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redirected search results, pop-ups, Windows Update blocked, voguecash, sky-banners, BSODs, and more


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15 replies to this topic

#1 skittleys

skittleys

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  • 13 posts
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  • Local time:07:38 AM

Posted 06 June 2010 - 02:56 PM

My mother's computer has been infected for about a week now. We believe it started when a McAfee warning popped up, saying it had just blocked something, and it shut down all the IE windows and told her to restart. I suspect that was fake.

Ever since, various malicious programs have popped up and been removed. Of course, then new IE screens pop up and something new is downloaded. Some examples of what's appeared include voguecash and sky-banners, both of which were nearly unheard of when she was first infected, but seem to be gaining popularity. When Google searches are run, the links appear OK (when I right-click and do "copy shortcut", the correct link is copied), but when you click on one, it redirects to places like scour.com.

She's also unable to make Windows Update function properly. When she goes windowsupdate.microsoft.com, it doesn't load at all. When she goes to microsoft.com and clicks Security & Updates and then Microsoft Update, it generates error 0x80072EFF: "The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem." We've followed all the steps in the FAQ, to no avail. Yesterday, the little yellow shield popped up in her system tray after a SUPERAntiSpyware scan completed, and she installed those.

Programs that have been run since the infection include McAfee Total Protection, Spybot, MSSE, MalwareBytes, CCleaner, and SUPERAntiSpyware.

When I tried to run the GMER scans, I encountered many problems. The first time, it just froze the computer completely. Since then, it has always generated a BSOD. By running 1 scan at a time, I've discovered that this happens only when scanning "Files" or "Sections". I haven't written down every detail of every BSOD, but one said
QUOTE
STOP: 0x0000007e (0xc0000006, 0x8052e535, 0xa92008p6, 0xa92005a4)

and another was:
QUOTE
STOP: c0000219 {Fatal System Error}
The Windwows SubSystem system process terminated unexpectedly with a status of 0xc0000005 (0x00090fef, 0x0157deec).
The system has been shut down.

I have attached the logs generated by separate scans with System, Devices, and Startup. I also managed to get a partial log of a Sections scan before it crashed, and have uploaded that too. The Modules, Processes, Threads, Libraries, Services and Registry scans all came up empty.




DDS (Ver_10-03-17.01) - NTFSx86
Run by Joan at 14:10:06.03 on Sun 06/06/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1101 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\Pmxmiced.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Joan\Local Settings\Temporary Internet Files\Content.IE5\B1WNGNQO\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uSearch Page = hxxp://www.google.com/hws/sb/dell-row/en/side.html?channel=ca-smb
uDefault_Page_URL = hxxp://partnerpage.google.com/smallbiz.dell.com/en_ca?hl=en&client=dell-row&channel=ca-smb&ibd=0071204
uSearch Bar = hxxp://www.google.com/hws/sb/dell-row/en/side.html?channel=ca-smb
uInternet Settings,ProxyOverride = <local>
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-row/en/side.html?channel=ca-smb
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20100513075538.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [PMX Daemon] ICO.EXE
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [StatusClient] c:\program files\hewlett-packard\toolbox2.0\apache tomcat 4.0\webapps\toolbox\statusclient\StatusClient.exe /auto
mRun: [TomcatStartup] c:\program files\hewlett-packard\toolbox2.0\hpbpsttp.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.0"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\1.0"
mRun: [LGODDFU] "c:\program files\lg_fwupdate\fwupdate.exe" blrun
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\joan\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\joan\startm~1\programs\startup\palmre~1.lnk - c:\program files\palm\register.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\datavi~1.lnk - c:\program files\common files\dataviz\DvzIncMsgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palm\Hotsync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: microsoft.com\www.update
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} - hxxp://www.pcpitstop.com/internet/pcpConnCheck.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} - hxxps://webnotes.lsuc.on.ca/iNotes6W.cab
DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5CB1506E-1DEA-4E63-89A7-E40E52AEA1FD} - hxxp://fulfillment.puretracks.com/onager.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1198709060187
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} - hxxp://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
DPF: {E856B973-45FD-4559-8F82-EAB539144667} - hxxp://pccheckup.dellfix.com/en/10/install/gtdownde.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/Optimize3/pcpitstop2.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: intu-qt2007 - {026BF40D-BA05-467b-9F1F-AD0D7A3F5F11} - c:\program files\quicktax 2007\ic2007pp.dll
Handler: intu-qt2008 - {05E53CE9-66C8-4a9e-A99F-FDB7A8E7B596} - c:\program files\quicktax 2008\ic2008pp.dll
Handler: intu-qt2009 - {03947252-2355-4e9b-B446-8CCC75C43370} - c:\program files\quicktax 2009\ic2009pp.dll
Handler: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - c:\program files\common files\intuit\intu-res.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-4 385880]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-4-21 82952]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 149040]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-12-28 93320]
R2 McMPFSvc;McAfee Personal Firewall;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-4-21 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-4-21 271480]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-4-21 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-4-21 170144]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-4-21 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-4-21 141792]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-4-21 55456]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-12-26 152320]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-12-26 51688]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-4-21 312616]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-4-21 88480]
R3 pmxmouse;PMXMOUSE;c:\windows\system32\drivers\pmxmouse.sys [2007-12-26 18432]
R3 pmxusblf;PMXUSBLF;c:\windows\system32\drivers\pmxusblf.sys [2007-12-26 14336]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-20 135664]
S3 INIDVD;Initio USB DVD Filter Driver;c:\windows\system32\drivers\inidvd.sys [2010-1-13 15896]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-4-21 88480]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-4-21 83496]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-12-26 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-12-26 40552]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-5-28 14896]
S4 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\pcpitstop\PCPitstopScheduleService.exe [2009-5-24 90352]

=============== Created Last 30 ================

2010-06-05 21:37:50 0 d-----w- c:\docume~1\joan\applic~1\SUPERAntiSpyware.com
2010-06-05 21:37:50 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-06-05 21:37:42 0 d-----w- c:\program files\SUPERAntiSpyware
2010-06-05 21:35:26 0 d-----w- c:\program files\Secunia
2010-06-05 21:21:16 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-06-05 21:21:16 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-03 03:15:18 0 d-----w- c:\program files\CCleaner
2010-06-03 02:25:01 0 d-----w- c:\program files\Trend Micro
2010-06-03 01:10:12 0 d-----w- c:\program files\Microsoft Security Essentials
2010-05-28 20:38:17 0 d-----w- c:\docume~1\joan\applic~1\Malwarebytes
2010-05-28 20:38:00 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-28 20:37:59 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-05-28 20:37:58 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-28 20:37:58 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-28 15:35:49 0 d-----w- c:\docume~1\joan\applic~1\Sky-Banners
2010-05-28 15:25:23 50981 ----a-w- c:\windows\system32\ynxigvusachn.exe
2010-05-28 11:04:52 14896 ----a-w- c:\windows\system32\drivers\psi_mf.sys
2010-05-08 23:32:44 0 d-----w- c:\program files\Kobo

==================== Find3M ====================

2010-04-29 17:15:34 100254 ----a-w- c:\windows\fonts\AdobeFnt07.lst
2010-04-27 21:16:24 95568 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2010-04-27 21:16:24 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2010-04-27 21:16:24 88480 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2010-04-27 21:16:24 83496 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2010-04-27 21:16:24 82952 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2010-04-27 21:16:24 55456 ----a-w- c:\windows\system32\drivers\cfwids.sys
2010-04-27 21:16:24 51688 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2010-04-27 21:16:24 385880 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2010-04-27 21:16:24 312616 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2010-04-27 21:16:24 152320 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\dllcache\vbscript.dll
2008-05-12 14:32:11 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051220080513\index.dat

============= FINISH: 14:11:44.56 ===============

Attached Files



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#2 fireman4it

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Posted 06 June 2010 - 04:10 PM


Hello skittleys,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.


1.
We need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  1. Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  2. If prompted with a legal dialog, accept the warning.
  3. Click and then on "Advanced Mode"
  4. You may be presented with a warning dialog. If so, press
  5. Click on
  6. Click on
  7. Uncheck this checkbox:
  8. Close/Exit Spybot Search and Destroy

2.
Download and Run RKill
    Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

3.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#3 skittleys

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Posted 06 June 2010 - 07:13 PM

I was able to complete steps 1 and 2 no problem.

RKill produced a log file, and I have attached it. Basically it says it killed 2 instances of IE and then itself.

I then started running ComboFix. Everything was going fine at first, it asked me if it could install the Recovery Console, then did it, backed up the registry, etc. Then it loaded up the screen saying it was running the scan, may take ten minutes, blah. After about a minute, however, a lovely blue screen popped up:

QUOTE
A problem has been detected and Windows has been shut down to prevent damage to your computer.

BAD_POOL_CALLER

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x000000c2 (0x00000007,0x00000CD4, 0x00000000, 0xB9E1A8E8)

*** mfehidk.sys - Address B9E1A8E8 base at B9DC7000, DateStamp 4bd1d9e2


I restarted, made sure all the AVs and whatnot were off again, and re-ran it. This time it lasted a bit longer, maybe 3 mins, but the BSOD popped up again.

What do I do now?!

#4 fireman4it

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Posted 06 June 2010 - 08:50 PM

Hello,

Please try and run Combofix in SAFEMODE


1.
Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Do not re-enable these drivers until otherwise instructed.

2.
Now reboot into Safe Mode and run Combofix.
This can be done tapping the F8 key as soon as you start your computer
You will be brought to a menu where you can choose to boot into safe mode.
Make sure you choose the option without networking support.
Please see here for additional details.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#5 skittleys

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Posted 06 June 2010 - 09:44 PM

After a couple of minutes, ComboFix came back with a message about a Rootkit being found, and that I needed to restart for it to be removed. I did that and rebooted in Safe mode. It went through the whole program then and restarted. I've attached the log. I'm hoping this has done the trick!

Attached Files



#6 fireman4it

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Posted 07 June 2010 - 06:38 PM

Hello,

1.
I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
Therefore please go to add/remove in the control panel and remove either McAfee or Microsoft Security Essentials.

2.
We need to run a CFScript.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:

CODE
File::
c:\windows\system32\ynxigvusachn.exe

Registry::
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"=-

FCopy::
c:\windows\ServicePackFiles\i386\user32.dll | c:\windows\system32\user32.dll
c:\windows\ServicePackFiles\i386\user32.dll | c:\windows\$hf_mig$\KB925902\SP2QFE\user32.dll
c:\windows\ServicePackFiles\i386\user32.dll | c:\windows\$NtServicePackUninstall$\user32.dll
c:\windows\ServicePackFiles\i386\user32.dll | c:\windows\$hf_mig$\KB890859\SP2QFE\user32.dll


Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

Things to include in your next reply::
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#7 skittleys

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Posted 07 June 2010 - 11:48 PM

Done. Log is attached.

I haven't uninstalled either yet because I need my mom to decide which AV she'd prefer. I have disabled the MSE real-time protection and scheduled scans, however.

ComboFix pretty much acted like it did last time: a BSOD a couple of mins in, reboot in safe mode, ran again, detected rootkit & restarted, ran itself, made a log. The big exception here is that, even though on-access scanning was disabled, it detected and prevented the EICAR test from running.

Attached Files



#8 fireman4it

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Posted 08 June 2010 - 05:22 PM

Hello,

1.
  • Download the file TDSSKiller.zip and extract it into a folder on the infected computer.
  • Double-click the file TDSSKiller.exe.
  • Wait for the scan and disinfection process to be over. You do not have to reboot the PC after the disinfection is over.
  • If nothing has been detected, the utility will conduct a search for hidden services. If such a service is detected, the utility will report its name with a prompt to remove it. Type delete to remove a service.
  • If malicious services or files have been detected, the utility will prompt to reboot the PC in order to complete the disinfection procedure. After reboot, the driver will delete malicious registry keys and files as well as remove itself from the services list.

2.
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    CODE
    :filefind
    *dmload.sys*

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

3.
Print out these instructions to use while in the Recovery Console: (This is for XP only)

1. Restart your computer.
2. Before Windows loads, you will be prompted to choose which Operating System to start.
3. Use the up and down arrow key to select Microsoft Windows Recovery Console
4. You must enter which Windows installation to log onto. Type 1 and press 'Enter'.
5. At the C:\Windows prompt, type the following bolded entries, and press 'Enter' (note the spaces):

cd c:\windows\system32
ren user32.dll user32.old
copy C:\windows\ServicePackFiles\i386\user32 c:\windows\system32
exit


You should see a message '1 file copied'. If you did not see that message, try again and ensure there is a space after the word copy and another space between the file paths.
(if you do not see 1 file copied on the screen, even after ensuring the commands are correct, rename the file back to it's original name by typing the following command then hitting Enter.
ren atapi.old atapi.sys
you should NOT be prompted to overwrite an existing file, but if you are, select No then type exit to restart and notify me of your results)

6. Type exit and press 'Enter'. Your computer should reboot.

Things to include in your next reply::
TDSS log
Systemlook txt
How did step 3 go?
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#9 skittleys

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Posted 09 June 2010 - 09:07 AM

1) TDSSKiller doesn't appear to have created a log...but I know that it found the TDSS rootkit in dmload.sys and prompted a restart to remove it, and when I tried running it again after, it was gone.

2) Log attached.

3) I tried several times, but I could not copy the file. Steps 1 + 2 went fine, but it couldn't copy the file, saying "the system can not find the file specified". I'm guessing you actually meant user32.dll...but I didn't want to try that without confirmation. I also tried the rename back, but I'm guessing you meant user32 there too. I renamed user32.old to user32.dll.

Attached Files



#10 fireman4it

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Posted 09 June 2010 - 06:21 PM

Hello,

I made a mistake in the script, try this one. After running this script go ahead a run Combofix in Normal mode and post that log along with how the machine is running


Print out these instructions to use while in the Recovery Console: (This is for XP only)

1. Restart your computer.
2. Before Windows loads, you will be prompted to choose which Operating System to start.
3. Use the up and down arrow key to select Microsoft Windows Recovery Console
4. You must enter which Windows installation to log onto. Type 1 and press 'Enter'.
5. At the C:\Windows prompt, type the following bolded entries, and press 'Enter' (note the spaces):

cd c:\windows\system32
ren user32.dll user32.old
copy C:\windows\ServicePackFiles\i386\user32.dll c:\windows\system32
exit


You should see a message '1 file copied'. If you did not see that message, try again and ensure there is a space after the word copy and another space between the file paths.
(if you do not see 1 file copied on the screen, even after ensuring the commands are correct, rename the file back to it's original name by typing the following command then hitting Enter.
ren atapi.old atapi.sys
you should NOT be prompted to overwrite an existing file, but if you are, select No then type exit to restart and notify me of your results)

6. Type exit and press 'Enter'. Your computer should reboot.





" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#11 skittleys

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Posted 09 June 2010 - 09:25 PM

Done.

Edit: I didn't notice the part about running ComboFix after. Doing that now.

Edit 2: See attached log. It ran without problems in normal mode this time! thumbup.gif

Attached Files


Edited by skittleys, 09 June 2010 - 11:00 PM.


#12 fireman4it

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Posted 10 June 2010 - 06:32 PM

Hello,

Lets run a couple other tools to check and see if we have any leftovers. Looks like we got the main infection! clapping.gif

1.
Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

2.
I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.

3.
Spybot S&D or Ad-Aware are no longer recommended
  • mvps.org is no longer recommending Spybot S&D or Ad-Aware due to poor testing results. See here - (scroll down and read under Freeware Antispyware Products)
  • Further, most people don't understand Spybot's TeaTimer or how to use it and that feature can cause more problems than it's worth. TeaTimer monitors changes to certain critical keys in Windows registry but does not indicate if the change is normal or a modification made by a malware infection. The user must have an understanding of the registry and how TeaTimer works in order to make informed decisions to allow or deny the detected changes. Additionally, TeaTimer may conflict with other security tools which do a much better job of protecting your computer and even prevent disinfection of malware by those tools.
  • More effective alternatives are Malwarebytes Anti-Malware and SUPERAntiSpyware Free.

4.
New Adobe Reader Installation:
  • Go here and click on the Download button to download the latest version of Adobe Reader.
  • Save this file to your desktop and run it to install the latest version of Adobe Reader.

Things to include in your next reply::
MBAM log
ESET log
How is your computer running now.
A new DDS log
No need for the Attach.txt this time



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#13 skittleys

skittleys
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  • Local time:07:38 AM

Posted 11 June 2010 - 01:28 PM

All the logs are pasted below.

Is it normal for MalwareBytes to suddenly detect something after all these steps we've gone through? The computer had not been hooked up to the internet at all in the past few days, so we're wondering how it got there!

And should I delete everything from the quarantine after the ESET scan?

So far, I've yet to encounter any pop-ups, and the Windows Update site is accessible again.

----------

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4188

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/11/2010 8:01:21 AM
mbam-log-2010-06-11 (08-01-21).txt

Scan type: Quick scan
Objects scanned: 182485
Time elapsed: 36 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ynxigvusachn (Adware.Adrotator) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\ynxigvusachn.exe (Adware.Adrotator) -> Quarantined and deleted successfully.

-------------------------------------------

C:\Documents and Settings\Joan\My Documents\ZZ ARCHIVE--------\ZZ ARCHIVED DATA\ZZ DOWNLOADS\lj1010seriesprnsyswin-en.exe probably a variant of Win32/Genetik trojan deleted - quarantined
C:\lj1010seriesprintsys\hp LaserJet 1010 Series.msi probably a variant of Win32/Genetik trojan deleted - quarantined
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\dmload.sys.vir Win32/Olmarik.ZC trojan cleaned - quarantined
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1\A0002131.sys Win32/Olmarik.ZC trojan cleaned - quarantined
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP2\A0004288.sys Win32/Olmarik.ZC trojan cleaned - quarantined
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP4\A0004752.msi probably a variant of Win32/Genetik trojan deleted - quarantined
C:\WINDOWS\Installer\3f7cb68.msi probably a variant of Win32/Genetik trojan deleted - quarantined
C:\WINDOWS\system32\qdiagdwc.ocx probably a variant of Win32/Genetik trojan cleaned by deleting - quarantined


------------------------------------------


DDS (Ver_10-03-17.01) - NTFSx86
Run by Joan at 10:08:54.53 on Fri 06/11/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1133 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: Microsoft Security Essentials *On-access scanning disabled* (Outdated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\Pmxmiced.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Joan\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20100513075538.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [PMX Daemon] ICO.EXE
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [StatusClient] c:\program files\hewlett-packard\toolbox2.0\apache tomcat 4.0\webapps\toolbox\statusclient\StatusClient.exe /auto
mRun: [TomcatStartup] c:\program files\hewlett-packard\toolbox2.0\hpbpsttp.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.0"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\1.0"
mRun: [LGODDFU] "c:\program files\lg_fwupdate\fwupdate.exe" blrun
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\joan\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\joan\startm~1\programs\startup\palmre~1.lnk - c:\program files\palm\register.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\datavi~1.lnk - c:\program files\common files\dataviz\DvzIncMsgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palm\Hotsync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: microsoft.com\www.update
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} - hxxp://www.pcpitstop.com/internet/pcpConnCheck.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} - hxxps://webnotes.lsuc.on.ca/iNotes6W.cab
DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5CB1506E-1DEA-4E63-89A7-E40E52AEA1FD} - hxxp://fulfillment.puretracks.com/onager.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1198709060187
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A796D216-2DE1-4EA8-BABB-FE6E7C959098} - hxxp://www.hp.com/cpso-support-new/SDD/hpsddObjSigned.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
DPF: {E856B973-45FD-4559-8F82-EAB539144667} - hxxp://pccheckup.dellfix.com/en/10/install/gtdownde.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/Optimize3/pcpitstop2.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: intu-qt2007 - {026BF40D-BA05-467b-9F1F-AD0D7A3F5F11} - c:\program files\quicktax 2007\ic2007pp.dll
Handler: intu-qt2008 - {05E53CE9-66C8-4a9e-A99F-FDB7A8E7B596} - c:\program files\quicktax 2008\ic2008pp.dll
Handler: intu-qt2009 - {03947252-2355-4e9b-B446-8CCC75C43370} - c:\program files\quicktax 2009\ic2009pp.dll
Handler: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - c:\program files\common files\intuit\intu-res.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-4 385880]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-4-21 82952]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 149040]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-12-28 93320]
R2 McMPFSvc;McAfee Personal Firewall;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-4-21 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-4-21 271480]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-4-21 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-4-21 170144]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-4-21 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-4-21 141792]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-4-21 55456]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-12-26 152320]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-12-26 51688]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-4-21 312616]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-4-21 88480]
R3 pmxmouse;PMXMOUSE;c:\windows\system32\drivers\pmxmouse.sys [2007-12-26 18432]
R3 pmxusblf;PMXUSBLF;c:\windows\system32\drivers\pmxusblf.sys [2007-12-26 14336]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-5-28 14896]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-20 135664]
S3 INIDVD;Initio USB DVD Filter Driver;c:\windows\system32\drivers\inidvd.sys [2010-1-13 15896]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-4-21 88480]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-4-21 83496]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-12-26 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-12-26 40552]
S4 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\pcpitstop\PCPitstopScheduleService.exe [2009-5-24 90352]

=============== Created Last 30 ================

2010-06-11 12:08:59 0 d-----w- c:\program files\ESET
2010-06-07 01:54:39 0 ----a-w- c:\documents and settings\joan\defogger_reenable
2010-06-06 23:53:13 0 d-sha-r- C:\cmdcons
2010-06-06 23:49:03 98816 ----a-w- c:\windows\sed.exe
2010-06-06 23:49:03 77312 ----a-w- c:\windows\MBR.exe
2010-06-06 23:49:03 256512 ----a-w- c:\windows\PEV.exe
2010-06-06 23:49:03 161792 ----a-w- c:\windows\SWREG.exe
2010-06-05 21:37:50 0 d-----w- c:\docume~1\joan\applic~1\SUPERAntiSpyware.com
2010-06-05 21:37:50 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-06-05 21:37:42 0 d-----w- c:\program files\SUPERAntiSpyware
2010-06-05 21:35:26 0 d-----w- c:\program files\Secunia
2010-06-05 21:21:16 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-06-05 21:21:16 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-06-03 03:15:18 0 d-----w- c:\program files\CCleaner
2010-06-03 02:25:01 0 d-----w- c:\program files\Trend Micro
2010-06-03 01:10:12 0 d-----w- c:\program files\Microsoft Security Essentials
2010-05-28 20:38:17 0 d-----w- c:\docume~1\joan\applic~1\Malwarebytes
2010-05-28 20:38:00 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-28 20:37:59 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-05-28 20:37:58 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-28 20:37:58 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-28 15:35:49 0 d-----w- c:\docume~1\joan\applic~1\Sky-Banners
2010-05-28 11:04:52 14896 ----a-w- c:\windows\system32\drivers\psi_mf.sys

==================== Find3M ====================

2010-06-09 08:14:03 5888 ----a-w- c:\windows\system32\drivers\dmload.sys
2010-04-29 17:15:34 100254 ----a-w- c:\windows\fonts\AdobeFnt07.lst
2010-04-27 21:16:24 95568 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2010-04-27 21:16:24 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2010-04-27 21:16:24 88480 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2010-04-27 21:16:24 83496 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2010-04-27 21:16:24 82952 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2010-04-27 21:16:24 55456 ----a-w- c:\windows\system32\drivers\cfwids.sys
2010-04-27 21:16:24 51688 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2010-04-27 21:16:24 385880 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2010-04-27 21:16:24 312616 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2010-04-27 21:16:24 152320 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2008-05-12 14:32:11 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008051220080513\index.dat

============= FINISH: 10:11:47.09 ===============


#14 fireman4it

fireman4it

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Posted 11 June 2010 - 05:16 PM

Hello skittleys ,

QUOTE
Is it normal for MalwareBytes to suddenly detect something after all these steps we've gone through? The computer had not been hooked up to the internet at all in the past few days, so we're wondering how it got there!

And should I delete everything from the quarantine after the ESET scan?


We use MalwareBytes to check for leftovers after the main infection is gone. That is why you might see a entry or so when we run it for the first time after the main infection is gone.

Yes, I would delete everything from quarantine file of Eset.


Congratulations! You now appear clean! specool.gif

Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall



    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall


  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.


Recommendations
Below are some recommendations to lower your chances of (re)infection.
  1. Install and maintain an outbound firewall
  2. Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  3. Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  4. Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  5. Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    1. Click the "Start Menu" (or Windows Orb)
    2. Click "All Programs"
    3. Click "Windows Update"
    4. On the left, choose "Change Settings"
    5. Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    6. Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    7. Click "Check for Updates" in the upper left corner.
    8. Follow the instructions to install the latest updates.
    9. Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  6. Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  7. Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing sad.gif.




" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#15 fireman4it

fireman4it

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Posted 13 June 2010 - 08:36 AM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding smile.gif

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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