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Antimalware Doctor Infection


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3 replies to this topic

#1 ITdudley

ITdudley

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  • Local time:06:21 AM

Posted 10 June 2010 - 12:32 PM

Infected with Antimalware Doctor removed with Malwarebytes. As long as its disconnected from the Internet it scans clean. But as soon as I connect I get reinfected with Trojan.fakealert, Trojan.dnschanger, adware.exlife and adware.adrotator.

dds.tst

DDS (Ver_10-03-17.01) - NTFSx86
Run by bill at 10:24:27.50 on Thu 06/10/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1535.634 [GMT -5:00]

AV: Panda Cloud Antivirus *On-access scanning disabled* (Updated) {5AD27692-540A-464E-B625-78275FA38393}
AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSANHost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\DOCUME~1\Bill\LOCALS~1\Temp\Mcr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Documents and Settings\Bill\Desktop\Defogger.exe
C:\Documents and Settings\Bill\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en
BHO: {163ca343-c252-8d03-4af3-3ead60cb5e1f} - voguecash browser enhancer
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: moigh Object: {408a53d0-25c8-466c-a560-502da919976d} - c:\windows\system32\uulmd.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\Scriptcl.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: topgHelper Class: {cb1500e8-d60c-4e25-bab6-0d0a6bd50832} - c:\documents and settings\bill\local settings\application data\topget\topgie.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [RIMDeviceManager] "c:\program files\common files\research in motion\rimdevicemanager\RIMDeviceManager.exe" -RunServer
uRun: [M5T8QL3YW3] c:\docume~1\bill\locals~1\temp\Mcr.exe
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [Client Access Service] "c:\program files\ibm\client access\cwbsvstr.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimagehome\TrueImageMonitor.exe
mRun: [AcronisTimounterMonitor] c:\program files\acronis\trueimagehome\TimounterMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [MChk] c:\windows\system32\lulmd.exe
mRun: [PSUNMain] "c:\program files\panda security\panda cloud antivirus\PSUNMain.exe" /Traybar
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1233953986171
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-01.sun.com/s/ESD5/JSCDL/jre/6u11-b90/jinstall-6u11-windows-i586-jc.cab?e=1234191617210&h=1e85e3562cf2dd936cf6c8a936e87b6e/&filename=jinstall-6u11-windows-i586-jc.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-6-9 64288]
R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2006-11-30 31944]
R1 PSINKNC;PSINKNC;c:\windows\system32\drivers\PSINKNC.sys [2010-5-4 129928]
R1 RCFOX;SonicWALL IPsec Driver;c:\windows\system32\drivers\RCFOX.SYS [2009-2-9 101528]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1352320]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2009-2-9 104000]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2006-11-30 144960]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2006-11-30 54872]
R2 MSSQL$KINGSCHOOLSKTC;SQL Server (KINGSCHOOLSKTC);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2007-2-10 29178224]
R2 NanoServiceMain;Panda Cloud Antivirus Service;c:\program files\panda security\panda cloud antivirus\PSANHost.exe [2010-4-30 136448]
R2 PSINAflt;PSINAflt;c:\windows\system32\drivers\PSINAflt.sys [2010-5-27 141384]
R2 PSINFile;PSINFile;c:\windows\system32\drivers\PSINFile.sys [2010-4-30 97032]
R2 PSINProc;PSINProc;c:\windows\system32\drivers\PSINProc.sys [2010-4-30 111624]
R2 PSINProt;PSINProt;c:\windows\system32\drivers\PSINProt.sys [2010-5-12 110920]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2009-2-6 88192]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2009-2-9 72264]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2009-2-9 34152]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2009-2-9 168776]
R3 rcvpn;SonicWALL VPN Adapter;c:\windows\system32\drivers\rcvpn.sys [2009-2-9 24876]
S0 axmxc;axmxc; [x]
S2 gupdate1c99c4a4a9b5416;Google Update Service (gupdate1c99c4a4a9b5416);c:\program files\google\update\GoogleUpdate.exe [2009-3-3 133104]

=============== Created Last 30 ================

2010-06-10 15:23:07 0 ----a-w- c:\documents and settings\bill\defogger_reenable
2010-06-10 15:00:24 0 d-----w- C:\Backup
2010-06-10 14:53:17 0 d-----w- c:\windows\system32\NtmsData
2010-06-09 22:14:53 0 d-----w- c:\program files\Trend Micro
2010-06-09 22:06:14 0 d-----w- C:\gmer
2010-06-09 18:39:38 168 ----a-w- c:\windows\system32\jgpl40sj.ocx.nanflmrkxtns
2010-06-09 17:55:34 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-06-09 16:06:46 1939 ----a-w- c:\windows\lsrslt.ini
2010-06-09 16:04:51 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-06-09 16:04:41 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-06-09 15:53:10 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{74D08EB8-01D1-4BAE-91E3-F30C1B031AC6}
2010-06-09 15:51:26 0 d-----w- c:\program files\Lavasoft
2010-06-09 14:42:45 0 ----a-w- c:\windows\ocuqahivaf.dll
2010-06-09 14:06:46 0 d-----w- c:\docume~1\bill\applic~1\Panda Security
2010-06-09 14:06:38 424 ----a-w- c:\windows\ocuqahivaf.dll.nanflmrkxtns
2010-06-09 14:05:38 264 ----a-w- c:\windows\system32\PSUNCpl.dat
2010-06-09 14:05:03 0 d-----w- c:\program files\Panda Security
2010-06-09 14:05:03 0 d-----w- c:\docume~1\alluse~1\applic~1\Panda Security
2010-06-08 21:30:59 984 ----a-w- c:\windows\system32\dusesj.dat
2010-06-08 21:30:59 312 ----a-w- c:\windows\system32\kbdgbvf.dat
2010-06-08 21:30:59 0 ----a-w- c:\windows\system32\mstafkk.dat
2010-06-08 21:24:22 8192 -c--a-w- c:\windows\system32\dllcache\changer.sys
2010-06-08 21:24:22 8192 ----a-w- c:\windows\system32\drivers\changer.sys
2010-06-08 21:24:10 120 ----a-w- c:\windows\Ckagohaqit.dat
2010-06-08 21:24:10 0 ----a-w- c:\windows\Smepulineteriw.bin
2010-06-08 21:23:08 0 d-----w- c:\docume~1\bill\applic~1\Sky-Banners
2010-06-08 21:23:06 0 d-----w- c:\docume~1\bill\applic~1\Street-Ads
2010-06-08 21:22:26 50981 ----a-w- c:\windows\system32\bkncbzvnwftc.exe
2010-06-08 21:22:02 175104 ----a-w- c:\windows\Mtorea.exe
2010-06-08 21:21:58 314 ----a-w- c:\windows\system32\jgpl40sj.dat
2010-06-08 21:21:58 2643 ----a-w- c:\windows\system32\cwbswhwr.dat
2010-06-08 21:21:58 1160 ----a-w- c:\windows\system32\dimsntff.dat
2010-06-08 21:21:58 0 ----a-w- c:\windows\system32\licwzi.dat
2010-06-08 21:21:52 70656 ----a-w- c:\windows\system32\ernel32.dll
2010-06-08 21:21:45 70656 ------w- c:\docume~1\bill\applic~1\acb43982.exe
2010-06-08 21:21:30 0 d-----w- c:\docume~1\bill\applic~1\A1620CDAE5413FE6599367EF05C5075B
2010-06-08 21:21:19 0 d-----w- C:\QUARANTINE
2010-06-08 21:07:06 310784 ----a-w- c:\windows\system32\uulmd.dll
2010-06-08 14:51:54 40629 ----a-w- c:\windows\system32\lulmd.exe
2010-05-27 23:39:30 141384 ----a-w- c:\windows\system32\drivers\PSINAflt.sys
2010-05-24 16:31:20 40633 ----a-w- c:\windows\system32\aruokoom.exe
2010-05-21 14:58:25 0 d-----w- c:\program files\CCleaner
2010-05-21 13:52:47 0 d-----w- c:\docume~1\bill\applic~1\Malwarebytes
2010-05-21 13:52:42 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-21 13:52:40 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-05-21 13:52:38 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-21 13:52:38 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-12 15:58:11 110920 ----a-w- c:\windows\system32\drivers\PSINProt.sys

==================== Find3M ====================

2010-06-10 14:45:10 256 ------w- c:\documents and settings\bill\pool.bin
2010-05-04 13:36:53 129928 ----a-w- c:\windows\system32\drivers\PSINKNC.sys
2010-04-30 18:46:51 111624 ----a-w- c:\windows\system32\drivers\PSINProc.sys
2010-04-30 18:46:50 97032 ----a-w- c:\windows\system32\drivers\PSINFile.sys
2010-03-16 04:14:20 130496 ----a-w- c:\windows\HPHins13.dat
2009-02-06 21:59:18 16384 --sha-w- c:\windows\temp\cookies\index.dat
2009-02-06 21:59:18 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2009-02-06 21:59:18 32768 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 10:26:34.15 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,830 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:21 PM

Posted 15 June 2010 - 05:42 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 ITdudley

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Posted 21 June 2010 - 12:24 PM

Thank you for your help. This pc was urgently needed. A format and reinstall was done.

#4 Elise

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Posted 22 June 2010 - 02:53 PM

I hope everything is running fine now.

This topic will now be closed. If you need it reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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