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Slow connection, can't find any spyware!


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5 replies to this topic

#1 confusedchris

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Posted 09 October 2005 - 03:17 AM

Hi,

I have a very typical problem - i.e. slow connection even though i'm on broadband with theoretically 2048 kbps.

I have run a test to see the speed of my connection using http://perftest.cablecom.ch/ (austrian website, language in German!) and the result is 1923 kbps. this seems good, so why do some pages take ages (30 seconds in some cases) to download?

I have run Adaware and Spybot Search & Destry, and don't find anything strange. I have Norton Antivirus 2005 installed so I would have thought my system is reasonably secure.

I am using a wireless connection, but the transfer speed should be 11 mbps - as I understand there is no way that the wireless connection can be causing a 'bottleneck' in the system (please correct me if I'm wrong!).

I'd really appreciate any help, since this slow connection is really irritating!

Thanks in advance,
Chris

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#2 tg1911

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Posted 09 October 2005 - 10:00 AM

Have you cleaned out your temp internet files/cookies/history, lately?
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#3 acklan

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Posted 09 October 2005 - 11:05 AM

Depending on your computer NAV 2005 could be your problem. It is a resource hog. Try disabling it and go to the same sites. Don't stop use it just turn it off to test and see if it is the source of the slow down.
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#4 jgweed

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Posted 09 October 2005 - 11:28 AM

Have you tried a different browser?
It might be a useful to check your speed at several sites during different times. A good test is found at DSL Reports:

http://www.dslreports.com/tools
Regards,
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#5 confusedchris

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Posted 10 October 2005 - 12:20 AM

Hey John, acklan and tg1911!

Thanks for your suggestions guys - I really appreciate it.

acklan - what is NAV 2005? Can I just temporarily disable it using the windows task manager? I´ll try it.

tg1911 - yep, I clean that stuff out all the time.

John - you mean a browser like Mozilla? I´ll try it. I´ll also try that DSL Reports test (when I get home from work - sitting in the office at the moment!)


Also, would it be a good idea for me to make a log using ´HijackThis´ to see if anything strange is knocking around in there?

Thanks again,

regards
Chris

#6 tg1911

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Posted 10 October 2005 - 12:55 AM

acklan - what is NAV 2005?

Norton Antivirus 2005

Also, would it be a good idea for me to make a log using ´HijackThis´ to see if anything strange is knocking around in there?

It couldn't hurt.
That way, you can eliminate the possibility of spyware/malware, being the cause of your problem.

Read How to post a HijackThis Log.
Please read, and follow, all directions carefully.

Then, run a log, and post it in the HJT forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
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