Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Strange search engine redirect/pop-up virus


  • Please log in to reply
27 replies to this topic

#1 BradRHS08

BradRHS08

  • Members
  • 126 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northwest Arkansas
  • Local time:01:59 AM

Posted 06 June 2010 - 01:29 PM

Hi all

This whole thing began last Friday

I was using Yahoo search engine when one of those fake security things popped up (scanning my computer, telling me every file is infected, etc.). Well, after I had gotten that fixed for me, I began noticing that Yahoo, Google, etc. would redirect me to random sites if I tried to use a search engine to get somewhere. I've also been getting pop-ups from assorted sites as well. Note: this was happening before, but I didn't really give it much thought due to the other thing.
It also causes IE/Firefox to crash on occasion and will sometimes blackout the strip below the address bar that says File, Edit, View, Favorites, etc.
It will also disable my firewall upon my computer booting up, although this corrects itself almost as soon as it happens

I realize this is a common problem, but any help would be much appreciated

Side note: As you might have noticed from my other posts, I am not technically savvy in the slightest, so if you could kindly put things in the simplest terms possible so I can understand them.

Many thanks,
Brad

Edited by boopme, 07 June 2010 - 10:08 PM.


BC AdBot (Login to Remove)

 


#2 BradRHS08

BradRHS08
  • Topic Starter

  • Members
  • 126 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northwest Arkansas
  • Local time:01:59 AM

Posted 06 June 2010 - 01:48 PM

ETA: I should also mention that anytime I scan and remove it with Malwarebytes, it just pops right back up again

Here is the log, if it helps:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4170

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/6/2010 1:47:36 PM
mbam-log-2010-06-06 (13-47-36).txt

Scan type: Quick scan
Objects scanned: 132064
Time elapsed: 25 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\kiaguqhr (Rogue.AntivirusSuite.Gen) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\kiaguqhr (Rogue.AntivirusSuite.Gen) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,313 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:59 AM

Posted 06 June 2010 - 03:39 PM

Hello, need to check thar you are clicking the "Remove Selected" after the scan. A common reason for this in a log..."-> No action taken."


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 BradRHS08

BradRHS08
  • Topic Starter

  • Members
  • 126 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northwest Arkansas
  • Local time:01:59 AM

Posted 06 June 2010 - 03:51 PM

Yes I always click Remove Selected, but they just spawn right back up

I'll restart my computer in Safe Mode and then try ATF (I've tried SAS and it didn't work)

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,313 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:59 AM

Posted 06 June 2010 - 03:56 PM

OK, run these first then do SAS in Normal mode
>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.

^^

If you get an alert that Rkill is "infected", ignore it. The alert is just a fake warning given by the rogue software which tries to terminate programs that try to remove it. If you see such a warning, leave the warning on the screen and then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself so that Rkill can perform its routine.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 BradRHS08

BradRHS08
  • Topic Starter

  • Members
  • 126 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northwest Arkansas
  • Local time:01:59 AM

Posted 06 June 2010 - 05:21 PM

OK, unable to start up in Safe Mode

Should I go ahead and do what you listed above?

#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,313 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:59 AM

Posted 06 June 2010 - 05:29 PM

You can try this or run them in Normal if this fails.


SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 BradRHS08

BradRHS08
  • Topic Starter

  • Members
  • 126 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northwest Arkansas
  • Local time:01:59 AM

Posted 06 June 2010 - 05:34 PM

All right, I'll give them a whirl and get back to you

#9 BradRHS08

BradRHS08
  • Topic Starter

  • Members
  • 126 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northwest Arkansas
  • Local time:01:59 AM

Posted 06 June 2010 - 05:56 PM

Downloaded and executed Rkill, scanning with SAS now

#10 BradRHS08

BradRHS08
  • Topic Starter

  • Members
  • 126 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northwest Arkansas
  • Local time:01:59 AM

Posted 06 June 2010 - 06:54 PM

Scan finished, threats removed, computer rebooted

What next?

#11 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,313 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:59 AM

Posted 06 June 2010 - 07:34 PM

I guess with the info you've provided were done here.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 BradRHS08

BradRHS08
  • Topic Starter

  • Members
  • 126 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northwest Arkansas
  • Local time:01:59 AM

Posted 06 June 2010 - 07:52 PM

Here's a new scan log from MBAM after following your instructions in post #3:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4174

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/6/2010 7:51:46 PM
mbam-log-2010-06-06 (19-51-46).txt

Scan type: Quick scan
Objects scanned: 133303
Time elapsed: 17 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\kiaguqhr (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\kiaguqhr (Rogue.AntivirusSuite.Gen) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#13 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,313 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:59 AM

Posted 06 June 2010 - 08:06 PM

Were there any thing more than cookies found in the SAS scan?

We need to verify with an Online scan also..

ESET

Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\ESET\ESET Online Scanner\log.txt
    folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 BradRHS08

BradRHS08
  • Topic Starter

  • Members
  • 126 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Northwest Arkansas
  • Local time:01:59 AM

Posted 06 June 2010 - 10:37 PM

Hopefully this is the correct log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=60dba57a27902944ac60a3642f31d3cc
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=false
# utc_time=2010-06-07 03:17:54
# local_time=2010-06-06 10:17:54 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1029 16777173 100 91 0 12881445 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=62679
# found=0
# cleaned=0
# scan_time=7053

#15 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,313 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:59 AM

Posted 07 June 2010 - 12:52 PM

Ok we are definately clean here . Do the restore point in Post 11 now. Thanks
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users