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Errors when trying to run or open program/.exe files


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#1 alchemy10

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Posted 05 June 2010 - 02:17 PM

I probably posted too many problems last time and this kind of got lost in the middle of everything - sorry. What I need to try and accomplish is opening .exe files so that I can do updates and take care of other problems.

I just bought Kaspersky internet security 2010, and it says the database is obsolete. I cannot update it. If I try to update something like Malwarebytes or Spybot, it won't let me. If I download the updates as a separate file and try to update manually, I cannot, because any program file that I try to run comes up with an error that typically says...

"NSIS ERROR: The installer you are trying to use is corrupted or incomplete. This could be the result of a damaged disk, a failed download or virus"

This is actually happening on two computers in my house hold. One is running Windows XP Professional, the other is running Vista. I would like to just get the XP up to par and maybe I can take care of Vista later.

I believe this may be some sort of a virus, because I have DSL running direct into the Vista computer, and the XP Professional is a laptop using wireless. It seems strange that both computers have the same symptoms, so maybe my network was hijacked.

I know you guys are busy and I appreciate all of the work you do here, so I won't be pushy :thumbsup:

p.s. I am having trouble on both computers with firefox displaying webpages, and it give content encoding error, and I am under the impression that this is happening to other people, but I'm not worried about that. I can fix that probably later.

2 problems: can't open .exe files and run them, firefox displaying everything all screwed up. Just want to fix .exe program problem, but thought I would mention the other issue in case it was revealing of something.

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#2 boopme

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Posted 05 June 2010 - 10:37 PM

Hi try this.. (You may also need to try from (Safe Mode).
>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 alchemy10

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Posted 06 June 2010 - 09:58 AM

Hi there - thanks for your help.

FixExe.reg was successful in the merge, however I got a windows error from Rkill. It is the old "Rkill has encountered a problem and needs to close" SEND/DON'T SEND to notify to tell Microsoft about the problem.

Perhaps there are still traces of malware protection on my computer interfering?

I uninstalled Spybot, Super Anti Spyware, and Malwarebytes the other day using the control panel >> add/remove programs.

I uninstalled AVG using their removal tool just to give you an idea.

#4 boopme

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Posted 06 June 2010 - 01:14 PM

I think the best and safest plan now is to go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 alchemy10

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Posted 06 June 2010 - 04:57 PM

Shoot, I get the windows message warning when I try to run DSS. "DSS has encountered a problem and needs to close". In the thread you send me to, it mentioned disabling script blocking software.

Not sure if that's the problem, and if so how to do it/what constitutes as script blocking software. I temporarily paused Kaspersky protection and I still got the same message when running it.

#6 boopme

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Posted 06 June 2010 - 05:20 PM

Probably wants you to disable your antivirus.
Or try OTL in lieu of DDS.


  • 1. Please download OTL from one of the following mirrors:
  • This is THE Mirror
    2. Save it to your desktop.
    3. Double click on the Posted Image icon on your desktop.
    4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT

    5. Push the Quick Scan button.
    6. Two reports will open, copy and paste them in a reply here:
  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 alchemy10

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Posted 06 June 2010 - 06:58 PM

The exact same thing is happening. crap, this probably isn't good. I get that error again. what in the world could be so deadly?

#8 boopme

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Posted 06 June 2010 - 07:42 PM

What operating system is this.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 alchemy10

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Posted 06 June 2010 - 09:01 PM

Windows XP Professional (SP3)

Edited by alchemy10, 06 June 2010 - 09:01 PM.


#10 boopme

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Posted 06 June 2010 - 09:20 PM

I may have found something.
How to Fix a NSIS Error
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 alchemy10

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Posted 07 June 2010 - 11:04 AM

I tried it with the windows intaller file to try and reinstall the installer, a Kaspersky update, and the latest flash (because that's gone too). I had my hopes pretty high, but it still says the installer is corrupted or that it had trouble decompressing data. I don't have a copy of windows pro XP, but do you think maybe I should just try and track one down and reinstall windows?

#12 boopme

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Posted 07 June 2010 - 01:47 PM

That would be handy as we have some corrupt files it appaers.. You may be able to run SFC and see if it fixes it before a reinstall.

SFC

Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista users..The command needs to be run from an elevated Command Prompt.
Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the XP CD when asked.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 alchemy10

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Posted 07 June 2010 - 05:22 PM

I don't have a installation disk for either computer (my only complaint with microsoft).

I will have to borrow one to do this, but I'm thinking that I will just go ahead and try to use the repair function of the disk, or do a complete reinstall. I don't want to take up too much of your time, and I don't mind spending a weekend doing this if necessary.

Two questions real quick. One, technically if I do a complete reinstall, that should erase any previous data of malware or things that go bump in the night, don't you think? It should be a fresh start.

Two, I do have an older copy of Windows XP home version. The pro XP computer I keep mentioning is a VAIO. Could I install the home version instead do you think?

sorry - not trying to put you on the spot with odd questions.

#14 boopme

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Posted 07 June 2010 - 07:50 PM

Not an unwise decision to make. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore removes everything and is the safest action.

Yes you can install the Home version. make sure you have the registration key on the disk.

Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.

If your CD/DVD drive is unusable, another word of caution if you are considering backing up to an external usb hard drive as your only alternative. External drives are more susceptible to infection and can become compromised in the process of backing up data. I'm not saying you should not try using such devices but I want to make you aware of all your options and associated risks so you can make an informed decision if its worth that risk.Again, do not back up any files with the following file extensions: exe, .scr, .ini, .htm, .html, .php, .asp, .xml, .zip, .rar, .cab as they may be infected.

If you're not sure how to reformat or need help with reformatting, please review:These links include step-by-step instructions with screenshots:Vista users can refer to these instructions:Don't forget you will have to go to Microsoft Update and apply all Windows security patches after reformatting.

Note: If you're using an IBM, Sony, HP, Compaq or Dell machine, you may not have an original XP CD Disk. By policy Microsoft no longer allows OEM manufactures to include the original Windows XP CD-ROM on computers sold with Windows preinstalled. Instead, most computers manufactured and sold by OEM vendors come with a vendor-specific Recovery Disk or Recovery Partition for performing a clean "factory restore" that will reformat your hard drive, remove all data and restore the computer to the state it was in when you first purchased it. See Technology Advisory Recovery Media. If the recovery partition has become infected, you will need to contact the manufacturer, explain what happened and ask them to send full recovery disks to use instead..

If you need additional assistance with reformatting or partitioning, you can start a new topic in the Operating Systems Subforums forum.

Edited by boopme, 07 June 2010 - 07:55 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 alchemy10

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Posted 07 June 2010 - 10:27 PM

Thanks so much for your time, patience and counsel. I hope I didn't waste your time. Thanks for those links to - I think they will help me get through the process very easily, and I learned a lot from you. Especially didn't know about things hiding in .exe and .html files and so forth. Thanks for that tip!!




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