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SysInternals Cannot Get Rid Of


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6 replies to this topic

#1 alisonjane

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Posted 07 June 2010 - 09:43 AM

Hi there,

I have a PC at work which is infected with Sys Internals.

I have printed out the uninstall guide from this website, however there are tasks which cannot be performed due to the severity of this virus.

I am able to run Rkill and it stops sys internals from running.

After that I tried downloading MBAM and I cannot download it in safe mode or normal mode using Windows XP. When I click on the link to download my browser shuts down in a flash and disappears. I tried copying the exe. file of MBAM to a CD but that will not run either. It opens and asks which language to run MBAM in then after pressing OK the window disappears. I also tried this in safe mode with networking ON and I couldn't get into the CD at all.

Any help would be appreciated, thank you.

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#2 boopme

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Posted 07 June 2010 - 02:49 PM

Hello, can you run these from a CD or USB drive? Afterward try MBAM again.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
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#3 alisonjane

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Posted 08 June 2010 - 09:18 AM

Thanks for the reply,

I can copy ATF to a disk but not SAS - SAS is 10.3MB, that's too big for any disc or USB stick I have.

Edited by alisonjane, 08 June 2010 - 09:22 AM.


#4 alisonjane

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Posted 09 June 2010 - 09:02 AM

OK I was able to run SAS and it detected and removed a lot of infections and there were at least 7 trojans. Unfortunately I could access the log file.

I was then able to run MBAM on the infected PC here is the log, looks like it detected over 200 infected files and it did say some couldn't be removed.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4183

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

6/9/2010 9:26:10 AM
mbam-log-2010-06-09 (09-26-10).txt

Scan type: Quick scan
Objects scanned: 134691
Time elapsed: 11 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 20
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 32
Files Infected: 148

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\adc_w32.dll (Rogue.Agent) -> No action taken.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{149256d5-e103-4523-bb43-2cfb066839d6} (Rogue.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{149256d5-e103-4523-bb43-2cfb066839d6} (Rogue.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{149256d5-e103-4523-bb43-2cfb066839d6} (Rogue.Agent) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{ab3dfa03-f743-4302-81dd-c370bffeca23} (Adware.Starware) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{e550dc77-ef3b-474f-b59c-b3e2aa1fa6a5} (Adware.Starware) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{ab3dfa03-f743-4302-81dd-c370bffeca23} (Adware.Starware) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{e550dc77-ef3b-474f-b59c-b3e2aa1fa6a5} (Adware.Starware) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{1962c5bc-e475-465b-823b-133e711bceb9} (Adware.Starware) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1962c5bc-e475-465b-823b-133e711bceb9} (Adware.Starware) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{5f90c0e3-4c0a-4d54-a8ac-5afe6163a99e} (Adware.Starware) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1428a472-5260-404e-9977-7ecdf1daf936} (Trojan.BHO) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d216076-93c9-477f-9bc7-9c39ad31640b} (Trojan.BHO) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{506cd401-5203-4b27-bb5a-03c97758fd02} (Trojan.BHO) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6b3e26a3-c1e2-4125-8c8f-f1303f748c3a} (Trojan.BHO) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f70f6880-3a4b-11de-8230-0b7c55d89593} (Trojan.BHO) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\starware343 (Adware.Starware) -> No action taken.
HKEY_CURRENT_USER\Software\Sysinternals Antivirus (Rogue.SysinternalsAntivirus) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\starware343 (Adware.Starware) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{1962c5bc-e475-465b-823b-133e711bceb9} (Adware.Starware) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\169781375 (Rogue.WindowsSmartSecurity) -> No action taken.
C:\Documents and Settings\All Users\Application Data\169794281 (Rogue.WindowsSmartSecurity) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343 (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\contexts (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\SimpleUpdate (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343 (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\BrowserSearch (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Configurator (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Dating (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\ErrorSearch (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Free_Credit_Score (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Layouts (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Manager (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Map_It (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Reference (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\RelatedSearch (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Ringtones (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Toolbar (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\ToolbarLogo (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\ToolbarSearch (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\TravelSearch (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Weather (Adware.Starware) -> No action taken.
C:\Program Files\Starware343 (Adware.Starware) -> No action taken.
C:\Program Files\Starware343\bin (Adware.Starware) -> No action taken.
C:\Program Files\Starware343\icons (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Start Menu\Programs\Sysinternals Antivirus (Rogue.SysinternalsAntivirus) -> No action taken.
C:\Program Files\Sysinternals Antivirus (Rogue.SysinternalsAntivirus) -> No action taken.
C:\Sysinternals Antivirus (Rogue.SysinternalsAntivirus) -> No action taken.
C:\Program Files\scdata (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images (Trojan.Dropper) -> No action taken.

Files Infected:
C:\Program Files\adc_w32.dll (Rogue.Agent) -> No action taken.
C:\WINDOWS\system32\493d7a021ccf60ad145fa1de0351dee1.TMP (Worm.AutoRun) -> No action taken.
C:\WINDOWS\system32\80632d2114eb47dac4cf28b8b84ce203.TMP (Worm.AutoRun) -> No action taken.
C:\WINDOWS\system32\eaea.sys (Rootkit.Agent) -> No action taken.
C:\WINDOWS\Temp\win11.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win12.tmp (Trojan.Agent) -> No action taken.
C:\WINDOWS\Temp\win14.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win16.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win19.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win1B.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win1D.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win6.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win61.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win63.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win65.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win67.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win69.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win8.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\win9.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winA.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winBD.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winBF.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winC.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winC1.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winC4.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winC6.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winC8.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winCA.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winCC.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winCE.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winD.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\winF.tmp (Trojan.Downloader) -> No action taken.
C:\WINDOWS\Temp\dir17\wmha.exe (Trojan.Agent) -> No action taken.
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\0X6BKPI7\p1[1].exe (Trojan.Agent) -> No action taken.
C:\Documents and Settings\NICK\Local Settings\Temporary Internet Files\Content.IE5\3UDJM2DO\PC_protect[1].exe (Rogue.WindowsPolicePro) -> No action taken.
C:\Documents and Settings\All Users\Application Data\169781375\pc169781375ins (Rogue.WindowsSmartSecurity) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\702_button_1b_def.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\702_button_1b_over.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\Dating0.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\FindIt.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\FindItHot.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\findithotxp.png (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\finditxp.png (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\Free_Credit_Score0.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\logo.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\logoxp.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\Reference.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\ReferenceHot.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\referencehotxp.png (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\referencexp.png (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\Ringtones0.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\Weather.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\WeatherHot.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\weatherhotxp.png (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\buttons\weatherxp.png (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\contexts\error.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\contexts\Related.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\contexts\Travel.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\clear.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\cloudy.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\foggy.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\haze.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\mcloud.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\na.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\nclear.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\ncloudy.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\nfoggy.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\nmcloud.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\npcloud.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\pcloud.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\rain.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\images\walertXP.bmp (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\SimpleUpdate\ProductMessagingConfig.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\SimpleUpdate\ProductMessagingConfig.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\SimpleUpdate\SimpleUpdateConfig.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\SimpleUpdate\SimpleUpdateConfig.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\SimpleUpdate\TimerManagerConfig.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\All Users\Application Data\Starware343\SimpleUpdate\TimerManagerConfig.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\BrowserSearch\BrowserSearch.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\BrowserSearch\BrowserSearch.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Configurator\Configurator.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Configurator\Configurator.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Dating\DatingOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Dating\DatingOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\ErrorSearch\ErrorSearchOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\ErrorSearch\ErrorSearchOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Free_Credit_Score\Free_Credit_ScoreOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Free_Credit_Score\Free_Credit_ScoreOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Layouts\ToolbarLayout.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Layouts\ToolbarLayout.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Manager\ManagerOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Manager\ManagerOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Map_It\Map_ItOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Map_It\Map_ItOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Reference\ReferenceOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Reference\ReferenceOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\RelatedSearch\RelatedSearchOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\RelatedSearch\RelatedSearchOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Ringtones\RingtonesOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Ringtones\RingtonesOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Toolbar\TBProductsOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Toolbar\TBProductsOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\ToolbarLogo\ToolbarLogoOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\ToolbarLogo\ToolbarLogoOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\ToolbarSearch\ToolbarSearchOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\ToolbarSearch\ToolbarSearchOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\TravelSearch\TravelSearchOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\TravelSearch\TravelSearchOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Weather\AlertArchive.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Weather\AlertArchive.xml.backup (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Weather\WeatherOptions.xml (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Application Data\Starware343\Weather\WeatherOptions.xml.backup (Adware.Starware) -> No action taken.
C:\Program Files\Starware343\brand.bmp (Adware.Starware) -> No action taken.
C:\Program Files\Starware343\Starware343Config.xml (Adware.Starware) -> No action taken.
C:\Program Files\Starware343\Starware343Uninstall.exe (Adware.Starware) -> No action taken.
C:\Program Files\Starware343\icons\star_16.ico (Adware.Starware) -> No action taken.
C:\Documents and Settings\NICK\Start Menu\Programs\Sysinternals Antivirus\Sysinternals Antivirus.lnk (Rogue.SysinternalsAntivirus) -> No action taken.
C:\Program Files\Sysinternals Antivirus\Sysinternals Antivirus.exe (Rogue.SysinternalsAntivirus) -> No action taken.
C:\Sysinternals Antivirus\Sysinternals Antivirus.lnk (Rogue.SysinternalsAntivirus) -> No action taken.
C:\Program Files\scdata\dbsinit.exe (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\wispex.html (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\i1.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\i2.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\i3.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\j1.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\j2.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\j3.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\jj1.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\jj2.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\jj3.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\l1.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\l2.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\l3.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\pix.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\t1.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\t2.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\Thumbs.db (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\up1.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\up2.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\w1.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\w11.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\w2.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\w3.jpg (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\word.doc (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\wt1.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\wt2.gif (Trojan.Dropper) -> No action taken.
C:\Program Files\scdata\images\wt3.gif (Trojan.Dropper) -> No action taken.
C:\Sysinternals Antivirus.LNK (Rogue.SysinternalsAntivirus) -> No action taken.

#5 boopme

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Posted 09 June 2010 - 10:05 AM

Ok ,it did find it. Did you click Remove selcted after checking thar all were checked?? Also you will need to reboot normally now.
How is it running?
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#6 alisonjane

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Posted 09 June 2010 - 02:41 PM

Yes I did select remove all checked, I will check again to make sure, I will re-boot - I think it's running smoothly now, thanks for all your help! :thumbsup:

#7 boopme

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Posted 09 June 2010 - 03:16 PM

Ok, looks good to go.... Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
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