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Google Search Redirect - Possible Others


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#1 Blythe Christian

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Posted 08 June 2010 - 12:14 PM

Hello,
I am working with a laptop that belongs to one of our technicians. Previously this has been infected with the Antivirus360. I have used Malwarebytes to remove this. Malwarebytes and AVG are installed on this machine. In working with it today I found the Windows Firewall had been turned off. I am uncertain how long this was the case. I was given an error when I tried to start it. Per a forum suggestion I ran "netsh winsock reset" and restarted and the Windows Firewall is okay. The problem now is Google searches are redirected to ad sites. At times I can successfully pull up the link but if I click back I am redirected to an ad.

I have run a HijackThis log and DDS logs. I was unable to complete a GMER log. The first run through the scan completely froze the laptop. The second run throught the laptop restarted of it's own.

From it's track record and from the fact that Windows Firewall was off I am afraid the Google redirect is only a portion of the problems this laptop may have. I would very much appreciate any help you can offer in getting rid of any malware that is present. The laptop actually runs very quickly but it's impossible to Google search properly. Actually the original problem I am trying to fix is one of the usb ports is not working...but that is a problem for another forum I am sure. smile.gif

Thank you.

DDS log

DDS (Ver_10-03-17.01) - NTFSx86
Run by Chris Key at 11:07:31.90 on Tue 06/08/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1470 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TeamViewer\Version4\TeamViewer_Service.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\TeamViewer\Version4\TeamViewer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Chris Key\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uURLSearchHooks: N/A: {0579b4b6-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
mURLSearchHooks: N/A: {0579b4b6-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [IgfxTray] "c:\windows\system32\igfxtray.exe"
mRun: [HotKeysCmds] "c:\windows\system32\hkcmd.exe"
mRun: [Persistence] "c:\windows\system32\igfxpers.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe
mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [SetDefPrt] c:\program files\brother\brmfl06b\BrStDvPt.exe
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {5727FF4C-EF4E-4d96-A96C-03AD91910448} - hxxp://www.srtest.com/srl_bin/sysreqlab_ind.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1221049829328
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-11-16 216200]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-11-16 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-11-16 242896]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-17 308064]
R2 TeamViewer4;TeamViewer 4;c:\program files\teamviewer\version4\TeamViewer_Service.exe [2009-1-28 185640]
R3 CnxtHdAudAddService;Microsoft UAA Function Driver for High Definition Audio Service;c:\windows\system32\drivers\CHDAud.sys [2007-10-5 651776]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2008-10-14 17149]
S3 HitGsrGenerator;HitGsrGenerator;c:\mt-ds\sys\bin\snmp_gsr\hitgsrgenerator.exe [2009-5-14 966656]
S3 WARSVR;WARSVR;c:\mt-ds\sys\bin\war-ftpd\war-ftpd.exe [2005-9-13 507982]
S3 WPN111;Wireless USB 2.0 Adapter with RangeMax Service;c:\windows\system32\drivers\WPN111.sys [2008-10-14 362944]

=============== Created Last 30 ================

2010-06-08 16:05:45 0 ----a-w- c:\documents and settings\chris key\defogger_reenable
2010-06-08 15:28:51 0 d-----w- c:\program files\Trend Micro
2010-05-25 13:55:43 0 d-----w- c:\windows\system32\wbem\Repository

==================== Find3M ====================

2010-06-02 13:20:19 242896 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-03-17 20:24:19 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-03-11 12:38:54 832512 ----a-w- c:\windows\system32\wininet.dll
2010-03-11 12:38:52 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-03-11 12:38:51 17408 ----a-w- c:\windows\system32\corpol.dll

============= FINISH: 11:08:52.56 ===============

Attached Files



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#2 schrauber

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Posted 11 June 2010 - 02:18 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#3 Blythe Christian

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Posted 11 June 2010 - 02:42 PM

Thank you. Unfortunately, I do not have this laptop in the office today. It's user had to take it out. I will follow these steps when I next get a chance to work on it (hopefully next week), and reply with the results.

Thank you.

#4 schrauber

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Posted 12 June 2010 - 03:49 AM

Ok smile.gif
regards,
schrauber

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#5 schrauber

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Posted 15 June 2010 - 11:05 PM

Still with me?
regards,
schrauber

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#6 Blythe Christian

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Posted 16 June 2010 - 08:11 AM

Yes. Looks like I will not have the laptop back until next Monday. The technician who uses it will be out of town until the 21st.

Thank you for your help.

#7 schrauber

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Posted 19 June 2010 - 04:56 AM

Thanks for letting me know.
regards,
schrauber

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#8 schrauber

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Posted 23 June 2010 - 01:18 PM

Still with me?
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#9 schrauber

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Posted 27 June 2010 - 03:30 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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