Posted 10 June 2010 - 08:14 AM
Hello all, I have a crazy issue where the customer brought me a Dell Inspiron 1526 with a bad HD. I swapped the HD, loaded her version of Vista as well as the Dell drivers, but once turned on I realized the battery was not charging. The battery of course shows at 0% plugged in not charging. I tried with a different charger with the same outcome. Of course the customer said her battery was fine when she gave it to me and in this case I think I believe her, but I am at a loss. Any kind of battery software shows the battery as good, but won't show any charge. I believe even the dell diagnostic page said it was a healthy battery (my memory is bad). I am thinking I must have forgotten something on the reload but I dont know what. I also removed the battery and scan for new hardware search which added it back, but didnt fix the issue.