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Computer won't boot into windows


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18 replies to this topic

#1 couch.lock

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Posted 07 June 2010 - 04:12 PM

I recently got a computer from a friend. It had some really nasty virus on it so I decided to just format and re-install windows. That day I was doing some stuff when the computer shut down out of the blue. After turning it back on I got that message asking if you want to start windows normally or with last good configuration. After making a selection I would get a really quick blue screen message and then it would restart. And it did that every time. So not knowing what to do I formatted it again. That fixed the problem for probably a week. Last night it was working fine. I turned it off when I went to bed and now today it's doing the exact same thing. The only way I can get into windows is through safe mode but I don't have any idea where to go or what to do.

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#2 hamluis

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Posted 07 June 2010 - 04:26 PM

I would run a diagnostic on the hard drive.

First...try the following from safe mode:

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items. Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Louis

#3 couch.lock

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Posted 07 June 2010 - 05:12 PM

Bad news... Can't get into safe mode. I kind of assumed safe mode would work because it did last time but I wrong. Now when I try to enter through safe mode it loads all of those commands or whatever and then says press enter to continue loading SPTD.sys. Whether I hit enter or not it gives me the blue screen flash and restarts :thumbsup:

#4 hamluis

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Posted 07 June 2010 - 05:41 PM

Worth Reading, IMO

Louis

#5 couch.lock

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Posted 07 June 2010 - 06:28 PM

That sounds promising, especially since I put Daemon on last night. Buuuuuuut my windows CD won't even work.

The first time I boot from CD I got a blue screen, don't know where or when cause I wasn't at the computer. Second time I boot from CD it won't load anything. The gray bar at the bottom was blank. Third time I boot from CD it's loading, lookin good, and I'm feelin lucky. Then the gray bar says setup is starting windows and I get a blue screen.

The error on this one is "page fault in nonpaged area". It's different from the first blue screen I got but I forgot to memorize what that one said.

I'm starting to feel sick. These bleeping computers are bleeping worthless.

#6 couch.lock

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Posted 07 June 2010 - 09:23 PM

Any ideas?

#7 couch.lock

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Posted 07 June 2010 - 10:54 PM

Well this is strange. I took some of my out RAM and the computer actually started. That made me think it was the RAM causing the problem. But I put it all back in and it still works. What in a world?

#8 hamluis

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Posted 08 June 2010 - 07:29 AM

If you can...try running BlueScreenView now.

Louis

#9 couch.lock

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Posted 08 June 2010 - 01:28 PM

Alright, this is what I got.

==================================================
Dump File : Mini070410-02.dmp
Crash Time : 7/4/2010 8:34:00 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xf4a68c30
Parameter 2 : 0x00000000
Parameter 3 : 0x804e70ed
Parameter 4 : 0x00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+100ed
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070410-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini070410-01.dmp
Crash Time : 7/4/2010 6:15:27 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0xc8c0d508
Parameter 2 : 0x00000001
Parameter 3 : 0x00000000
Parameter 4 : 0x804e70ed
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+100ed
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070410-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini123101-01.dmp
Crash Time : 12/31/2001 11:10:36 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x80042000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini123101-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

#10 hamluis

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Posted 08 June 2010 - 02:24 PM

Nothing useful there, IMO.

I would uninstall Daemon Tools and run the system without it for awhile.

There's a possibility that you have hard drive problems...so I suggest running the appropriate hard drive manufacturer's diagnostic right away.

The more possible causes eliminated...the closer to a real solution.

This computer has a hard drive dating back to 2001?

Louis

#11 couch.lock

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Posted 08 June 2010 - 03:18 PM

Yeah haha. I don't have the money to buy a new computer. They're just too expensive.

#12 hamluis

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Posted 08 June 2010 - 03:59 PM

Bootable Hard Drive Diagnostics - Vox - http://usasma.vox.com/library/post/bootabl...iagnostics.html

After you download the diagnostic (.iso file, for CDs), follow the instructions at How to write a CD-DVD image or ISO - http://www.bleepingcomputer.com/tutorials/write-a-cd-dvd-image-or-iso/. Doing so will convert the .iso file into a bootable CD, which can then be used to diagnose the condition of your hard drive. If diagnostic offers long and short tests, run the long test.

Louis

#13 couch.lock

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Posted 08 June 2010 - 04:04 PM

I know how to do use ISOs and such. Not completely computer illiterate, I just don't know how to do all this complicated stuff hah. What do I do after I run the diagnostic? Will there be results I can post on here?

#14 hamluis

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Posted 08 June 2010 - 04:44 PM

The diagnostic will probably give you a summary code at the end...something similar to "0x00" if the drive is good.

If not, it will spit up errors during the diagnostic and will point that out when testing is done.

You must use the diagnostic matching your drive.

Louis

#15 couch.lock

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Posted 08 June 2010 - 05:16 PM

Well, I didn't get any error codes that I know of. It just says my drive "passed"




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