I am trying to help out a friend whose keyboard stops working as soon as Windows starts to load. She has a Desktop PC running Windows XP (not sure what SPs are installed, as I cannot get logged in). She is using a USB keyboard (no PS2 ports on the unit) which works in the BIOS, but as soon as Windows starts to load, none of the keys work. I have verified that the keyboard is working on another PC.
I had intended to use the on-screen keyboard to investigate the problem further, once Windows had loaded, but her account has a password and I cannot get past this screen without a keyboard!. Is it possible to by-pass the log in screen? Also any ideas about sorting out the keyboard problem if I can get into her account.
Thanks for any help you can give me.