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#1 jj250

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Posted 08 June 2010 - 08:17 AM

About 8 hours ago all of my search engines began exhibiting the same behaviour (google, bing etc). Whenever I run a search I end up with legitimate web sites returned, but when I click on any of the sites I am first redirected to www.traffic-delay.com and then to a random web page based on the search that traffic-delay has redirected me to. However if I put in the webpage address I want to go to I get there with no issues.

I am continuously running Norton Internet Security which found and quarantined TROJAN.DROPPER last night but also allowed pev.rkexe to modify my system registry (don't know what pev.rkexe is but it's logged). I ran a scan with Norton which didn't turn up anything. I then rebooted in safemode and ran RKILL. The log filed indicated it stopped a few processes. I then ran mallwarebytes which found TROJAN.DROPPER and removed it. However, when I booted up in normal mode the problem persists.

I am running windows XP. The problem is present with internet explorer, safari and google chrome.

Before I start down a path of trial and error I thought I would ask for help.

Edited by Orange Blossom, 08 June 2010 - 03:48 PM.
Move to AII as no logs posted and prep. guide not followed. ~ OB


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#2 boopme

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Posted 08 June 2010 - 03:51 PM

Hi, yes those droppers can be fun.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.Please ask any needed questions,post logs and Let us know how the PC is running now.

Edited by boopme, 08 June 2010 - 03:51 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 jj250

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Posted 09 June 2010 - 08:26 AM

Iran ATF and SAS in safemode.Here ls the SAS logfile. Note that I also updated and ran MBAM which didn't find anything.
Sadly the problem persists.

_____________________________________

Scan type : Complete Scan
Total Scan Time : 10:19:27

Memory items scanned : 245
Memory threats detected : 0
Registry items scanned : 7356
Registry threats detected : 0
File items scanned : 75331
File threats detected : 10

Adware.Flash Tracking Cookie
C:\Documents and Settings\M Smith\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\E6SHGDK9\WWWSTATIC.MEGAMEDIA.COM
C:\Documents and Settings\M Smith\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\E6SHGDK9\IA.MEDIA-IMDB.COM
C:\Documents and Settings\M Smith\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\E6SHGDK9\MEDIAFORGEWS.COM
C:\Documents and Settings\M Smith\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\E6SHGDK9\OBJECTS.TREMORMEDIA.COM
C:\Documents and Settings\M Smith\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\E6SHGDK9\NAIADSYSTEMS.COM
C:\Documents and Settings\M Smith\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\E6SHGDK9\CONTENT.ODDCAST.COM

Trojan.Agent/Gen-PayLoad
C:\DOCUMENTS AND SETTINGS\M SMITH\LOCAL SETTINGS\TEMP\INS3F.TMP
C:\DOCUMENTS AND SETTINGS\M SMITH\LOCAL SETTINGS\TEMP\WRK3.TMP_32
C:\DOCUMENTS AND SETTINGS\M SMITH\LOCAL SETTINGS\TEMP\WRK5.TMP_32
C:\DOCUMENTS AND SETTINGS\M SMITH\LOCAL SETTINGS\TEMP\WRK6.TMP_32

#4 boopme

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Posted 09 June 2010 - 10:03 AM

Are you still having redirects?

We should do this online scan regardless.
ESET
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 jj250

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Posted 10 June 2010 - 08:39 AM

Unfortunately, yes, I still having redirects.

Ihave run ESET. Here is the log file

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=34cf0eb0bbdc194092042d9296a0e733
# end=stopped
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-06-10 06:48:53
# local_time=2010-06-10 12:48:53 (-0700, Mountain Daylight Time)
# country="Canada"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=3588 16777173 100 96 2857081 24303253 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=20610
# found=0
# cleaned=0
# scan_time=2026
esets_scanner_update returned -1 esets_gle=53251
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=34cf0eb0bbdc194092042d9296a0e733
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=false
# utc_time=2010-06-10 10:49:57
# local_time=2010-06-10 04:49:57 (-0700, Mountain Daylight Time)
# country="Canada"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=3588 16777173 100 96 2859214 24305386 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=76039
# found=1
# cleaned=1
# scan_time=14347
C:\WINDOWS\system32\drivers\etc\hosts Win32/Qhost trojan (cleaned by deleting - quarantined) A2D0F67DDBF1779315A1330244F0A986

#6 jj250

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Posted 10 June 2010 - 08:49 AM

I stand corrected. This last attempt has worked. I no longer have redirects.
What internet security settings should I be running to block this from happening again?

#7 boopme

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Posted 10 June 2010 - 11:39 AM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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