Posted 06 June 2010 - 11:40 AM
Moderators are co-opted from the Membership based on their contributions to the forums and interest in the community. In some cases, technical knowledge is a primary consideration (for Trusted Advisors, for example), in other areas like the Malware Removal team, it is necessary to apply for and complete a course of training before earning a spot on the team. Naturally, in all areas here, friendliness and a desire to help others, as well as the ability to communicate effectively, are important.
Whereof one cannot speak, thereof one should be silent.