I have had a few viruses, trojans, malware, spyware and maybe a few other things affecting my computer for the last month. I am not sure if i still have these viruses or not. I have tried getting rid of them, and it seems they are gone until i reboot my system again only to find that i am right back to the "Desktop Recovery" screen. It's even taken over my browser and surprisingly enough, my email address. and i am contantly re directed to another website, windows will just pop open for no reason, And I now have to copy and paste the links into the URL bar because i can't click directly. Also, my computer runs sluggish, is sometimes slow, and sometimes freezes...But, not always...
I can't get rid of whatever it is that has infected my computer completely. I have ran System Restore 4 times, without any success.
I have downloaded almost every protection program out there and nothing helps. I am about to dump the system, if i can figure out how. Or, someone suggested to install and run Combofix. But, when i attempt to download it, I get an error message that states the following...
Windows cannot open this file:
To open this file, Windows needs to know what program created it. Windows can go online to look it up automatically, or you can manually select from a list of programs on your computer.
What do you want to do?
Use the Web service to find the appropriate program
Select the program from a list OK Cancel
I am unsure of what to do at this point. I try to "find the appropriate program". But, it just directs me to Windows file association, and does nothing at that point..
So far i have downloaded and ran all of the following programs....
~PC Doctor....did not help, and even paid for it
~Threatfire....did not help
~Microsoft Security Essentials....Can not help..seems it relies on an IE connection, and something is wrong with IE, it will not connect, and download the updates...Even tried downloading them manually...
~CCleaner......Does not seem to help either
~Windows Defender...did not help
~HitmanPro 3.5- did not help
~GMER- not sure how to even use it?
My Computer information is as follows:
Operating System: Windows XP Home Edition Version 2002, Service Pack 3
Computer Type: IX CIU, Intel/Pentium 4 CPU
I hope someone can help me. I know this is two topics. But, they seem to be one issue bundled together..So, i thank you for your help, in advance!
Edited by kcgirl1313, 05 June 2010 - 11:59 PM.