Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

TR/CryptXPack.Gen2 Problem???Rundll errors


  • Please log in to reply
7 replies to this topic

#1 babybillsmom

babybillsmom

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Missouri, USA
  • Local time:10:04 AM

Posted 09 June 2010 - 10:52 AM

Hello,
I am having a problem that started several days ago. I have run Avira and MBam as well as CCcleaner and RKill. They have been able to clean some things off but not resolve the problem. Last night I also did a disk defrag and disk cleanup. I uninstalled any known unused apps.

I started getting warning for the TR/CryptXPack.Gen2. Then constast warning (15 -20) from Avira for : uzagomice.dll and grltherv.dll. I tried clicking "quarentine" then delete to get them to stop. They finally did.

My computer is running extremely slow. It will not re-install Google chrome. I can only get to the interent via IE. IE is missing the top toolbar. When I first start up I get 2 Errors:
Rundll
Error loading
C:\Windows\grltherv.dll
The specific module can not be found

I get the exact same error for uzaqomice.dll

Using task manager it shows that my CPU is running at 100%. It has been like this for days when no other programs are open.

I am at a loss ~ any assitance would be greatly appreciated.

Thank you ,

Michelle


Wow just did a MBAM quick scan and it took about 2 hours!!!
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/9/2010 3:36:49 PM
mbam-log-2010-06-09 (15-36-49).txt

Scan type: Quick scan
Objects scanned: 141910
Time elapsed: 1 hour(s), 56 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by babybillsmom, 09 June 2010 - 03:38 PM.


BC AdBot (Login to Remove)

 


#2 babybillsmom

babybillsmom
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Missouri, USA
  • Local time:10:04 AM

Posted 09 June 2010 - 03:58 PM

bump (cause it worked for someone who's first post was at Today, 02:56 PM )

#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,572 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:04 AM

Posted 09 June 2010 - 04:16 PM

Hello. you need to uodate MBAm and rerun it and post the scan log.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.



Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
Credit to quietman7

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 babybillsmom

babybillsmom
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Missouri, USA
  • Local time:10:04 AM

Posted 09 June 2010 - 07:08 PM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4184

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/9/2010 6:25:28 PM
mbam-log-2010-06-09 (18-25-28).txt

Scan type: Quick scan
Objects scanned: 147686
Time elapsed: 1 hour(s), 15 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,572 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:04 AM

Posted 09 June 2010 - 08:14 PM

Good,,, I suspect you are running the others now. I'll check back.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 babybillsmom

babybillsmom
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Missouri, USA
  • Local time:10:04 AM

Posted 10 June 2010 - 12:02 AM

:thumbsup:

Well I screwed up and ran the SSW before the ATF.

Here is the SSW log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/09/2010 at 11:30 PM

Application Version : 4.38.1004

Core Rules Database Version : 5055
Trace Rules Database Version: 2867

Scan type : Complete Scan
Total Scan Time : 04:01:00

Memory items scanned : 424
Memory threats detected : 1
Registry items scanned : 5359
Registry threats detected : 0
File items scanned : 59194
File threats detected : 9

Trojan.Agent/Gen-FakeAlert[ClientNotify]
C:\WINDOWS\SYSTEM32\CHKNKCNV.DLL
C:\WINDOWS\SYSTEM32\CHKNKCNV.DLL

Adware.Tracking Cookie
C:\Documents and Settings\Michelle Flynn\Cookies\michelle_flynn@ads.bleepingcomputer[1].txt
C:\Documents and Settings\Michelle Flynn\Cookies\michelle_flynn@ad.wsod[2].txt
C:\Documents and Settings\Michelle Flynn\Cookies\michelle_flynn@collective-media[1].txt
C:\Documents and Settings\Michelle Flynn\Cookies\michelle_flynn@media6degrees[1].txt
C:\Documents and Settings\Michelle Flynn\Cookies\michelle_flynn@revsci[1].txt
C:\Documents and Settings\Michelle Flynn\Cookies\michelle_flynn@invitemedia[1].txt
C:\Documents and Settings\Michelle Flynn\Cookies\michelle_flynn@interclick[1].txt

Trojan.Dropper/Start-WV
C:\DOCUMENTS AND SETTINGS\MICHELLE FLYNN\START MENU\PROGRAMS\STARTUP\SISZPE32.EXE

CPU is back in normal range. Still getting the RUNDLL errors when starting computer.

Should I still perform the ATF? since i screwed up the sequence?

But Thank you so much for your assistance. :flowers:

#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,572 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:04 AM

Posted 10 June 2010 - 09:34 AM

Hi, yes run ATF it removes a lot of junk files.

We will need the complete error to fix it.. Autoruns was not helpful?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 babybillsmom

babybillsmom
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Missouri, USA
  • Local time:10:04 AM

Posted 11 June 2010 - 12:28 PM

I am running both of those now. I stopped everything when I realized I screwed up.

Thank you




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users