Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows XP will only boot in debugging mode after Antimalware Doctor removal


  • Please log in to reply
11 replies to this topic

#1 DJI77

DJI77

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 05 June 2010 - 03:47 AM

My Laptop was recently infected with Antimalware Doctor. I ran an Ad-Aware Free scan and it seemed to remove it but since then I have developed some other problems. I can only boot in debugging mode, safe mode won't boot and everything else hangs at the blue welcome screen. When I boot in debugging mode I get a Rundll Error loading ebhusauw.dll the specified module could not be found and when I open Internet explorer and perform a google search, while viewing search results, random pages will open in a separate window on their own.

I have installed RegCure and ran it several times and repaired any problems it has found. It now comes up clean after scans. I also installed Malwarebytes' and scanned several times with it. I came up with several infections on the first scan and supposedly repaired them. It now comes up clean too. I have been using AVG Free and have ran a couple full system scans with it and they come out clean as well. The last thing I tried is Kaspersky Virus Removal Tool and it found Backdoor.Win32.Sinowal.gcu right away and nothing else. Please note that all of this was performed in debugging mode.

I have restored Internet Explorer to default settings to try and cure the random page opening but it still does it. I'm not sure what to do next or if anything I have done has helped at all. Some new direction would be greatly appreciated.

Thanks,

DJI77

Edited by DJI77, 05 June 2010 - 01:24 PM.


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,564 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:01 PM

Posted 05 June 2010 - 06:42 AM

Reference: BC Guide, Removal of Antimalware Doctor.

I will move your thread to a more appropriate forum for malware issues...from this point on, please take all instructions/suggestions from authorized BC Staff.

Louis

#3 DJI77

DJI77
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 05 June 2010 - 08:20 AM

Reference: BC Guide, Removal of Antimalware Doctor.

I will move your thread to a more appropriate forum for malware issues...from this point on, please take all instructions/suggestions from authorized BC Staff.

Louis

OK Thank you! I ran SUPERAntiSpyware last night before I went to bed and it found 48 infections. After quarantine my laptop rebooted for the first time in normal mode and not debugging mode! The rundll error still came up and IE still opened a random page when I did a google search. I won't touch anything else until I receive further direction.

DJI77


#4 DJI77

DJI77
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 09 June 2010 - 02:22 PM

Bump

DJI77


#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,573 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:01 PM

Posted 09 June 2010 - 04:11 PM

Hello can you post that SAS scan log?

Now run TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.46) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 DJI77

DJI77
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 10 June 2010 - 12:46 PM

Hello can you post that SAS scan log?

</P> <P>SUPERAntiSpyware Scan Log<BR><A href="http://www.superantispyware.com/">http://www.superantispyware.com</A></P> <P>Generated 06/07/2010 at 11:14 PM</P> <P>Application Version : 4.38.1004</P> <P>Core Rules Database Version : 5035<BR>Trace Rules Database Version: 2847</P> <P>Scan type	   : Complete Scan<BR>Total Scan Time : 01:24:54</P> <P>Memory items scanned	  : 606<BR>Memory threats detected   : 0<BR>Registry items scanned	: 8002<BR>Registry threats detected : 0<BR>File items scanned		: 24544<BR>File threats detected	 : 49</P> <P>Adware.Tracking Cookie<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@ads2.phonearena[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@atdmt[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@serving-sys[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@kontera[3].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@apmebf[3].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@collective-media[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@chitika[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@avgtechnologies.112.2o7[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@ads.howardforums[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@content.yieldmanager[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@revsci[3].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@counter.surfcounters[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@casalemedia[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@wsclick.infospace[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@doubleclick[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@media6degrees[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@fastclick[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@bs.serving-sys[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@ad.yieldmanager[3].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@dmtracker[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@content.yieldmanager[4].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@realmedia[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@adserver.adtechus[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@mediaplex[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@www.qsstats[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@smartadserver[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@www.qsstats[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@xiti[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@adcentriconline[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@ext-us.bestofmedia[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@doubleclick[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@interclick[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@microsoftwindows.112.2o7[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@tacoda[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@collective-media[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@revsci[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@tribalfusion[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@at.atwola[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@apmebf[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@advertising[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@kontera[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@content.yieldmanager[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@ad.yieldmanager[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@fastclick[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@adserver.adtechus[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@atdmt[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@msnportal.112.2o7[1].txt</P> <P>Trojan.Agent/Gen-Koobface[Bonkers]<BR> C:\PROGRAM FILES\SONIC\RECORDNOW!\UNINSTALLRDC.EXE</P> <P>Trojan.Agent/Gen-Nullo[Short]<BR> C:\SYSTEM VOLUME INFORMATION\_RESTORE{CE524E04-4D09-40D9-9099-5A3F61E40189}\RP415\A0070681.DLL</P> <P>
Last Scan
</P> <P>SUPERAntiSpyware Scan Log<BR><A href="http://www.superantispyware.com/">http://www.superantispyware.com</A></P> <P>Generated 06/05/2010 at 04:09 AM</P> <P>Application Version : 4.38.1004</P> <P>Core Rules Database Version : 5035<BR>Trace Rules Database Version: 2847</P> <P>Scan type	   : Quick Scan<BR>Total Scan Time : 00:58:38</P> <P>Memory items scanned	  : 666<BR>Memory threats detected   : 0<BR>Registry items scanned	: 612<BR>Registry threats detected : 11<BR>File items scanned		: 9708<BR>File threats detected	 : 37</P> <P>Adware.Tracking Cookie<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@mediaplex[3].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@adcentriconline[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@atdmt[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@serving-sys[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@kontera[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@apmebf[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@collective-media[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@chitika[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@smartadserver[3].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@tacoda[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@content.yieldmanager[3].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@ads.bleepingcomputer[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@revsci[3].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@advertising[3].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@counter.surfcounters[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@advertise[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@casalemedia[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@doubleclick[3].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@at.atwola[3].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@yadro[1].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@bs.serving-sys[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@xiti[2].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@ad.yieldmanager[3].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@content.yieldmanager[4].txt<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Cookies\valued_customer@adserver.adtechus[2].txt<BR> C:\Documents and Settings\NetworkService\Cookies\system@vitamine.networldmedia[3].txt<BR> C:\Documents and Settings\NetworkService\Cookies\system@ads.pubmatic[1].txt<BR> C:\Documents and Settings\NetworkService\Cookies\system@advertise[1].txt</P> <P>Adware.HBHelper<BR> HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}<BR> HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\InprocServer32<BR> HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\InprocServer32#ThreadingModel<BR> HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\ProgID<BR> HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\TypeLib<BR> HKCR\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}\VersionIndependentProgID</P> <P>Browser Hijacker.Deskbar<BR> HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}<BR> HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\ProxyStubClsid<BR> HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\ProxyStubClsid32<BR> HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\TypeLib<BR> HKCR\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}\TypeLib#Version</P> <P>Adware.Flash Tracking Cookie<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\T6WPL5DR\CONVOAD.TECHNORATIMEDIA.COM<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\T6WPL5DR\IA.MEDIA-IMDB.COM<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\T6WPL5DR\MEDIA.TATTOMEDIA.COM<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\T6WPL5DR\MEDIA1.BREAK.COM<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\T6WPL5DR\VITAMINE.NETWORLDMEDIA.NET<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\T6WPL5DR\INTERCLICK.COM<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\T6WPL5DR\UDN.SPECIFICCLICK.NET<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\T6WPL5DR\CONTENT.YIELDMANAGER.EDGESUITE.NET<BR> C:\Documents and Settings\Valued Customer.TOSHIBA-USER\Application Data\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\T6WPL5DR\ODDCAST.COM</P> <P>
First Scan

DJI77


#7 DJI77

DJI77
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 10 June 2010 - 01:05 PM

[*]Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

P> <P>Malwarebytes' Anti-Malware 1.46<BR><A href="http://www.malwarebytes.org/">www.malwarebytes.org</A></P> <P>Database version: 4186</P> <P>Windows 5.1.2600 Service Pack 3<BR>Internet Explorer 8.0.6001.18702</P> <P>6/10/2010 11:57:25 AM<BR>mbam-log-2010-06-10 (11-57-25).txt</P> <P>Scan type: Quick scan<BR>Objects scanned: 139354<BR>Time elapsed: 8 minute(s), 6 second(s)</P> <P>Memory Processes Infected: 0<BR>Memory Modules Infected: 0<BR>Registry Keys Infected: 0<BR>Registry Values Infected: 0<BR>Registry Data Items Infected: 0<BR>Folders Infected: 0<BR>Files Infected: 0</P> <P>Memory Processes Infected:<BR>(No malicious items detected)</P> <P>Memory Modules Infected:<BR>(No malicious items detected)</P> <P>Registry Keys Infected:<BR>(No malicious items detected)</P> <P>Registry Values Infected:<BR>(No malicious items detected)</P> <P>Registry Data Items Infected:<BR>(No malicious items detected)</P> <P>Folders Infected:<BR>(No malicious items detected)</P> <P>Files Infected:<BR>(No malicious items detected)</P> <P>

Seems to be clean now. Do you think SAS got it all? Should I delete all my old restore files and make a new restore point?
DJI77

Edited by boopme, 10 June 2010 - 02:06 PM.


#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,573 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:01 PM

Posted 10 June 2010 - 02:07 PM

looks good. is the Runddll gone? then we can clean up.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 DJI77

DJI77
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 11 June 2010 - 10:02 AM

looks good. is the Runddll gone? then we can clean up.

Yes the Rundll is gone, I forgot to mention I found the ebhusauw.dll string in the registry and deleted it.
Thanks,
DJI77


#10 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,573 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:01 PM

Posted 11 June 2010 - 10:54 AM

Very Cool!!!
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 DJI77

DJI77
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:02:01 PM

Posted 14 June 2010 - 02:43 AM

All Done,
Thanks very much for your help!
DJI77


#12 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,573 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:03:01 PM

Posted 14 June 2010 - 10:13 AM

You're welcome from all of us here at BC. We are glad to have helped.
Please take a few minutes to read our quietman7's excellent Tips to protect yourself against malware and reduce the potential for re-infection:,in post 17. :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users