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Computer Freezing Up?


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9 replies to this topic

#1 stinkybuba

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Posted 06 June 2010 - 04:46 PM

I just bought my laptop recently. It is the Sony F series laptop and i have only had it for around 2-3 weeks when the computer just completely froze up. Seeing how it is a new computer, i dont really understand why it froze since i wasnt doing anything on the laptop except leaving it on. I'm not sure where the problem is originating from and the computer just freezes up every now and then. Is there any way to check for problems or to fix this up? (sorry if i didnt put this in the right section but i didnt really know where to put it)

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#2 Broni

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Posted 06 June 2010 - 05:30 PM

Since it's so new (still under 30 days), I'd simply return it.

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#3 stinkybuba

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Posted 06 June 2010 - 05:43 PM

are there any other options other than returning it?

#4 computerxpds

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Posted 06 June 2010 - 05:58 PM

I would defiantly return it. You have nothing to lose by returning it.
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#5 Broni

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Posted 06 June 2010 - 06:05 PM

are there any other options other than returning it?

Surely there are, but here is the point...
With a thing like freezing, we can dig around for several days and find nothing. For instance, it may be something, what can't be diagnosed over the internet. Some hardware issue...
By that time, 30 days may be up and instead of returning it, you'll have to send it in for repair (if they can fix it, first time around).
What will happen later on, if some other, or same problem will pop-up?
You have to think about the future.
If couple of weeks old computer freezes, there is something wrong with it.

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#6 stinkybuba

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Posted 06 June 2010 - 10:42 PM

Oh okay thanks a lot for you help!
im going to return it... :huh:
now im going to have to buy a new laptop...

#7 Broni

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Posted 06 June 2010 - 10:45 PM

See? Everybody's happy :huh:

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#8 NirvanaWindsor

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Posted 07 June 2010 - 01:54 AM

hey buddy.

Are you sure there is nothing wrong with your hardware. If you do purchase an authorized and new laptop, the quality of your hardware can be guaranteed.
So, you can ask for some advice from after-sales service department of your laptop.
While if your labtop is ok, you must think about the configure of your software. Do you install any malware, spyware by accident? Is some software incompatible with your PC or another software? So I suggest you give more details of your installed software in your system.

Edited by NirvanaWindsor, 07 June 2010 - 01:54 AM.


#9 stinkybuba

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Posted 07 June 2010 - 08:05 PM

well what happened is that i have Avast antivirus and i scaneed the computer several times and it came up clean, i also ran all the hardware and software tests i could but everything came up to be working so i didnt know what was exactly wrong

#10 keyboardNinja

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Posted 07 June 2010 - 08:18 PM

I'm with Broni on this one. Return it.
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