Antimalware Doctor

I followed the "Remove Antimalware Doctor" recommended here: Antimalware Doctor (Uninstall Guide).

Everything went fine (full scan, showed results, removed items) until it was finished and went to reboot. Now the computer is stuck on a black screen and nothing happens. I've rebooted it again and the Dell.com sign appears (where I have the option of pressing F2 or F12), then the screen goes blank. Help?

This is a Dell Dimension E510 with Windows XP. Yes, I'm a computer novice. Be nice.

Angela

Hi,



Lets give this a try. Lets attempt to see the system throughout an External Environment, which simply means you will need to burn a boot CD with especial tools. You will also need a flash drive to move information from the troubled computer to a working computer. It is the only way we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).

Here is what you need to do.

• Download OTLPEStd.exe to your desktop. NOTE: This file is 93.1MB in size so it may take some time to download.
• Once downloaded, insert a blank CD in your burner and click on OTLPEStd.exe.The executable includes the OTLPE_New_Std.iso and a copy of imgburn, a program to burn .iso files. When executed, the application will extract both and start the burning process automatically.
• Once the CD is burned, boot the Non working computer using the boot CD you just created.
• In order to do so, the computer must be set to boot from the CD first
  Note : For information click here
  
• Your system should now display a REATOGO-X-PE desktop.
• Double-click on the OTLPE icon.
• When asked "Do you wish to load the remote registry", select Yes
• When asked "Do you wish to load remote user profile(s) for scanning", select Yes
• Ensure the box "Automatically Load All Remaining Users" is checked and press OK
• OTL should now start. Change the following settings
  • Change Drivers to All
  • Change Standard Registry to All
  • Under the Custom Scan box paste this in
    

    
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    userinit.exe
    explorer.exe
    ntoskrnl.exe
    /md5stop
    %SYSTEMDRIVE%\*.*
    %systemroot%\*. /mp /s
    %systemroot%\System32\config\*.sav
    

• Press Run Scan to start the scan.
• When finished, the file will be saved in drive C:\OTL.txt
• Copy this file to your USB drive.
• Please post the contents of the C:\OTL.txt file in your reply.

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