Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Google Search Redirect Virus


  • Please log in to reply
46 replies to this topic

#1 tkmusic

tkmusic

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:01:03 AM

Posted 04 June 2010 - 08:56 PM

Hello,

My PC has a virus that redirects my Google searches to the wrong websites. I have tried 5 different anti-virus/malware/spyware programs to remove the issue, and obviously nothing has worked.

Please help with any suggestions.

Thanks,
TK

Edited by Orange Blossom, 05 June 2010 - 12:08 AM.
Move to AII as no logs posted and prep. guide not followed. ~ OB


BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:03 PM

Posted 07 June 2010 - 03:15 AM

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 tkmusic

tkmusic
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:01:03 AM

Posted 07 June 2010 - 12:07 PM

Thanks for the help, here is the post per your request...

TK

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-06-07 12:03:30
Windows 5.1.2600 Service Pack 3
Running: ch3hr029.exe; Driver: C:\DOCUME~1\Tristan\LOCALS~1\Temp\kwlirkow.sys


---- System - GMER 1.0.15 ----

SSDT \??\C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xA9C42670]
SSDT \??\C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xA9C42720]
SSDT \??\C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xA9C427C0]
SSDT \??\C:\Program Files\AVG\AVG9\Identity Protection\Agent\Driver\Platform_XP\AVGIDSShim.sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xA9C42860]

---- Kernel code sections - GMER 1.0.15 ----

init C:\WINDOWS\system32\drivers\tifm21.sys entry point in "init" section [0xF75FADBF]

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\Explorer.EXE[1132] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00B7000A
.text C:\WINDOWS\Explorer.EXE[1132] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00BD000A
.text C:\WINDOWS\Explorer.EXE[1132] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00B6000C
.text C:\WINDOWS\System32\svchost.exe[1268] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 0092000A
.text C:\WINDOWS\System32\svchost.exe[1268] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 0093000A
.text C:\WINDOWS\System32\svchost.exe[1268] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 0091000C
.text C:\WINDOWS\System32\svchost.exe[1268] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 00DD000A
.text C:\WINDOWS\system32\wuauclt.exe[3092] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 0092000A
.text C:\WINDOWS\system32\wuauclt.exe[3092] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 0093000A
.text C:\WINDOWS\system32\wuauclt.exe[3092] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 0091000C

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

---- EOF - GMER 1.0.15 ----

#4 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:03 PM

Posted 07 June 2010 - 04:01 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 tkmusic

tkmusic
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:01:03 AM

Posted 07 June 2010 - 04:21 PM

No infections found...

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4176

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/7/2010 4:19:48 PM
mbam-log-2010-06-07 (16-19-48).txt

Scan type: Quick scan
Objects scanned: 128063
Time elapsed: 9 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:03 PM

Posted 07 June 2010 - 05:43 PM

What internet browser do you use?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 tkmusic

tkmusic
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:01:03 AM

Posted 07 June 2010 - 05:45 PM

internet explorer 8

#8 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:03 PM

Posted 07 June 2010 - 05:52 PM

Please download HostsXpert 4.3
  • Extract (unzip) HostsXpert.zip to a permanent folder on your hard drive such as C:\HostsXpert
  • Double-click HostsXpert.exe to run the program.
  • Click "Restore MS Hosts File".
  • Click OK at the confirmation box.
  • Click "Make ReadOnly?".
  • Click the X to exit the program.
-- Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.

Also, if you use a router try resetting it.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 tkmusic

tkmusic
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:01:03 AM

Posted 07 June 2010 - 05:58 PM

I get the following error message after I click the "OK" at the confirmation box:

ERROR: Cannont create file C:\WINDOWS\system32\DRIVERS\ETC\hosts

Also, router is reset.

#10 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:03 PM

Posted 07 June 2010 - 06:05 PM

Turn off any real-time protection (such as your anti-virus and applications like Spybot) and try again.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 tkmusic

tkmusic
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:01:03 AM

Posted 07 June 2010 - 07:07 PM

I am having difficulty turning of the resident shield for avg 9.0, as it is my real-time virus protection. It is the only thing running. I don't have the option to turn it off (for some unknown reason) so instead I tried to uninstall it. However, it continues to give me errors and warnings and won't properly uninstall.

#12 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:03 PM

Posted 07 June 2010 - 07:09 PM

Try running this and see if it finds anything:

http://www.bleepingcomputer.com/virus-remo...sing-tdsskiller
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 Demand209

Demand209

  • Members
  • 75 posts
  • OFFLINE
  •  
  • Local time:10:03 PM

Posted 07 June 2010 - 07:10 PM

THIS Happens to me too! It redirects to adwords.onlinesecuregroup.com/r.php?r= and some random numbers and letters.

I use Firefox help please.

#14 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:03 PM

Posted 07 June 2010 - 07:12 PM

Demand209,

Please start your own topic as it makes things too difficult trying to deal with more than one person in a single topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 tkmusic

tkmusic
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:01:03 AM

Posted 07 June 2010 - 07:25 PM

It found one hidden item and asked me to reboot to finish removing it...so I did...and I just ran it again to find nothing.

However, I still get the ERROR message posted earlier when I run the HostsXpert.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users