Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Yet another Google Redirect virus


  • This topic is locked This topic is locked
2 replies to this topic

#1 Caitlin C

Caitlin C

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:52 PM

Posted 08 June 2010 - 08:02 PM

I have the virus as well. I think it may be a virus. I am not sure. I did a combofix and this is what came up. Can someone help me? Thank you so much smile.gif

ComboFix 10-06-08.02 - Caitlin C 06/08/2010 20:30:30.1.2 - x86
Microsoft® Windows Vistaâ„¢ Ultimate 6.0.6002.2.1252.1.1033.18.3581.2344 [GMT -4:00]
Running from: c:\users\Caitlin C\Desktop\ComboFix.exe
AV: Symantec AntiVirus *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
SP: Symantec AntiVirus *disabled* (Updated) {6C85A515-B91D-4D2B-AF18-40984A4A8493}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Search Toolbar
c:\program files\Search Toolbar\icon.ico
c:\program files\Search Toolbar\SearchToolbarUpdater.exe
c:\programdata\SysWoW32
c:\programdata\SysWoW32\_u1111072953v0
c:\programdata\SysWoW32\_u1111072953v1
c:\programdata\SysWoW32\_u1111072953v2
c:\programdata\SysWoW32\_u1111072953v3
c:\programdata\SysWoW32\mu1111072953v4
c:\programdata\SysWoW32\mu1111072953v4.kwd
c:\programdata\SysWoW32\mu1111072953v5
c:\programdata\SysWoW32\mu1111072953v5.kwd
c:\programdata\SysWoW32\mu1111072953v6
c:\programdata\SysWoW32\mu1111072953v6.kwd
c:\programdata\SysWoW32\mu1111072953v7
c:\programdata\SysWoW32\mu1111072953v7.kwd
c:\programdata\SysWoW32\wu1111072953v0
c:\programdata\SysWoW32\wu1111072953v0.kwd
c:\programdata\SysWoW32\wu1111072953v1
c:\programdata\SysWoW32\wu1111072953v1.kwd
c:\programdata\SysWoW32\wu1111072953v2
c:\programdata\SysWoW32\wu1111072953v2.kwd
c:\programdata\SysWoW32\wu1111072953v3
c:\programdata\SysWoW32\wu1111072953v3.kwd
c:\programdata\unrar.exe
c:\users\CAITLI~1\AppData\Local\Temp\wrk2A79.tmp_32
c:\users\Caitlin C\AppData\Local\Temp\wrk2A79.tmp_32
c:\users\Caitlin C\AppData\Roaming\020000003af6e571918C.manifest
c:\users\Caitlin C\AppData\Roaming\020000003af6e571918O.manifest
c:\users\Caitlin C\AppData\Roaming\020000003af6e571918P.manifest
c:\users\Caitlin C\AppData\Roaming\020000003af6e571918S.manifest
c:\users\Caitlin C\AppData\Roaming\52a7d3cf-1867-4b48-bb92-42433e936fe9_32.avi
c:\users\Caitlin C\AppData\Roaming\Microsoft\Windows\Recent\Homepage.url
c:\users\Caitlin C\AppData\Roaming\Mozilla\Firefox\Profiles\laxuttud.default\extensions\{f7f2efbf-5c78-4033-928b-39d0a63f2b8e}
c:\users\Caitlin C\AppData\Roaming\Mozilla\Firefox\Profiles\laxuttud.default\extensions\{f7f2efbf-5c78-4033-928b-39d0a63f2b8e}\chrome.manifest
c:\users\Caitlin C\AppData\Roaming\Mozilla\Firefox\Profiles\laxuttud.default\extensions\{f7f2efbf-5c78-4033-928b-39d0a63f2b8e}\chrome\xulcache.jar
c:\users\Caitlin C\AppData\Roaming\Mozilla\Firefox\Profiles\laxuttud.default\extensions\{f7f2efbf-5c78-4033-928b-39d0a63f2b8e}\defaults\preferences\xulcache.js
c:\users\Caitlin C\AppData\Roaming\Mozilla\Firefox\Profiles\laxuttud.default\extensions\{f7f2efbf-5c78-4033-928b-39d0a63f2b8e}\install.rdf
c:\users\Caitlin C\GoToAssistDownloadHelper.exe
c:\windows\Downloaded Program Files\f3initialsetup1.0.1.3.inf
c:\windows\system32\404Fix.exe
c:\windows\system32\Agent.OMZ.Fix.exe
c:\windows\system32\dumphive.exe
c:\windows\system32\IEDFix.C.exe
c:\windows\system32\IEDFix.exe
c:\windows\system32\o4Patch.exe
c:\windows\system32\Process.exe
c:\windows\system32\SrchSTS.exe
c:\windows\system32\tmp.reg
c:\windows\system32\VACFix.exe
c:\windows\system32\VCCLSID.exe
c:\windows\system32\WS2Fix.exe

.
((((((((((((((((((((((((( Files Created from 2010-05-09 to 2010-06-09 )))))))))))))))))))))))))))))))
.

2010-06-08 23:55 . 2006-05-25 18:52 162304 ----a-w- c:\windows\system32\ztvunrar36.dll
2010-06-08 23:55 . 2010-06-09 00:22 -------- d-----w- c:\program files\Trojan Remover
2010-06-05 23:38 . 2010-06-05 23:38 56765 ----a-w- c:\programdata\DivX\DivXPlusShortcuts\Uninstaller.exe
2010-06-05 23:38 . 2010-06-05 23:38 56997 ----a-w- c:\programdata\DivX\WebPlayer\Uninstaller.exe
2010-06-05 23:38 . 2010-06-05 23:38 53600 ----a-w- c:\programdata\DivX\Update\Uninstaller.exe
2010-06-05 23:38 . 2010-06-05 23:38 57715 ----a-w- c:\programdata\DivX\Player\Uninstaller.exe
2010-06-05 23:37 . 2010-06-05 23:37 -------- d-----w- c:\users\Caitlin C\AppData\Roaming\DivX
2010-06-05 23:37 . 2010-06-05 23:37 84062 ----a-w- c:\programdata\DivX\TransferWizard\Uninstaller.exe
2010-06-05 23:37 . 2010-06-05 23:37 57054 ----a-w- c:\programdata\DivX\DSDesktopComponents\Uninstaller.exe
2010-06-05 23:37 . 2010-06-05 23:37 54166 ----a-w- c:\programdata\DivX\DSAVCDecoder\Uninstaller.exe
2010-06-05 23:36 . 2010-06-05 23:36 57532 ----a-w- c:\programdata\DivX\DSASPDecoder\Uninstaller.exe
2010-06-05 23:36 . 2010-06-05 23:36 56458 ----a-w- c:\programdata\DivX\DivXDecoderShortcut\Uninstaller.exe
2010-06-05 23:36 . 2010-06-05 23:36 54174 ----a-w- c:\programdata\DivX\DSAACDecoder\Uninstaller.exe
2010-06-05 23:36 . 2010-06-05 23:36 54153 ----a-w- c:\programdata\DivX\DFXPlugin\Uninstaller.exe
2010-06-05 23:36 . 2010-06-05 23:36 54128 ----a-w- c:\programdata\DivX\Converter\Uninstaller.exe
2010-06-05 23:36 . 2010-06-05 23:36 54644 ----a-w- c:\programdata\DivX\TranscodeEngine\Uninstaller.exe
2010-06-05 23:36 . 2010-06-05 23:36 54101 ----a-w- c:\programdata\DivX\MPEG2Plugin\Uninstaller.exe
2010-06-05 23:36 . 2010-06-05 23:36 56969 ----a-w- c:\programdata\DivX\ASPEncoder\Uninstaller.exe
2010-05-31 14:00 . 2010-04-29 19:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-31 14:00 . 2010-05-31 14:00 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-31 14:00 . 2010-04-29 19:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-26 12:44 . 2010-04-23 14:13 2048 ----a-w- c:\windows\system32\tzres.dll
2010-05-22 13:01 . 2010-05-22 14:06 -------- d-----w- c:\programdata\HBLiteSA
2010-05-22 13:01 . 2010-05-22 13:01 -------- d-----w- c:\users\Caitlin C\AppData\Roaming\HBLite
2010-05-22 13:01 . 2010-05-22 13:01 -------- d-----w- c:\program files\HBLite
2010-05-18 19:45 . 2010-04-12 21:29 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-05-18 04:44 . 2010-05-18 04:44 0 ----a-w- c:\users\Caitlin C\AppData\Roaming\FrostWire\.NetworkShare\Incomplete\T-4506256-LimeWireWin4.16.6.exe
2010-05-18 04:16 . 2010-05-18 05:05 -------- d-----w- c:\users\Caitlin C\AppData\Roaming\FrostWire
2010-05-18 04:15 . 2010-05-18 04:31 -------- d-----w- c:\program files\FrostWire
2010-05-16 05:03 . 2010-01-29 15:40 738816 ----a-w- c:\windows\system32\inetcomm.dll
2010-05-10 03:56 . 2010-05-18 04:22 -------- d-----w- c:\program files\Ask.com

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-09 00:25 . 2009-02-14 23:28 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-06-09 00:16 . 2009-02-15 20:23 -------- d-----w- c:\program files\Norton Security Scan
2010-06-09 00:15 . 2010-05-22 13:04 -------- d-----w- c:\users\Caitlin C\AppData\Roaming\LimeWire
2010-06-09 00:15 . 2008-12-09 02:23 28219 ----a-w- c:\programdata\nvModes.dat
2010-06-09 00:15 . 2008-12-08 05:23 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2010-06-09 00:15 . 2008-12-09 00:00 57752 ----a-w- c:\windows\system32\rpcnet.dll
2010-06-09 00:13 . 2008-12-08 05:27 12 ----a-w- c:\windows\bthservsdp.dat
2010-06-07 14:24 . 2008-12-08 05:42 -------- d-----w- c:\program files\Common Files\PX Storage Engine
2010-06-06 01:40 . 2010-05-02 18:11 57344 ----a-w- c:\programdata\DivX\RunAsUser\RUNASUSERPROCESS.dll
2010-06-06 01:40 . 2010-05-02 18:06 -------- d-----w- c:\programdata\DivX
2010-06-05 23:38 . 2009-11-14 14:27 -------- d-----w- c:\program files\DivX
2010-06-05 23:34 . 2010-05-02 18:10 1062184 ----a-w- c:\programdata\DivX\Setup\Resource.dll
2010-06-05 23:33 . 2010-05-02 18:10 895256 ----a-w- c:\programdata\DivX\Setup\DivXSetup.exe
2010-05-24 10:28 . 2008-12-08 05:33 680 ----a-w- c:\users\Caitlin C\AppData\Local\d3d9caps.dat
2010-05-22 13:03 . 2009-04-09 00:22 -------- d-----w- c:\program files\LimeWire
2010-05-20 05:59 . 2008-12-08 05:25 17408 ----a-w- c:\windows\system32\rpcnetp.dll
2010-05-18 19:45 . 2008-12-09 06:15 -------- d-----w- c:\program files\Java
2010-05-16 07:01 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
2010-05-16 07:01 . 2008-12-08 06:05 -------- d-----w- c:\programdata\Microsoft Help
2010-05-12 15:21 . 2009-10-02 18:25 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-05-05 05:17 . 2010-05-05 05:17 57409 ----a-w- c:\programdata\DivX\ControlPanel\Uninstaller.exe
2010-05-02 18:10 . 2010-05-02 18:10 52963 ----a-w- c:\programdata\DivX\MSVC80CRTRedist\Uninstaller.exe
2010-05-02 18:10 . 2010-05-02 18:10 -------- d-----w- c:\program files\Common Files\DivX Shared
2010-05-02 18:10 . 2010-05-02 18:10 54073 ----a-w- c:\programdata\DivX\Qt4.5\Uninstaller.exe
2010-05-02 16:43 . 2010-05-02 16:42 -------- d-----w- c:\program files\iTunes
2010-05-02 16:42 . 2010-05-02 16:42 -------- d-----w- c:\program files\iPod
2010-05-02 16:42 . 2008-12-10 03:17 -------- d-----w- c:\program files\Common Files\Apple
2010-05-02 16:39 . 2010-05-02 16:39 -------- d-----w- c:\program files\Bonjour
2010-05-02 16:27 . 2010-05-02 16:27 73000 ----a-w- c:\programdata\Apple Computer\Installer Cache\iTunes 9.1.1.12\SetupAdmin.exe
2010-04-27 18:40 . 2008-12-08 05:56 133616 ------w- c:\windows\system32\pxafs.dll
2010-04-27 18:40 . 2008-12-08 05:56 126448 ------w- c:\windows\system32\pxinsi64.exe
2010-04-27 18:40 . 2008-12-08 05:56 123888 ------w- c:\windows\system32\pxcpyi64.exe
2010-04-27 18:40 . 2007-11-14 11:00 45648 ------w- c:\windows\system32\drivers\pxhelp20.sys
2010-04-18 04:27 . 2009-08-01 22:10 -------- d-----w- c:\users\Caitlin C\AppData\Roaming\CyberLink
2010-04-18 04:27 . 2008-12-08 05:35 -------- d-----w- c:\programdata\CyberLink
2010-04-13 12:35 . 2008-12-09 00:00 57752 ------w- c:\windows\system32\rpcnet.exe
2010-04-10 14:53 . 2010-03-17 18:13 -------- d-----w- c:\users\Caitlin C\AppData\Roaming\GetRightToGo
2010-04-08 17:20 . 2010-04-08 17:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 17:20 . 2010-04-08 17:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
2008-12-08 05:52 . 2008-12-08 05:52 76 --sh--r- c:\windows\CT4CET.bin
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-11-01 189736]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-11-23 107112]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-11-28 134808]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-09-03 13552160]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-09-03 92704]
"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2008-09-03 96800]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-12-08 3444736]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-05-10 36864]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-28 118784]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-04-04 36272]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-03-24 952768]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-04-28 142120]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2010-06-03 1144104]

c:\users\Caitlin C\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [2009-9-30 503808]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk /r \??\E:\0autocheck autochk *

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-disabled]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(cool.gif:34,14,eb,56,15,e3,c9,01

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-3628548714-799184869-3308543525-1000]
"EnableNotificationsRef"=dword:00000001

R0 ehdvj;ehdvj;c:\windows\system32\drivers\rtkdqpv.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-30 102448]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7070D8E0-650A-46b3-B03C-9497582E6A74}]
2008-04-11 22:23 38400 ----a-w- c:\windows\System32\SoundSchemes.exe
.
Contents of the 'Scheduled Tasks' folder

2010-05-19 c:\windows\Tasks\Norton Security Scan for Caitlin C.job
- c:\program files\Norton Security Scan\Nss.exe [2008-09-19 08:18]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\users\Caitlin C\AppData\Roaming\Mozilla\Firefox\Profiles\laxuttud.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - component: c:\program files\Mozilla Firefox\extensions\{4037A226-F33F-427c-803C-DB710DB665EA}\components\bhelper.dll
FF - plugin: c:\program files\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: c:\program files\HBLite\bin\11.0.181.0\firefox\extensions\plugins\npclntax_HBLiteSA.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npclntax_HBLiteSA.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
c:\program files\Mozilla Firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
.
- - - - ORPHANS REMOVED - - - -

BHO-{122BC898-243F-4750-B031-E2324CDF93Ad} - c:\windows\system32\dbnmpntw32.dll
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKCU-Run-52a7d3cf-1867-4b48-bb92-42433e936fe9_32 - c:\users\Caitlin C\AppData\Roaming\52a7d3cf-1867-4b48-bb92-42433e936fe9_32.avi



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-08 20:36
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-06-08 20:39:02
ComboFix-quarantined-files.txt 2010-06-09 00:38

Pre-Run: 251,623,038,976 bytes free
Post-Run: 251,029,024,768 bytes free

- - End Of File - - 49ECCDBFB0556DE7C0A93A9AE4F93145

Edited by Orange Blossom, 08 June 2010 - 08:05 PM.
Move to log forum. ~ OB


BC AdBot (Login to Remove)

 


#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:12:52 AM

Posted 13 June 2010 - 02:29 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:12:52 AM

Posted 18 June 2010 - 05:40 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users