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malware/virus has disabled tcp/ip

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#1 slambeth


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  • Local time:10:39 PM

Posted 10 June 2010 - 07:29 AM


the problem I am having is with my work computer, and i'm assuming someone used it after i left for the day - thus i have no idea what they did. when i turned it on yesterday i got the "chkdsk error" message - "checking file system on C - volume is dirty". i let it finish what it was doing and it booted to windows from there. as soon as windows finished loading, i had a Norton error, and when i attempt to fix it within the program it fails. i opened Norton internet security and found the email protection option turned off, and when i turn it back on and close the window it reverts back to the "off" setting. whatever has infected my computer seems to have disabled all of my internet/networking capabilities as well. my computer is on a network here with a central server - i am unable to access the server at this point, it is showing up as a "disconnected network drive" under "my computer". when i go to "view network connections" both my Wireless Network Connection and my Local Area Connections show as "not connected". i have checked all of my IP/DNS, etc settings and none have changed. I have run Malwarebytes, Registry Mechanic, AdAware and CCleaner. My initial MB scan found sa LOT of virus/worm/junk problems - i have a screenprint of the log.

Long story short, at this point I may or may not have gotten rid of the infection. And if i have, my networking/internet capabilities are still disabled and i am at a loss as to what to do from here.

any help would be GREATLY appreciated! thanks :thumbsup:

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