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Had Koobface - issues still here


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#1 docr16

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Posted 06 June 2010 - 12:31 PM

Wife more than likely recieved koobface virus from facebook. Ran Malwarebytes and removed from safe mode. Still having issues with computer lag - running very slow. I cannot access Microsoft support site - cannot access any antivirus sites nor help forums about viruses/malware.

Ran Fix-It Utlities 10
Ran CA Antivirus can not update.
Ran superantispyware can not update
Ran Malwarebytes anitmalware can not update

Running XP Media Center 2002 - SP3, Pentium 4 3.2, 1 G Ram
Using Belkin Surf Router Connected to Cable Modem.

Belkin Software Lists Wired Laptop in DHCP Client List, Does not List PC in question. Rebooted Modem PC shows up in DHCP Client list still unable to update antivirus software

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#2 boopme

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Posted 06 June 2010 - 01:28 PM

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.
***
Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.


Note: Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating through the program's interface or have already manually downloaded the latest definitions (mbam-rules.exe) shown on this page, is to do the following: Install MBAM on a clean computer, launch the program and update through MBAM's interface. Copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.
  • XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
  • Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware

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