Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD


  • Please log in to reply
3 replies to this topic

#1 plb1257

plb1257

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:06:22 AM

Posted 06 June 2010 - 12:35 PM

I saw the last post on this problem and thought I would submit my problem. I have an ACER Aspire 9410 Laptop and keep getting the BSOD. I ran the blue screen view file that you suggested and I got this:

==================================================
Dump File : Mini060610-01.dmp
Crash Time : 6/6/2010 11:47:26 AM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 0x00000008
Parameter 2 : 0x00000006
Parameter 3 : 0x00000001
Parameter 4 : 0x86fe1930
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+141df
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060510-02.dmp
Crash Time : 6/5/2010 8:36:16 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 0x00000008
Parameter 2 : 0x00000006
Parameter 3 : 0x00000001
Parameter 4 : 0x86fc6930
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+141df
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060510-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060510-01.dmp
Crash Time : 6/5/2010 7:48:02 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 0x00000008
Parameter 2 : 0x00000006
Parameter 3 : 0x00000001
Parameter 4 : 0x86fd6930
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+141df
File Description : Default Hub Driver for USB
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

Do you have any questions? I mean suggestions?

Edited by plb1257, 06 June 2010 - 12:38 PM.


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,127 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:05:22 AM

Posted 06 June 2010 - 03:58 PM

Suggested cures start with installing latest SP...I would supplement that with uninstalling (via Device Manager) the USB controllers and then rebooting.

Louis

#3 plb1257

plb1257
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:06:22 AM

Posted 09 June 2010 - 07:47 AM

I am current on all the VISTA updates. I tried uninstalling and reinstalling the USP drivers but it didn't work. However, it doesn't shut down while I'm using it, only after the laptop has been idle for 15-30 minutes. Thanks for your help

#4 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:10:22 AM

Posted 09 June 2010 - 02:24 PM

Have you tried updating the USB/Chipset Drivers for you laptop's motherboard?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users