Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows XP takes three minutes to start up, among other issues


  • Please log in to reply
9 replies to this topic

#1 GMWombat

GMWombat

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:26 AM

Posted 10 June 2010 - 09:53 AM

Good day, this is my first post on these boards.

Two days ago I started having some irritating problems with my Dell Inspiron 6000 laptop, running Windows XP Media Center Edition.
First off, Windows started taking forever to load. I timed it twice, and each time it took around three minutes to start up.

Not only is startup slow... everything is slow! Seems like programs take twice as long to load as they used to.
Oftentimes when I load a program, I will experience stuttering and framerate drops.
Whereas I used to be able to run several processes simultaneously without a hitch, now it seems like having even one process running causes stuttering.

I am not a computer expert, but I know how to perform basic maintenance.
I've done multiple virus and adware/malware scans, I've cleaned up temporary and unnecessary files (manually and with EasyCleaner) to the point where I went from having 5GB free on my drive to having 35GB free. I've defragmented my local C: drive. I've cleaned up my registry. I've disabled a lot of unnecessary startup programs, leaving only the essentials. I've even dug around at the underbelly of my comp and gotten rid of some dust that had accumulated there. But seems like nothing has changed.

I'm really at a loss as to what else I could do right now. Any help would be much appreciated.

EDIT: Moved from XP to Am I Infected forum ~ Hamluis.

Edited by hamluis, 10 June 2010 - 02:06 PM.


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,131 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:26 AM

Posted 10 June 2010 - 10:13 AM

FWIW: Three minutes is not abnormal for a Dell system preloaded with unnecessary (IMO) programs starting at boot...IMO.

I'd suggest a repair install of XP, to replace system files you probably removed with your "cleaning" effort.

<<I've cleaned up my registry>>

I suspect that may account for issues you may have now or in the future.

Should I Use A Registry Cleaner - http://aumha.net/viewtopic.php?t=28099

Why I don’t use registry cleaners - http://www.edbott.com/weblog/?p=643

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:

• Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable. The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. The registry is a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable.

• Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.

• Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.

• Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes or has become infected.

• The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Utilizing any "registry cleaner" creates a situation where the benefits to your computer are negligible while the potential risks are great.

Louis

Edited by hamluis, 10 June 2010 - 10:13 AM.


#3 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:09:26 AM

Posted 10 June 2010 - 10:30 AM

Is that 3 minutes from the time you turn on the computer to where you can login, or is that 3 minutes past the point you login? If it is the latter, then maybe its time to analyze what is running after login, and see what is taking so long.

#4 GMWombat

GMWombat
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:26 AM

Posted 10 June 2010 - 10:32 AM

FWIW: Three minutes is not abnormal for a Dell system preloaded with unnecessary (IMO) programs starting at boot...IMO.

I'd suggest a repair install of XP, to replace system files you probably removed with your "cleaning" effort.

<<I've cleaned up my registry>>

I suspect that may account for issues you may have now or in the future.

Should I Use A Registry Cleaner - http://aumha.net/viewtopic.php?t=28099

Why I don’t use registry cleaners - http://www.edbott.com/weblog/?p=643

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:

• Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable. The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. The registry is a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable.

• Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.

• Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.

• Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes or has become infected.

• The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Utilizing any "registry cleaner" creates a situation where the benefits to your computer are negligible while the potential risks are great.

Louis


Thanks for the heads up. Next time I won't mess with the registry on a whim.
Question - how does one perform a repair install? When I run my red 'Operating System' disc, I only have the option for a new installation.

Is that 3 minutes from the time you turn on the computer to where you can login, or is that 3 minutes past the point you login? If it is the latter, then maybe its time to analyze what is running after login, and see what is taking so long.


It's three minutes before I can log in. Even more if you count the hang time on the select user screen.

Edited by GMWombat, 10 June 2010 - 10:34 AM.


#5 hamluis

hamluis

    Moderator


  • Moderator
  • 56,131 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:26 AM

Posted 10 June 2010 - 11:23 AM

http://support.dell.com/support/edocs/syst...om/D5181bk5.pdf

Forget a repair instal with Dell disks...you can only do a factory restore.

Stuttering...typically occurs when the CPU is responsible for the audio/video functions and/or the hard drives need defragging.

You need error messages...onscreen or Event Viewer...that will provided some idea of what might be system problems.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Louis

#6 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:09:26 AM

Posted 10 June 2010 - 11:48 AM

Can you please download Speccy, and tell us what is listed on the window or by taking a screenshot. Knowing your system specs would help us diagnose your issue better.

3 minutes isn't really that long at all.

#7 GMWombat

GMWombat
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:26 AM

Posted 10 June 2010 - 12:08 PM

Can you please download Speccy, and tell us what is listed on the window or by taking a screenshot. Knowing your system specs would help us diagnose your issue better.

3 minutes isn't really that long at all.


I realize that three minutes for startup might not be that long in the grand scheme of things: it's just much longer than I'm used to.
I guess I should have focused on the real problem, which is the stuttering. It's never happened to me before, and I don't know why it would now.
It's frustrating when I'm trying to multi-task, and I can forget about running any demanding games or applications because loading times are way too high, and the stuttering just becomes a constant nuisance.

Attached File  ScreenHunter_22_Jun._10_13.05.png   23.5KB   8 downloads

#8 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:09:26 AM

Posted 10 June 2010 - 12:25 PM

What kind of RAM do you have? I have never seen DDR2 ram that runs at 99Mhz.

You could use some more RAM, as 1Gig isn't that much in the grand scheme of things.


What all do you have running at start up?

#9 GMWombat

GMWombat
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:26 AM

Posted 10 June 2010 - 01:41 PM

What kind of RAM do you have? I have never seen DDR2 ram that runs at 99Mhz.

You could use some more RAM, as 1Gig isn't that much in the grand scheme of things.


What all do you have running at start up?


Here's what's going on at startup...

I have no idea what the inadecot.dll is, I've tried disabling it a couple times but it keeps coming back.

Attached File  ScreenHunter_25_Jun._10_14.39.png   12.08KB   8 downloads

#10 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:09:26 AM

Posted 10 June 2010 - 01:43 PM

Download the following:

Malwarebytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

Instructions:

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.


Make sure you run full scans of MBAM and SAS, and make sure they are updated. It seems to me like you are getting false positives, but to be sure Id like to see the scans.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users