Trojan Troubles - Vundo (I think)

My 12 year old reported to me that his Internet was slow. I ran AVG and discovered that the log was corrupt. Deleted it. Then it wouldn't let me download the installation files, so I was not able to reinstall. Ran scans of various programs (Advanced System Care) and removed a trojan and several other things. (I should have written them down, but didn't --I think it was Vundo). Still was not able to download Windows updates or AVG. I found your site and successfully downloaded (after a LONG time) Malwarebytes (don't remember how it's spelled). Ran that and had a backdoor trojan that it removed. The computer is much faster, I've done everything that I know to do and it still won't really download stuff. Updates take hours rather than seconds. We have five computers in the house and none of the others have a speed issue. I went through the starter programs and compared them with your data base and all but 3 were unnecessary, so I fixed that. I really appreciate any suggestions you can give me. Lori Bigby

P.S. I think I may have uploaded the GMER log twice. Sorry.



DDS (Ver_10-03-17.01) - NTFSx86
Run by Steven at 14:24:04.29 on Wed 06/09/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.513 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\system32\mfixljay\atisvc_evewdct.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\mfixljay\atisvc_evewdct.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\mfixljay\atisvc_evewdct.exe
C:\HP\KBD\KBD.EXE
C:\Documents and Settings\Steven\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Steven\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Steven\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Steven\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Steven\My Documents\Downloads\dds (1).scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uSearch Page = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://www.msn.com
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: WormRadar.com IESiteBlocker.NavFilter: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - AVG Safe Search
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRunOnce: [*ctmn32] "c:\program files\softwaretime\computertime\bin\ctmn32.exe" HKCU-RunOnce
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [*ctmn32] "c:\program files\softwaretime\computertime\bin\ctmn32.exe" HKLM-Run
mRunOnce: [*ctmn32] "c:\program files\softwaretime\computertime\bin\ctmn32.exe" HKLM-RunOnce
dRunOnce: [*ctmn32] "c:\program files\softwaretime\computertime\bin\ctmn32.exe" HKCU-RunOnce
uPolicies-explorer: NoCommonGroups = 0 (0x0)
uPolicies-explorer: NoStartMenuSubFolders = 0 (0x0)
uPolicies-explorer: NoThemesTab = 0 (0x0)
uPolicies-explorer: NoChangeAnimation = 0 (0x0)
uPolicies-explorer: NoDFSTab = 0 (0x0)
uPolicies-explorer: NoFileAssociate = 0 (0x0)
uPolicies-explorer: NoFileUrl = 0 (0x0)
uPolicies-explorer: NoSMMyPictures = 0 (0x0)
uPolicies-explorer: NoStartMenuMyMusic = 0 (0x0)
uPolicies-explorer: HideClock = 0 (0x0)
uPolicies-explorer: NoViewOnDrive = 0 (0x0)
uPolicies-system: NoDispAppearancePage = 0 (0x0)
uPolicies-system: NoDispSettingsPage = 0 (0x0)
uPolicies-system: NoVisualStyleChoice = 0 (0x0)
uPolicies-system: NoColorChoice = 0 (0x0)
uPolicies-system: NoSizeChoice = 0 (0x0)
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1275366712484
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\docume~1\steven\locals~1\applic~1\skype\shared\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 ndicql;ndicql;c:\windows\system32\drivers\ndicql.sys [2009-5-20 19712]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 atisvc_evewdct;atisvc_evewdct;c:\windows\system32\mfixljay\atisvc_evewdct.exe [2009-7-12 442441]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S3 PsSdk30;PsSdk30;\??\c:\windows\system32\drivers\pssdk30.drv --> c:\windows\system32\drivers\PsSdk30.drv [?]

=============== Created Last 30 ================

2010-06-09 18:40:42 0 d-----w- c:\program files\AxBx
2010-06-09 17:29:13 457 -c--a-w- C:\Shortcut to My Documents.lnk
2010-06-08 16:19:13 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-08 16:19:11 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-06-08 16:19:11 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-08 16:19:11 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-06-08 05:26:38 0 d-----w- c:\docume~1\steven\applic~1\SUPERAntiSpyware.com
2010-06-08 05:26:38 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-06-08 05:26:29 0 d-----w- c:\program files\SUPERAntiSpyware
2010-06-08 01:51:46 0 d-sh--w- c:\windows\ftpcache
2010-06-01 18:48:16 274288 ----a-w- c:\windows\system32\mucltui.dll
2010-06-01 18:48:16 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2010-06-01 04:35:24 917504 ----a-w- c:\windows\system32\FLASH.OCX
2010-05-28 14:43:38 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-05-28 09:03:06 0 d-----w- c:\windows\system32\wbem\Repository
2010-05-28 08:57:23 0 d-----w- c:\program files\SoftwareTime
2010-05-28 08:10:46 0 d-----w- c:\windows\pss

==================== Find3M ====================

2010-06-09 05:40:57 42 ----a-w- c:\documents and settings\steven\jagex_runescape_preferences.dat
2010-05-22 02:49:16 75 ------w- c:\documents and settings\steven\jagex_runescape_preferences2.dat
2010-05-22 02:46:48 50 ------w- c:\documents and settings\steven\jagex__preferences3.dat
2009-05-07 00:12:46 81 -c--a-w- c:\program files\SONY VEGAS.txt
2008-12-05 02:06:49 581359183 -c--a-w- c:\program files\CombatArmsSetup.exe
2008-12-04 03:49:23 75553456 -c--a-w- c:\program files\FirePro_8.543_Vista32_71429.exe
2008-11-29 23:02:19 34874776 -c--a-w- c:\program files\FretsOnFire-1.3.110-win32.exe
2008-05-22 15:47:00 666344 -c--a-w- c:\program files\HC2Setup.exe
2008-05-20 02:23:54 119835088 -c--a-w- c:\program files\vegaspro80b-trial_enu.exe
2008-05-20 01:18:41 141824 -c--a-w- c:\program files\Keygen.exe
2008-05-20 01:12:10 1206366 -c--a-w- c:\program files\wrar371.exe
2008-05-16 01:56:15 71275856 -c--a-w- c:\program files\speechsdk51.exe
2008-05-16 01:10:17 7674104 -c--a-w- c:\program files\msttsl.exe
2001-07-31 18:00:00 68106472 -c--a-w- c:\program files\Data.Cab
2001-07-31 18:00:00 642048 -c--a-w- c:\program files\Microsoft Speech SDK 5.1.msi
2001-07-31 18:00:00 62715 -c--a-w- c:\program files\setup.ini
2001-07-31 18:00:00 27 -c--a-w- c:\program files\Autorun.inf
2001-07-31 18:00:00 18208 -c--a-w- c:\program files\license.chm
2001-07-31 18:00:00 17749 -c--a-w- c:\program files\readme.htm
2001-07-31 18:00:00 1526275 -c--a-w- c:\program files\instmsiw.exe
2001-07-31 18:00:00 1513987 -c--a-w- c:\program files\instmsia.exe
2001-07-31 18:00:00 13161 -c--a-w- c:\program files\redistrib.chm
2009-05-16 16:02:56 66936 -csha-w- c:\windows\dlinfo_0.drv
2009-03-15 22:24:11 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009030220090309\index.dat
2009-03-15 22:24:11 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009031520090316\index.dat

============= FINISH: 14:24:50.78 ===============

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:

• Main Mirror
  This version will download a randomly named file (Recommended)
• Zipped Mirror
  This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
• Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  
  
  
• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
• Now click the Scan button. If you see a rootkit warning window, click OK.
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
• Click the Copy button and paste the results into your next reply.
• Exit GMER and re-enable all active protection when done.

-- If you encounter any problems, try running GMER in Safe Mode.

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.