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infected with backdoor.tidserv!inf


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3 replies to this topic

#1 helpless1

helpless1

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  • Local time:09:50 PM

Posted 06 June 2010 - 10:11 AM

routine web surfing, so im 60% it was any specific website. some weird had popped up when it happened, a Sun Microsystems logo. i recognized the name, but the logo was different to me. i thought it was updating as i had set 3 am as my update time so i paid no attention to it. all it had on it was the logo and "loading" animation. after a while, Norton reacts and blocks "suspicious advertisement" I'm 70% sure thats what it blocked. shortly afterwards it goes blue screen and shuts down and resets. When it starts back up, it begins to block "backdoor.tidserv!inf" which cannot be removed by Norton. i had checked and according to Norton forums, there are two versions of this. this one being attached to a critical system file so removal was not possible with Norton. i have no idea how to remove this. i followed a link from the Norton forums, and made my way here. i had followed a previous post which had outlined a step by step thing to do since they had the same infection. http://www.bleepingcomputer.com/forums/ind...tidserv!inf. i then went on to go on from step 6. i did run defogger, but in the end i wasn't required to shut down. and now for the rest of the info i got and following the layout in step 9. i hope you gys are able to help as i don't know my way around a computer enough to remove this safely.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Administrator at 4:06:32.79 on Sun 06/06/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1302 [GMT -7:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
C:\Program Files\Phantombility\Phantom CD\pcdservice.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Norton Internet Security\Engine\17.7.0.12\ccSvcHst.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Fujitsu\fjdvrupd\fjdvrupd.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\VM_STI.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = https://edit.client.yahoo.com/membercenter
uWindow Title = Microsoft Internet Explorer
mWindow Title = Microsoft Internet Explorer
uInternet Connection Wizard,ShellNext = hxxp://yahoo.sbc.com/dsl
uInternet Settings,ProxyServer = 219.249.220.229:80
uInternet Settings,ProxyOverride = <local>
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
mWinlogon: Userinit=c:\windows\system32\Userinit.exe
BHO: IE7Pro BHO: {00011268-e188-40df-a514-835fcd78b1bf} - c:\program files\iepro\iepro.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\17.7.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\17.7.0.12\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: Veoh Web Player Video Finder: {0fbb9689-d3d7-4f7a-a2e2-585b10099bfc} - c:\program files\veoh networks\veohwebplayer\VeohIEToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\17.7.0.12\coIEPlg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [IndicatorUtility] c:\program files\fujitsu\fujitsu hotkey utility\IndicatorUty.exe
mRun: [LoadFUJ02E3] c:\program files\fujitsu\fuj02e3\FUJ02E3.exe
mRun: [LoadFujitsuQuickTouch] c:\program files\fujitsu\application panel\QuickTouch.exe
mRun: [LoadBtnHnd] c:\program files\fujitsu\btnhnd\BtnHnd.exe
mRun: [FJUPDNV_Chitose] c:\program files\fujitsu\fjdvrupd\fjdvrupd.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [BigDogPath] c:\windows\VM_STI.EXE Ezonics VGA camera
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SymLnch] c:\docume~1\admini~1\locals~1\temp\LnchStub.exe
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [YBrowser] c:\program files\yahoo!\browser\ybrwicon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
dRunOnce: [<NO NAME>]
mExplorerRun: [<NO NAME>] 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {000002a3-84fe-43f1-b958-f2c3ca804f1a} - {CD275D4E-791A-4993-9D4D-6A071EDD2709} - c:\program files\iepro\iepro.dll
IE: {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - {B119EB0C-C021-46CF-85B0-34A760E0D5FE} - c:\program files\iepro\iepro.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?LinkID=39204
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} - hxxp://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
DPF: {4A116A80-85B6-4299-A018-A717FD7AC66A} - hxxp://m1.cdn.gaiaonline.com/plugins/IDMFlash.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase370.cab
DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} - hxxp://www.arcadetown.com/dinerdash2/DinerDash2.1.0.0.48.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {95D88B35-A521-472B-A182-BB1A98356421} - hxxp://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} - hxxp://download.yahoo.com/dl/installs/ymail/ymmapi.dll
DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - hxxp://www.trendmicro.com/spyware-scan/as4web.cab
DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - hxxp://download.yahoo.com/dl/installs/yab_af.cab
DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} - hxxp://www.ifungames.com/gamefiles/dinerdash3/ddfotg.1.0.0.33.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} - hxxp://download.games.yahoo.com/games/web_games/gamehouse/frenzy/SproutLauncher.cab
DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} - hxxp://nprotect.roseonlinegame.com/nProtect/Netizen/KeyCrypt/npkcx.cab
DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} - hxxp://download.games.yahoo.com/games/web_games/tikgames/cinematycoon/cinematycoon.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://download.games.yahoo.com/games/web_games/popcap/insaniquarium/popcaploader_v6.cab
DPF: {EEC9DBCC-04AD-4A1B-BEA7-C6DAD9515D5A} - hxxp://asp.mathxl.com/books/_Players/EconPlayer.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 89.163.145.86 nprotect.roseonlinegame.com

============= SERVICES / DRIVERS ===============

R0 phmcd;phmcd;c:\windows\system32\drivers\phmcd.sys [2008-4-8 40960]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1107000.00c\symds.sys [2010-5-20 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1107000.00c\symefa.sys [2010-5-20 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\definitions\bashdefs\20100429.001\BHDrvx86.sys [2010-4-29 537136]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1107000.00c\cchpx86.sys [2010-5-20 501888]
R1 SSHDRV85;SSHDRV85;c:\windows\system32\drivers\SSHDRV85.sys [2006-12-28 78848]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1107000.00c\ironx86.sys [2010-5-20 116784]
R2 FlashDrv;FlashDrv;c:\progra~1\fujitsu\flashaid\FlashDrv.sys [2005-9-12 7196]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\17.7.0.12\ccsvchst.exe [2010-5-20 126392]
R2 pcdservice;pcdservice;c:\program files\phantombility\phantom cd\pcdservice.exe [2008-8-29 258048]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-3-4 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-27 102448]
R3 FUJ02E3;Fujitsu FUJ02E3 Device Driver;c:\windows\system32\drivers\fuj02e3.sys [2005-9-12 4864]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\definitions\ipsdefs\20100528.003\IDSXpx86.sys [2010-5-28 331640]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\definitions\virusdefs\20100605.003\NAVENG.SYS [2010-6-5 85552]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\definitions\virusdefs\20100605.003\NAVEX15.SYS [2010-6-5 1347504]
S3 ADVNTDRV;ADVNTDRV;c:\windows\system32\drivers\ADVNTDRV.SYS [1999-11-18 3872]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2009-2-26 13224]
S3 jfdcd;jfdcd;\??\c:\docume~1\admini~1\locals~1\temp\jfdcd.sys --> c:\docume~1\admini~1\locals~1\temp\jfdcd.sys [?]
S4 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-26 189736]

=============== Created Last 30 ================

2010-06-06 11:05:08 0 ----a-w- c:\documents and settings\administrator\defogger_reenable
2010-06-05 22:48:46 0 d-----w- c:\program files\Gravity

==================== Find3M ====================

2010-06-02 06:17:00 28042 ----a-w- c:\docume~1\admini~1\applic~1\wklnhst.dat
2010-04-29 03:25:37 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2010-04-29 03:25:37 7443 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2010-04-29 03:25:37 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-04-29 03:25:37 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2006-05-27 07:50:53 251 -c--a-w- c:\program files\wt3d.ini
2009-04-30 06:28:07 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009042920090430\index.dat

============= FINISH: 4:07:42.56 ===============

Attached Files



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#2 helpless1

helpless1
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  • Local time:09:50 PM

Posted 08 June 2010 - 09:04 AM

i would like to close my case. A friend that deals in tech support was able to administer a cure.
he wont always be around due to travel, so im 150% sure i will be back when the next bug hits.

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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  • Local time:05:50 AM

Posted 09 June 2010 - 01:14 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#4 schrauber

schrauber

    Mr.Mechanic


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Posted 13 June 2010 - 02:25 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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