She was in a word doc when a blue screen popped up saying something about win32k.sys and dumping memory or files to some disk and then it started counting what it was dumping.
She restarted her PC, but now it just goes to DOS and says there must have been a software change and then asks which mode you want to start in (safe, safe w/networking, etc). It won't start in any mode saying that system32\driver\ntfs.sys is either missing or corrupt and that you need to have the original setup disc and push r. Later it said system32\drivers\isapnp.sys was missing or corrupt and to do the same thing.
Well, she doesn't have the disc. HELP!? Is there any way to fix this w/o the disc? Is all her work lost forever?
Both of us are pretty computer illiterate so dumb down your responses please
Edited by mavieen, 08 October 2005 - 08:25 PM.