I just got hit with teh "Antivirus Soft" program (malware, ransomware). I found this forum, and used the guide here:http://www.bleepingcomputer.com/virus-remo...-antivirus-soft
It looks like I am now free of it. Thank you very much for the guide Grinler!!
I have a couple questions though.
As per the guide - I ran RKILL and also ran Mbam-setup (which installed Malwarebytes Anti Malware)
I had installed a new version of Norton on my laptop (which was without protection for a bit), and noticed that Norton eliminated the RKILL thing. Deleted it right off my desktop. It did this even when I stopped AV protection in the program.
Is this normal?
2. Also, am I safe to assume that Norton will NOT see or remove an infection of this type - "Antivirus Soft" malware?
Since I got infected - and the Norton boot CD scan couldnt find it - so should I be running Malwarebytes Anti Malware program along WITH Norton?
3. I noticed after I fixed the Antivirus Soft infection - and completed the install of the new Norton - Windows blocked the startup program for Malwarebytes. I am not sure why. Is it cause of Norton, something in windows?
Thank you in advance of any info you may have.