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Laptop Infected with Fraud.WindowsProtectionSuite and Microsoft.Windows.RedirectedHosts


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8 replies to this topic

#1 Mags13

Mags13

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Posted 05 June 2010 - 06:45 PM

I have already tried using a few different spyware removal tools but have been unsuccessful. As you are most likely already aware when I used ScanSpyware it at first detected the corrupted files and said it deleted them, (I did the scan as an administrator) and so I thought I was done, but just to be sure I checked again with Malware Bytes and it showed the files removed as well. However, just to be sure I used spybot Search & Destroy and it still showed these two infections but is unable to fix them. I also went to the original files that ScanSpyware had located these infections and they were gone. Now I am unable to place exactly where they are sitting as Spybot is unable to show me ans ScanSpyware is not registering them as a threat. Thank you for helping me.

DDS (Ver_10-03-17.01) - NTFSx86
Run by Ursulla at 15:51:10.30 on 05/06/2010
Internet Explorer: 8.0.6001.18882
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.2.1033.18.3000.1976 [GMT -7:00]

AV: Security Master AV *On-access scanning enabled* (Updated) {C46070E7-7E79-459F-9A40-F9DF5DA575D9}
AV: avast! antivirus 4.8.1229 [VPS 100111-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: avast! antivirus 4.8.1229 [VPS 100111-0] *enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Security Master AV *enabled* {F3D60297-99A6-4F9B-9630-814F359344B8}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10d.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Ursulla\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&s=2&o=vp32&d=0110&m=aspire_5735
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&s=2&o=vp32&d=0110&m=aspire_5735
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 2 (0x2)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Hosts: 74.125.45.100 4-open-davinci.com
Hosts: 74.125.45.100 securitysoftwarepayments.com
Hosts: 74.125.45.100 privatesecuredpayments.com
Hosts: 74.125.45.100 secure.privatesecuredpayments.com
Hosts: 74.125.45.100 getantivirusplusnow.com

Note: multiple HOSTS entries found. Please refer to Attach.txt

================= FIREFOX ===================

FF - ProfilePath - c:\users\ursulla\appdata\roaming\mozilla\firefox\profiles\j2idebma.default\
FF - prefs.js: browser.search.selectedEngine - search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2010-1-11 114768]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\playmovie\000.fcl [2008-4-30 61424]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-1-11 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-1-11 53328]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2010-1-11 138680]
R2 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2008-4-30 81504]
R2 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2008-4-30 24576]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-1-11 304464]
R2 NTIPPKernel;NTIPPKernel;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\NTIPPKernel.sys [2008-4-30 122368]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2010-1-11 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2010-1-11 352920]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-1-11 20952]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-20 179712]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]

=============== Created Last 30 ================

2010-06-05 18:27:13 0 ----a-w- c:\users\ursulla\defogger_reenable
2010-06-05 17:09:48 0 d-----w- c:\program files\Trend Micro
2010-06-04 01:32:11 618 ----a-w- c:\windows\RegGenie.ini
2010-06-04 01:25:59 0 d-----w- c:\program files\RegGenie
2010-06-03 20:22:42 0 d-----w- c:\program files\Safer Networking
2010-06-03 17:52:12 767952 ----a-w- c:\windows\BDTSupport.dll.old
2010-06-03 17:07:47 0 d-----w- c:\program files\VS Revo Group
2010-06-03 00:28:35 0 d-----w- c:\program files\AVG
2010-06-02 23:36:05 0 d-----w- c:\programdata\BitDefender
2010-06-02 23:36:05 0 d-----w- c:\program files\BitDefender
2010-06-02 23:35:23 0 d-----w- c:\program files\common files\BitDefender
2010-06-02 22:58:57 0 d-----w- c:\programdata\avg9
2010-06-02 20:15:32 0 d-sh--w- c:\programdata\SMKBFGEAV
2010-06-02 20:15:17 0 d-sh--w- c:\programdata\c2e0354
2010-05-25 00:41:17 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_07_00.Wdf

==================== Find3M ====================

2010-04-29 22:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 22:39:26 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-12 14:38:41 86016 ----a-w- c:\windows\inf\infstrng.dat
2010-01-12 14:38:41 86016 ----a-w- c:\windows\inf\infstor.dat
2010-01-12 14:38:41 665600 ----a-w- c:\windows\inf\drvindex.dat
2010-01-12 14:38:41 51200 ----a-w- c:\windows\inf\infpub.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2010-01-12 02:01:32 245760 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2010-01-11 23:56:09 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 15:51:55.78 ===============

Attached Files



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#2 thewall

thewall

  • Malware Response Team
  • 6,425 posts
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  • Gender:Male
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  • Local time:04:52 PM

Posted 08 June 2010 - 03:23 PM


Hello Mags13 smile.gif Welcome to the BC HijackThis Log and Analysis forum. I will be assisting you in cleaning up your system.


I ask that you refrain from running tools other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.



In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.


Please keep in mind that we have a large backlog of users just like yourself waiting to be helped so try to be as timely as possible in your replies. Since we do this on a part-time voluntary basis we are limited on how many logs we can respond to and keep open due to time restraints. If you have to be away or can't answer for some other reason just let me know. Thank you for your understanding.



After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.





Please download both RKill and ComboFix before running either one. Run Rkill right before you run ComboFix (CF). I will not need any log RKill may produce.



RKill by Grinler
Link #1
Link #2
Link #3
Link #4
  • Download Link #1.
  • Save it to your Desktop.
  • Double click the RKill desktop icon.
    If you are using Vista please right click and run as Admin!
  • A black screen will briefly flash indicating a successful run.
  • If this does not occur please delete that application and download Link #2.
  • Continue process until the tool runs.
  • If the tool does not run from any of the links tell me about it.




Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Instruction can be found HERE
  • Double click on ComboFix.exe & follow the prompts.


When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.





Note: Please post the log in the reply window and do not make it an attachment. Do this with all subsequent replies unless I ask otherwise.







Thanks,



thewall





If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#3 Mags13

Mags13
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Posted 08 June 2010 - 11:04 PM

I did diable the Avast 4.8 antivirus but for some reason it is showing enabled. I even enabled it and disabled it again to make sure. I looked it up in google when I first started getting ready to use the combofix through bleeping computer, but it said 4.8 has no way of being deleted. I tried upgrading to 9.5 as well but it would not let me. I really did try to do everything as I was instructed properly. Ok, now I see I forgot to take windows Defender off again though, sorry, is there anythign I should do now, did I mess it up? Here is what it said. Also, I did enable the immediate email notification but for some reason I did not receive your email, I logged on to this site to see if anyone had replied. The virus has disallowed me to use Google for searching and has made it difficult to get into my email as I use gmail. Thank you very much for your reply. I will keep checking for your next one.


ComboFix 10-06-08.02 - Ursulla 08/06/2010 20:33:59.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.2.1033.18.3000.1888 [GMT -7:00]
Running from: c:\users\Ursulla\Desktop\ComboFix.exe
AV: avast! antivirus 4.8.1229 [VPS 100111-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
SP: avast! antivirus 4.8.1229 [VPS 100111-0] *enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\RegGenie
c:\program files\RegGenie\Backups\40332.7716368634
c:\program files\RegGenie\RegGenie.ini
c:\programdata\c2e0354
c:\programdata\c2e0354\35.mof
c:\programdata\c2e0354\421416.reg
c:\programdata\c2e0354\mcp.ico
c:\programdata\c2e0354\mozcrt19.dll
c:\programdata\c2e0354\SMAV.ico
c:\programdata\c2e0354\SMAVSys\vd952342.bd
c:\programdata\c2e0354\sqlite3.dll
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\ANTIGEN.tmp
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\cb.sys
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\cid.drv
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\CLSV.exe
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\CLSV.tmp
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\delfile.tmp
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\eb.sys
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\exec.tmp
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\fix.exe
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\fix.tmp
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\kernel32.exe
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\ppal.drv
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\ppal.sys
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\sld.dll
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\sld.tmp
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\SM.dll
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\snl2w.tmp
c:\users\Ursulla\AppData\Roaming\Microsoft\Windows\Recent\tjd.dll

.
((((((((((((((((((((((((( Files Created from 2010-05-09 to 2010-06-09 )))))))))))))))))))))))))))))))
.

2010-06-05 17:09 . 2010-06-05 17:09 388096 ----a-r- c:\users\Ursulla\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2010-06-05 17:09 . 2010-06-05 17:09 -------- d-----w- c:\program files\Trend Micro
2010-06-03 20:22 . 2010-06-03 20:22 -------- d-----w- c:\program files\Safer Networking
2010-06-03 18:03 . 2010-06-03 18:03 -------- d-----w- c:\users\Ursulla\AppData\Local\Threat Expert
2010-06-03 17:07 . 2010-06-03 17:07 -------- d-----w- c:\program files\VS Revo Group
2010-06-03 00:28 . 2010-06-03 00:28 -------- d-----w- c:\program files\AVG
2010-06-02 23:44 . 2010-06-03 16:16 -------- d-----w- c:\windows\BDOSCAN8
2010-06-02 23:36 . 2010-06-04 01:45 -------- d-----w- c:\programdata\BitDefender
2010-06-02 23:36 . 2010-06-02 23:36 -------- d-----w- c:\program files\BitDefender
2010-06-02 23:35 . 2010-06-04 01:45 -------- d-----w- c:\program files\Common Files\BitDefender
2010-06-02 22:58 . 2010-06-03 19:57 -------- d-----w- c:\programdata\avg9
2010-06-02 20:15 . 2010-06-02 20:15 -------- d-sh--w- c:\programdata\SMKBFGEAV
2010-05-18 23:49 . 2010-06-04 00:16 439816 ----a-w- c:\users\Ursulla\AppData\Roaming\Real\Update\setup3.10\setup.exe
2010-05-16 21:01 . 2010-05-16 21:01 0 ----a-w- c:\users\Ursulla\AppData\Roaming\FrostWire\.NetworkShare\Incomplete\T-4506256-LimeWireWin4.16.6.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-06-07 21:09 . 2010-01-12 03:10 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2010-06-04 02:02 . 2010-01-11 23:27 101856 ----a-w- c:\users\Ursulla\AppData\Local\GDIPFONTCACHEV1.DAT
2010-06-03 23:12 . 2010-01-12 01:15 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-29 22:37 . 2010-01-12 00:31 -------- d-----w- c:\program files\MyDefrag v4.2.0.Beta
2010-05-29 03:55 . 2010-04-15 00:29 -------- d-----w- c:\users\Ursulla\AppData\Roaming\Skype
2010-05-29 02:28 . 2010-04-15 00:31 -------- d-----w- c:\users\Ursulla\AppData\Roaming\skypePM
2010-05-25 00:41 . 2010-05-25 00:41 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_07_00.Wdf
2010-05-16 22:04 . 2010-01-12 15:28 -------- d-----w- c:\users\Ursulla\AppData\Roaming\FrostWire
2010-05-01 03:07 . 2010-05-01 03:07 652296 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsTemplate\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2010-05-01 03:06 . 2010-05-01 03:06 764168 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2010-04-29 22:39 . 2010-01-12 01:15 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-29 22:39 . 2010-01-12 01:15 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-28 23:21 . 2010-04-28 23:21 -------- d--h--w- c:\programdata\CanonBJ
2010-04-28 23:15 . 2010-04-28 23:15 -------- d-----w- c:\users\Ursulla\AppData\Roaming\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
2010-04-27 23:50 . 2009-06-02 02:44 -------- d-----w- c:\users\Ursulla\AppData\Roaming\Nero
2010-04-27 23:50 . 2010-04-27 23:50 -------- d-----w- c:\programdata\LightScribe
2010-04-23 22:48 . 2010-01-12 15:27 -------- d-----w- c:\program files\FrostWire
2010-04-23 22:48 . 2010-04-23 22:48 -------- d-----w- c:\program files\Ask.com
2010-04-20 02:39 . 2010-04-20 02:39 -------- d-----w- c:\program files\Apperson
2010-04-17 16:44 . 2010-01-12 01:16 -------- d-----w- c:\program files\ScanSpyware v3.8.0.4
2010-04-15 00:31 . 2010-04-15 00:31 56 ---ha-w- c:\windows\system32\ezsidmv.dat
2010-04-15 00:29 . 2010-04-15 00:29 -------- d-----r- c:\program files\Skype
2010-04-15 00:29 . 2010-04-15 00:29 -------- d-----w- c:\program files\Common Files\Skype
2010-04-15 00:29 . 2010-04-15 00:29 -------- d-----w- c:\programdata\Skype
2010-04-14 14:14 . 2010-01-12 03:01 -------- d-----w- c:\users\Ursulla\AppData\Roaming\Yahoo!
2010-04-12 22:07 . 2010-01-12 01:36 -------- d-----w- c:\programdata\NOS
2010-04-04 21:58 . 2010-04-04 21:58 552 ----a-w- c:\users\Ursulla\AppData\Local\d3d8caps.dat
2010-04-04 21:58 . 2010-01-12 02:09 6648 ----a-w- c:\users\Ursulla\AppData\Local\d3d9caps.dat
2010-03-24 18:17 . 2010-03-24 08:04 952768 ----a-w- c:\programdata\Adobe\Reader\9.2\ARM\7267\AdobeARM.exe
2010-03-24 18:17 . 2010-03-24 08:04 70584 ----a-w- c:\programdata\Adobe\Reader\9.2\ARM\7267\AdobeExtractFiles.dll
2010-03-24 18:17 . 2010-03-24 08:04 326056 ----a-w- c:\programdata\Adobe\Reader\9.2\ARM\7267\ReaderUpdater.exe
2010-03-24 18:17 . 2010-03-24 08:04 326056 ----a-w- c:\programdata\Adobe\Reader\9.2\ARM\7267\AcrobatUpdater.exe
2010-01-11 23:56 . 2010-01-11 23:54 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2010-02-04 23:50 1197448 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-02-04 1197448]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-02-04 1197448]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-11-24 81000]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-04-29 1090952]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 2 (0x2)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BDAgent
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BDWizReg
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitDefender Antiphishing Helper
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISTray

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray.exe]
2008-01-21 02:25 125952 ----a-w- c:\windows\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ePower_DMC]
2008-06-11 17:22 409600 ----a-w- c:\program files\Acer\Empowering Technology\ePower\ePower_DMC.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2008-07-16 23:31 170520 ----a-w- c:\windows\System32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2008-07-16 23:31 150040 ----a-w- c:\windows\System32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LManager]
2008-09-10 22:02 809480 ----a-w- c:\progra~1\LAUNCH~1\LManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Malwarebytes Anti-Malware (reboot)]
2010-04-29 22:39 1090952 ----a-w- c:\program files\Malwarebytes' Anti-Malware\mbam.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Malwarebytes' Anti-Malware]
2010-04-29 22:39 437584 ----a-w- c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2008-07-16 23:31 145944 ----a-w- c:\windows\System32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PLFSetI]
2007-10-23 17:56 200704 ----a-w- c:\windows\PLFSetI.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
2008-06-13 21:52 6183456 ----a-w- c:\windows\RtHDVCpl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
2008-04-25 18:08 1049896 ----a-w- c:\program files\Synaptics\SynTP\SynTPEnh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2010-01-12 03:03 198160 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"Messenger (Yahoo!)"="c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"PlayMovie"="c:\program files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
"ArcadeDeluxeAgent"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
"CLMLServer"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"VistaSp2"=hex(cool.gif:53,b8,58,84,93,93,ca,01

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-501297969-328373147-3143557112-1000]
"EnableNotificationsRef"=dword:00000001

R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-01-21 179712]
S1 aswSP;avast! Self Protection; [x]
S2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\Acer Arcade Deluxe\PlayMovie\000.fcl [2008-04-18 61424]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\DRIVERS\aswFsBlk.sys [2009-11-24 20560]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\DRIVERS\aswMonFlt.sys [2009-11-24 53328]
S2 CLHNService;CLHNService;c:\program files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe [2008-01-17 81504]
S2 ETService;Empowering Technology Service;c:\program files\Acer\Empowering Technology\Service\ETService.exe [2008-03-21 24576]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2010-04-29 304464]
S2 NTIPPKernel;NTIPPKernel;c:\program files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\NTIPPKernel.sys [2008-01-17 122368]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-04-29 20952]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder

2010-06-09 c:\windows\Tasks\GlaryInitialize.job
- c:\program files\Glary Utilities\initialize.exe [2010-01-12 06:01]

2010-06-09 c:\windows\Tasks\User_Feed_Synchronization-{A363387C-5CF9-485E-B5B0-F5399CB97373}.job
- c:\windows\system32\msfeedssync.exe [2010-02-10 04:56]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&s=2&o=vp32&d=0110&m=aspire_5735
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: {{898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
FF - ProfilePath - c:\users\Ursulla\AppData\Roaming\Mozilla\Firefox\Profiles\j2idebma.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/
FF - component: c:\program files\Real\RealPlayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-06-08 20:41
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...


c:\windows\TEMP\TMP00000066EC59AFB985D3F9C0 524288 bytes executable

scan completed successfully
hidden files: 1

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{49DE1C67-83F8-4102-99E0-C16DCC7EEC796}]
"ImagePath"="\??\c:\program files\Acer Arcade Deluxe\PlayMovie\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2010-06-08 20:45:33
ComboFix-quarantined-files.txt 2010-06-09 03:45

Pre-Run: 211,892,920,320 bytes free
Post-Run: 211,843,141,632 bytes free

- - End Of File - - 0688A0776AF2DC69D0965F86FFA8B250


#4 thewall

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Posted 09 June 2010 - 07:28 AM

Doesn't look like Avast interfered, so we should be OK there.


Make sure if you use Firefox and you have any windows open they are closed before running ATF Cleaner.

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".







It's important to run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:



Please perform a scan with Kaspersky Online Virus Scanner.
-- Requires free Java Runtime Environment (JRE) to be installed before scanning for malware as ActiveX is no longer being used.
-- This scan will not remove any detected file threats but it will show where they are located so they can be cleaned with other tools.
  • Vista users need to right-click the IE or FF Start Menu or Quick Launch Bar icons and Run As Administrator from the context menu.
  • Read the "Advantages - Requirements and Limitations" then press the ... button.
  • You will be prompted to install an application from Kaspersky. Click the Run button. It will start downloading and installing the scanner and virus definitions.
  • When the downloads have finished, you should see 'Database is updated. Ready to scan'. Click on the ... button.
  • Make sure these boxes are checked. By default, they should be. If not, please check them and click on the ... button afterwards:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
  • Click on My Computer under the Scan section. OK any warnings from your protection programs.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • Once the scan is complete (the 'status' will show complete), click on View Scan Report and any infected objects will be shown.
  • Click on Save Report As... and change the Files of type to Text file (.txt)
  • Name the file KAVScan_ddmmyy (day, month, year) before clicking on the Save button and save it to your Desktop.
  • Copy and paste (Ctrl+C) the saved scan results from that file in your next reply.
-- Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

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Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#5 Mags13

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Posted 10 June 2010 - 06:56 PM

I was able to do the scan properly and this is what it said. Does this mean my computer is no longer infected?


KASPERSKY ONLINE SCANNER 7.0: scan report
Thursday, June 10, 2010
Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 2 (build 6002)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Thursday, June 10, 2010 07:44:50
Records in database: 4247200


Scan settings
scan using the following database extended
Scan archives yes
Scan e-mail databases yes

Scan area My Computer
C:\
E:\

Scan statistics
Objects scanned 110277
Threats found 0
Infected objects found 0
Suspicious objects found 0
Scan duration 02:06:51

No threats found. Scanned area is clean.
Selected area has been scanned.


#6 thewall

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Posted 10 June 2010 - 09:23 PM

The scan looks good. Let's get your Java updated and then let me know how the computer is running in your next reply.



Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 20 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586.exe to install the newest version.
  • If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#7 Mags13

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Posted 13 June 2010 - 07:52 PM

Thank you very very much for uninfecting my computer. It seems to be free of the Fraud.WindowsProtectionSuite and the Microsoft.Windows.RedirectedHosts. Thank you for giving your time and expertise to help people.

Maggie

#8 thewall

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Posted 13 June 2010 - 09:57 PM

You're welcome Maggie. I'm glad to be of help.

We have a couple of things left to do and then I have some suggestions for you.




Uninstall Combofix
  • Press the Windows Key + R on your keyboard.
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    <Notice the space between the "x" and "/".>

  • The following will implement some very important cleanup procedures as well as reset System Restore points.




You can go ahead and delete GMER and DDS now if they are still on your desktop.






Below are some steps to follow in order to dramatically lower the chances of reinfection
You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented
  1. Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
    Go here to check for & install updates to Microsoft applications
    Note: The update process uses activex, so you will need to use internet explorer for it, and allow the activex control that it wants to install
  2. Keep your non-Microsoft applications updated as well
    Microsoft isn't the only company whose products can contain security vulnerabilities, to check for other vulnerable programs running on your PC that are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month
  3. Make Internet Explorer more secure
    Click Start > Run
    Type Inetcpl.cpl & click OK
    Click on the Security tab
    Click Reset all zones to default level
    Make sure the Internet Zone is selected & Click Custom level
    In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  4. Install SpywareBlaster & make sure to update it regularly
    SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster from here
  5. Finally, this is very important. It is absolutely essential to keep all of your security programs up to date




If you have any other questions or issues feel free to ask as I will be checking back on this topic.



Other than that if there is nothing else I can do for you then I wish you good luck in the future and thank you for using our forum. smile.gif


thewall
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#9 thewall

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Posted 15 June 2010 - 09:34 PM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
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Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you




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