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device drivers


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#1 simpo

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Posted 08 October 2005 - 12:50 AM

My comp keeps crashing & message.... STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER .....or.........Error caused by a device driver
Problem description
A device driver installed on your computer caused the problem; however, we cannot determine the precise cause.

Could anyone help my by telling me how i find the faulty driver.

I have done the windows update driver sequence but it said they were up to date.
First time on here would appreciate any help.
Regards
Simpo

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#2 Animal

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Posted 08 October 2005 - 12:59 AM

You might want to read the related Microsoft KB Article. If that does not resolve your issue. Please post back.

Also, Welcome to Bleeping Computer.

Be (MS Support) Safe

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#3 dc3

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Posted 08 October 2005 - 01:02 AM

Welcome to BC, I hope this helps.

http://support.microsoft.com/default.aspx?...b;en-us;Q314215



CAUSE
This problem occurs because your computer has an Nvidia video card installed that uses the Nv4.sys video driver.

To see if your system is using one of these drivers use the following procedure:
1. Open Device Manager.
2. Under the Display Adapters icon, click to highlight the display adapter, right-click it, and then click Properties.
3. Under the Driver tab, press the Driver Details button to view the driver names.
4. If you have multiple display adapters, repeat these steps for each adapter.
If you have multiple Adapters in your system, it may be necessary to capture a memory dump and have it analyzed by Microsoft Product Support to determine which video adapter driver is at fault.
RESOLUTION
To resolve this problem, obtain an updated driver by contacting your video card manufacturer, or visit the following Nvidia Web site:
http://www.nvidia.com (http://www.nvidia.com)
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact informatio
n.

Edited by dc3, 08 October 2005 - 01:05 AM.

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