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BSOD in games


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19 replies to this topic

#1 gandalf.nho

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Posted 06 June 2010 - 03:01 PM

I have Windows XP SP3 and in the last months I have sporadic BSODs, always in games, normally for one ou two days and disappears again. But this time is worse, in the last 2 weeks I can't play almost nothing without a BSOD in the few first minutes of playing. All drivers are updated (video, motherboard, sound) and also tried to format my PC and reinstall Windows, without sucess. My USB devices are a mouse and a keyboard (also a scanner, but normally it is off)

I have 2 different minidumps, both in the same game (but other ones also have this problem).
The first one has these files with problems: c6501.sys (I updated the sound driver after this), hal.dll, ntoskrnl.exe and usbccgp.sys.
The second has: hal.dll, ntoskrnl.exe, usbccgp.sys, usbhub.sys and usbport.sys.


==================================================
Dump File : Mini060610-02.dmp
Crash Time : 06/06/2010 16:23:57
Bug Check String : ATTEMPTED_SWITCH_FROM_DPC
Bug Check Code : 0x000000b8
Parameter 1 : 0x00000000
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+284f
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini060610-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini060610-01.dmp
Crash Time : 06/06/2010 15:34:03
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00017d43
Parameter 2 : 0x0000001c
Parameter 3 : 0x00000008
Parameter 4 : 0x00017d43
Caused By Driver : usbccgp.sys
Caused By Address : usbccgp.sys+2391
File Description : USB Common Class Generic Parent Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini060610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================
Athlon 64 X2 6000+ || Asus M2N-SLI || 2GB DDR2 800 Kingston || Radeon HD6850 1 GB Sapphire

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#2 Broni

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Posted 06 June 2010 - 03:19 PM

Is this desktop, or laptop?

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).

Post two sets of results, one, when computer idle, another one, while playing a game.

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#3 gandalf.nho

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Posted 06 June 2010 - 04:07 PM

Desktop. My PC configuration:

Motherboard Asus M2N-SLI
Athlon 64 X2 6000+
2 GB RAM DDR2 800 Kingston
Geforce 8800 GT 512MB/256 bits XFX
Seventeam ST-620PAF


Edit: My idle results (the game ones I will put later)
Attached File  Tela1.JPG   41.88KB   9 downloads

Edited by gandalf.nho, 06 June 2010 - 04:19 PM.

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#4 Broni

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Posted 06 June 2010 - 04:54 PM

OK, let's see the other reading...

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#5 gandalf.nho

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Posted 06 June 2010 - 05:33 PM

My gaming results:

Attached File  Tela2.JPG   44.65KB   13 downloads

I was playing only one ou two minutes, more than that and the BSOD appears.
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#6 Broni

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Posted 06 June 2010 - 05:37 PM

How old is your computer?
When was the last time, you cleaned inside the case?

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#7 gandalf.nho

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Posted 06 June 2010 - 05:46 PM

The atual configuration has 2 years and yesterday, when I formatted and reinstalled the OS, I checked the case and was clean.
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#8 Broni

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Posted 06 June 2010 - 06:09 PM

Oh, so this is a custom build with just freshly installed Windows?
Can't be software issue then, or at least unlikely.
Those temperatures are not alarming, but I can't say I like them, either.

I checked the case and was clean

After two years of usage?
Can you just get a can of compressed air and make sure, it's really clean?
At the same time, see, if all fans are running OK

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#9 gandalf.nho

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Posted 06 June 2010 - 06:52 PM

Oh, so this is a custom build with just freshly installed Windows?
Can't be software issue then, or at least unlikely.
Those temperatures are not alarming, but I can't say I like them, either.

After the reinstall, I installed also a antivirus (Avast), firewall (Zone Alarm) and anti-spyware (Spybot), Office 2007, some games and a few other softwares (Xfire, Hamachi, Games for Windows Live Client and Steam).

I checked the case and was clean

After two years of usage?
Can you just get a can of compressed air and make sure, it's really clean?
At the same time, see, if all fans are running OK

I don't have this can, but i periodically clean the case. All fans are OK: CPU, vga, power supply and HD (the 1.5 TB one has one fan attached).
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#10 Broni

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Posted 06 June 2010 - 07:14 PM

Does the issue happen ONLY, when playing games?

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#11 gandalf.nho

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Posted 06 June 2010 - 07:36 PM

Yes, only appeared in games. More recent and heavier games like Bioshock 2 and Dragon Age, the BSOD appears in the first few minutes (normally less than 5), older games like Titan Quest appeared after 30 minutes. Normally was a sporadic problem, one ou two days with this issue and weeks without problems. But in the last 2 weeks I can't play barely anything, except a few lighter casual games, without crashes.
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#12 Broni

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Posted 06 June 2010 - 08:59 PM

Let's go for a simple test.
Get regular house fan.
Open the case and point the fan toward the case.
Try to play some game.

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#13 gandalf.nho

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Posted 08 June 2010 - 08:31 PM

Don't tried the house fan, but I checked more carefully the coolers and found dust covering the CPU heat sink, behind the fan blades, I cleaned it and also used RivaTuner to speed up a little my GPU fan speed. And normally I use my DVD-ROM drive to play my games and today it wasn't reading the game DVD and I used my DVD writer to play it. Coincidence or not, I tried again play Bioshock 2 (which always crashed in 2 a 3 minutes) and play half a hour without problems.
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#14 Broni

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Posted 08 June 2010 - 09:08 PM

I cleaned it

Using what?

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#15 gandalf.nho

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Posted 08 June 2010 - 09:37 PM

I cleaned it

Using what?

A brush, which I keep only for this function.

Edited by gandalf.nho, 08 June 2010 - 09:39 PM.

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