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Redirect issues with google and firefox


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16 replies to this topic

#1 Stoner

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Posted 09 June 2010 - 08:40 PM

Hi. First time posting.

Every time I search with google in IE or Firefox I am redirected to adds. I also have a Just-in-time debugging prompt window that won't go away.

I have Win XP media center edition with service pack 3.

I've tried updated Malwarebytes and Trend micro scan but neither found anything. I also tried Eusing free reg. cleaner and it worked 'til I reboot the comp.

I have read other posts about Combofix but I'm not tech savy and need assistance before running this program.

Any help?
Stoner

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#2 hamluis

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Posted 09 June 2010 - 08:50 PM

JIT debugging messages should be indications of BSODS or STOP errors. It's part of severl MS applications, including Visual Basic, Office, and MS.NET.

What Is JIT Debugging?

Enable/Didable JIT Debugging

Baed on your stated browser redirects...I will move this from XP to the Am I Infected forum.

Louis

#3 Stoner

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Posted 09 June 2010 - 09:32 PM

Thks Louis.

I tried to follow the enable/disable JIT debugging instructions below but I didn't have a JIT page in the debugging folder. All I had was the Native and Script programs. The native was blank and I disabled the Script program. Hopefully this fixes the issue.

Thanks again.
___________________________________________________________

To enable/disable Just-In-Time debugging
On the Tools menu, click Options.

In the Options dialog box, select the Debugging folder.

In the Debugging folder, select the Just-In-Time page.

In the Enable Just-In-Time debugging of these types of code box, select or clear the relevant program types: Managed, Native, or Script.

To disable Just-In-Time debugging, once it has been enabled, you must be running with Administrator privileges. Enabling Just-In-Time debugging sets a registry key, and Administrator privileges are required to change that key.

Click OK.


#4 Stoner

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Posted 09 June 2010 - 09:47 PM

I don't see the debugging window anymore but I still have the redirect issues. How can I fix this?

Thanks in advance,
Stoner

#5 boopme

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Posted 09 June 2010 - 09:53 PM

Hello, while I'm here and see you here

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Stoner

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Posted 10 June 2010 - 11:27 AM

Alright, I did everything you asked and the results are below. I didn't see the ATF-cleaner icon in safe mode so I ran it in normal mode then I ran the SAS in safemode. The SAS scan found two defected files. The first, a trojan in the windows/system 32.....ipySVR.exe file and the second was an adware, hkey...myfunwebservices or something like that. I would have written them down put I was waiting for the report log at the end, which never appeared. I made sure everything was checked for quarantine and then rebooted immediately as prompted. I then followed your instructions to retrieve the log and it wasn't there. I felt like I was so close.

I have rechecked both google searches in both IE and firefox and the issues still exists. Please let me know what to do next.Stoner


mbam-log__________________

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4184

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

6/9/2010 11:26:14 PM
mbam-log-2010-06-09 (23-26-14).txt

Scan type: Quick scan
Objects scanned: 153879
Time elapsed: 10 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

#7 boopme

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Posted 10 June 2010 - 11:49 AM

Man!! we are close.. Let's get an online scan ...ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Stoner

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Posted 10 June 2010 - 12:04 PM

Before I follow your next set of instructions, I have found the SAS log when i reboot to safemode and open the log window (this is on my desktop computer). I saved it to the desktop and then reboot in normal mode hoping to then copy and paste it in my next reply but it doesn't show on the desktop in normal mode. I also tried to email to myself from safemode then i could grab it from my other computer and then post it in the next reply but I can't access email or the internet in safemode. Sooo, I will open the log in safemode and type it line-by-line in my next reply from my other computer (laptop).

Stoner

#9 boopme

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Posted 10 June 2010 - 12:10 PM

Man,this is not fun..
Sometimes this happens and it comes back after a shut down and reboot. Also it sometimes shows up in the Admin or other user account.

If you have to, i only need the Infection names ,not any cookies.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Stoner

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Posted 10 June 2010 - 12:27 PM

Here's the SAS log from safemode:

____________________________________
SUPERAntispyware Scan Log
http://www.superantispyware.com

Generated 06/10/2010 at 9:44 AM

Application version : 4.38.1004

Core Rules Database version : 4951
Trace Rules Database version: 2763

Scan type : complete scan
Total Scan Time : 09:01:28

Memory items scanned : 228
Memory threats detected : 0
Registry items scanned : 7026
Registry threats detected : 15
File items scanned : 122167
File threats detected : 2

Trojan.IPYSVC/System
HKLM\System\ControlSet001\Services\ipySvc
C:\WINDOWS\SYSTEM32\IPYSVC.EXE
HKLM\System\ControlSet001\Enum\root\LEGACY_ipySvc
HKLM\System\ControlSet002\Services\ipySvc
HKLM\System\ControlSet002\Enum\root\LEGACY_ipySvc
HKLM\System\CurrentControlSet\Services\ipySvc
HKLM\System\CurrentControlSet\Enum\root\LEGACY_ipySvc
C:\WINDOWS\SYSTEM32\IPYSVR.EXE

Adware.MywebSearch/FunWebProducts
HKLM\System\CurrentControlSet\Enum\root\LEGACY_MYWEBSEARCHSERVICE
HKLM\System\CurrentControlSet\Enum\root\LEGACY_MYWEBSEARCHSERVICE#NextInstance
HKLM\System\CurrentControlSet\Enum\root\LEGACY_MYWEBSEARCHSERVICE\0000
HKLM\System\CurrentControlSet\Enum\root\LEGACY_MYWEBSEARCHSERVICE\0000#Service
HKLM\System\CurrentControlSet\Enum\root\LEGACY_MYWEBSEARCHSERVICE\0000#Legacy
HKLM\System\CurrentControlSet\Enum\root\LEGACY_MYWEBSEARCHSERVICE\0000#ConfigFlags
HKLM\System\CurrentControlSet\Enum\root\LEGACY_MYWEBSEARCHSERVICE\0000#class
HKLM\System\CurrentControlSet\Enum\root\LEGACY_MYWEBSEARCHSERVICE\0000#classGUID
HKLM\System\CurrentControlSet\Enum\root\LEGACY_MYWEBSEARCHSERVICE\0000#DeviceDesc

#11 boopme

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Posted 10 June 2010 - 12:37 PM

Better... Now let's see how we are running after ESET.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Stoner

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Posted 10 June 2010 - 02:33 PM

Here's the ESET Scan log:

_______________________________

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.17023 (vista_gdr.100222-0012)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=9397dfe90154ea47b25d192fc7c1afa8
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=false
# utc_time=2010-06-10 06:47:31
# local_time=2010-06-10 02:47:31 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=514 16776869 100 97 0 111877520 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=124602
# found=0
# cleaned=0
# scan_time=3224

#13 boopme

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Posted 10 June 2010 - 02:41 PM

Looks great,how is it running now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 Stoner

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Posted 10 June 2010 - 04:12 PM

Nothing has changed. It still redirects to adds with the click of any link in a google search.

Stoner

#15 boopme

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Posted 10 June 2010 - 04:18 PM

Well We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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