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Oops! What did I do??


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#1 soryo

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Posted 10 June 2010 - 12:06 AM

Soo, the other day, I was attempting to play some games on firefox. It was some silly neopets game. For some reason I was un-able to click the buttons in the game..I assumed it was because my firefox was out of date or something, So I attempted to update it.
I think I just went to the main site and reinstalled it again though...
After trying to open firefox afterward, it says it can't find a connection.
(I have the newest IE, and that works just fine. It also let's me click buttons on the game.)

Soo I tried un-installing and re-installing firefox, but it still won't work. D= What on earth did I do? o__o;
(It's been a few days. I've restarted my computer.)
Everything was fine until I attempted to update it. xD
I then tried to install google chrome, thinking it might be a good browser...
I can't install that though, it says it can't find my internet connection for some reason (Not when I open google chrome, just when I try to install it). So I guess this is kind of two problems.

But for now IE is just fine, I'm just wondering how I managed to break firefox. x.x


EDIT:
On a side note, I just installed the free avast virus protection program. For some reason, if it's not disabled, it won't let IE connect to the internet.
What the heck? O___O

Edited by soryo, 10 June 2010 - 12:25 AM.

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#2 Broni

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Posted 10 June 2010 - 05:14 PM

I just installed the free avast virus protection program

Does it mean, you didn't have any AV program before?

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#3 ReviverSoft

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Posted 10 June 2010 - 06:57 PM

Now that you have Avast installed, you may need to change the Firewall permissions for Internet browsers (FF, IE etc.).

Edited by ReviverSoft, 10 June 2010 - 06:58 PM.

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#4 soryo

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Posted 10 June 2010 - 08:41 PM

Sorry, for that side note well...
All thsoe things were happening BEFORE I installed avatst.

No I didn't have an AV, but I recently had a virus that killed the one I had. x.x
-Already took steps to remove leftover stuff-

-Sigh-
I just got a virus though from some ad a few minutes ago. =___= Gosh dang it. Now I'm being re-directed and getting popups.
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#5 Broni

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Posted 10 June 2010 - 08:45 PM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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