within A Post

Are you familiar with Hosts File?
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#11 ps37458

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Posted 11 June 2010 - 04:21 PM

Mcafee is quarantining it everytime it detects it.
I presume that's dealing with it?

I am familiar with the host files although I'm an IT ERP developer so I only get involved for DNS entries and I am familiar with editing INI files and the like.

Following your url to remove atdmt one task was to look for files with atdmt in the name.
I have found 3 they are #atdmt.com, #ec.atdmt.com and #spe.atdmt.com they are in a macromedia flashplayer support folder.
Should these be deleted?
Are they casuing any issue or is it just a coincindence, although I don't believe in coincidence when computers and pcs are involved...

Edited by ps37458, 11 June 2010 - 04:55 PM.


#12 boopme

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Posted 11 June 2010 - 07:28 PM

Due to the number of applications that actually use this product deleting may cause somerhings not to work.
Better to block it I feel with the hosts file and SpywareBlaster below.

Updating the HOSTS file in Windows Vista

The Hosts File and what it can do for you


Here's all related entries from the MVPS hosts file:
click.atdmt.com
image.atdmt.com
mir.atdmt.com
nc.atdmt.com
rmd.atdmt.com
spd.atdmt.com
spe.atdmt.com
srch.atdmt.com
view.atdmt.com
www.atdmt.com
spd.atdmt.speedera.net

Install SpywareBlaster, it does not scan for malware- it blocks tracking cookies, malicious active x controls ect...
http://www.javacoolsoftware.com/spywareblaster.html
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