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#1 Bsterling

Bsterling

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  • 4 posts
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  • Local time:06:34 AM

Posted 04 June 2010 - 06:21 PM

Recently, whenever I try to click on a link in Google, it'll redirect me to another site, and eventually to a site that is malware or virus infected. My computer's symptoms are very similar to those in this topic

I'm using Windows XP and Firefox, and I had to remove the "Antispyware Soft" Malware a few days ago (which is when the links being directed started).

I have these Anti-Virus/Malware/Ad-Ware Programs currently installed:
Avira AntiVir
Lavasoft Ad-Aware
Registry Mechanic
Malwarebytes' Anti-Malware

I'll be more than happy to provide any more information you need upon request.

Here are my logs:
DDS.txt:


DDS (Ver_10-03-17.01) - NTFSx86
Run by RON BEUERLEIN at 15:37:43.39 on Fri 06/04/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1278.550 [GMT -5:00]

AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {C19476D9-52BC-4E93-8AF3-CCF59F7AE8FE}
AV: AntiVir PersonalEdition Classic Virus Protection *On-access scanning enabled* (Outdated) {00000000-0000-0000-0000-000000000000}
AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning enabled* (Outdated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: AntiVir PersonalEdition Classic Virus Protection *On-access scanning enabled* (Outdated) {804E5358-FFA4-00DA-0D24-347CA8A3377C}
AV: AntiVir PersonalEdition Classic Virus Protection *On-access scanning disabled* (Outdated) {804E5358-FFA4-00C8-0D24-347CA8A3377C}
AV: AntiVir PersonalEdition Classic Virus Protection *On-access scanning enabled* (Outdated) {804E5358-FFA4-00EB-0D24-347CA8A3377C}
AV: AntiVir PersonalEdition Classic Virus Protection *On-access scanning enabled* (Outdated) {804E5358-FFA4-00FC-0D24-347CA8A3377C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Avira\AntiVir Desktop\avmailc.exe
C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\PROGRA~1\MICROI~1\INTERN~1\KEMailKb.EXE
C:\PROGRA~1\MICROI~1\INTERN~1\KPDrv4XP.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Lexmark 4200 Series\lxbmbmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Alltel\QuickLink Mobile\QuickLink Mobile.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Documents and Settings\RON BEUERLEIN\Desktop\Temporary\dds.scr

============== Pseudo HJT Report ===============

mWindow Title = Joi Internet
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SkyTxtObj Class: {f767ac20-eb7c-4e9a-a38b-606d41366889} - c:\windows\skytxt.dll
TB: {34A44FCF-50E3-63A5-A8DA-7835752B9571} - No File
TB: {F5735C15-1FB2-41FE-BA12-242757E69DDE} - No File
TB: {A8FB8EB3-183B-4598-924D-86F0E5E37085} - No File
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {DF4E7A0C-E233-4906-B4C1-A404356541FF} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Microsoft Restore] scrgrd.exe
uRun: [Microszoft Update Mach1nezs] svchst.exe
uRun: [*windows update] wuacrlt.exe
uRun: [Sygate Personal Firewall] Sygate.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [Microsoft Restore] scrgrd.exe
mRun: [Microszoft Update Mach1nezs] svchst.exe
mRun: [*windows update] wuacrlt.exe
mRun: [Sygate Personal Firewall] Sygate.exe
mRun: [winusb.dll] winguard.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [KEMailKb] c:\progra~1\microi~1\intern~1\KEMailKb.EXE
mRun: [KPDrv4XP] c:\progra~1\microi~1\intern~1\KPDrv4XP.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [Lexmark 4200 Series] "c:\program files\lexmark 4200 series\lxbmbmgr.exe"
mRun: [FaxCenterServer4_in_1] "c:\program files\lexmark 4200 series\fax\fm3032.exe" /s
mRun: []
mRunServices: [Microsoft Restore] scrgrd.exe
mRunServices: [Microszoft Update Mach1nezs] svchst.exe
mRunServices: [*windows update] wuacrlt.exe
mRunServices: [Sygate Personal Firewall] Sygate.exe
mRunServices: [winusb.dll] winguard.exe
dRun: [Microszoft Update Mach1nezs] svchst.exe
dRun: [Microsoft Restore] scrgrd.exe
dRun: [MS Remote Procedure Call] msrpc32.exe
dRun: [*windows update] wuacrlt.exe
dRun: [Sygate Personal Firewall] Sygate.exe
dRun: [Microsoft Java Virtual Machine] MsConfiG.exe
dRun: [winusb.dll] winguard.exe
dRunOnce: [Microsoft Java Virtual Machine] MsConfiG.exe
dRunOnce: [winusb.dll] winguard.exe
uExplorerRun: [*windows update] wuacrlt.exe
mExplorerRun: [*windows update] wuacrlt.exe
dExplorerRun: [*windows update] wuacrlt.exe
StartupFolder: c:\documents and settings\ron beuerlein\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
IE: Download all by Net Transport - c:\program files\xi\nettransport 2\NTAddList.html
IE: Download by Net Transport - c:\program files\xi\nettransport 2\NTAddLink.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {34A44FCF-50E3-63A5-A8DA-7835752B9571} - {34A44FCF-50E3-63A5-A8DA-7835752B9571}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
LSP: c:\program files\avira\antivir desktop\avsda.dll
Trusted Zone: imageservr.com\locator.cdn
Trusted Zone: imagesrvr.com\locator1.cdn
Trusted Zone: quizonline.com\www
Trusted Zone: sysprotect.com\scanner
Trusted Zone: systemdoctor.com
Trusted Zone: winantivirus.com\www
Trusted Zone: winantiviruspro.com\www
Trusted Zone: winsoftware.com\download.cdn
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {483EB14D-AF1C-4951-81B0-4E2B41829FF6} - hxxps://www.qwizonline.com/cabs/QOLCheck.ocx
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-150-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {A3628F06-8E09-4C6F-BAF2-BECDCC84FD2C} = 66.82.4.8,66.82.4.12
TCP: {D952E0B2-ECEA-4135-8DB2-925019006F94} = 75.116.127.154 75.116.63.154
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\ronbeu~1\applic~1\mozilla\firefox\profiles\55rcaqcs.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=101664&gct=&gc=1&q=
FF - plugin: c:\program files\mozilla firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMXENG.DLL
FF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-3-20 64288]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-3-20 11608]
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2010-3-20 95024]
R2 AntiVirMailService;Avira AntiVir MailGuard;c:\program files\avira\antivir desktop\avmailc.exe [2010-3-20 337064]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-3-20 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-3-20 267432]
R2 AntiVirWebService;Avira AntiVir WebGuard;c:\program files\avira\antivir desktop\avwebgrd.exe [2010-3-20 405672]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-1-13 60936]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-5 1314704]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2010-3-20 632792]
S2 ZESOFT;ZESOFT;c:\windows\zeta.exe --> c:\windows\zeta.exe [?]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;\??\c:\windows\system32\drivers\nsdriver.sys --> c:\windows\system32\drivers\NSDriver.sys [?]
S3 ADM851X;ADM851X USB To Fast Ethernet Adapter;c:\windows\system32\drivers\ADM851X.SYS [2008-10-9 27135]
S3 BRGSp50;BRGSp50 NDIS Protocol Driver;c:\windows\system32\drivers\BRGSp50.sys [2006-11-25 20608]
S3 krdpdre;krdpdre;\??\c:\docume~1\ronbeu~1\locals~1\temp\krdpdre.sys --> c:\docume~1\ronbeu~1\locals~1\temp\krdpdre.sys [?]

=============== Created Last 30 ================

2010-06-04 20:25:42 176 ----a-w- c:\documents and settings\ron beuerlein\defogger_reenable
2010-06-03 16:51:15 23400 ----a-w- c:\documents and settings\ron beuerlein\.recently-used.xbel
2010-06-02 23:39:37 0 d-----w- c:\docume~1\alluse~1\applic~1\4200Series
2010-06-02 23:37:24 0 d-----w- c:\program files\ABBYY FineReader 5.0 Sprint
2010-06-02 23:35:23 40960 ----a-w- c:\windows\system32\lxbmvs.dll
2010-06-02 23:35:22 73728 ----a-w- c:\windows\system32\lxbmpwr.dll
2010-06-02 23:35:21 286720 ----a-w- c:\windows\system32\lxbmcomm.dll
2010-06-02 23:35:19 311296 ----a-w- c:\windows\system32\LEXBCES.EXE
2010-06-02 23:35:19 201216 ----a-w- c:\windows\system32\LEXP2P32.DLL
2010-06-02 23:35:19 197120 ----a-w- c:\windows\system32\LEX2KUSB.DLL
2010-06-02 23:35:19 174592 ----a-w- c:\windows\system32\LEXPPS.EXE
2010-06-02 23:35:19 147456 ----a-w- c:\windows\system32\LEXBCE.DLL
2010-06-02 23:35:17 200704 ----a-w- c:\windows\system32\LEXLMPM.DLL
2010-06-02 23:34:10 69632 ----a-w- c:\windows\system32\lxbmscin.dll
2010-06-02 23:34:10 57344 ----a-w- c:\windows\system32\lxbmcinf.dll
2010-06-02 23:34:10 49152 ----a-w- c:\windows\system32\lxbmcoin.dll
2010-06-02 23:34:10 187 ----a-w- c:\windows\system32\lxbmcoin.ini
2010-06-02 23:34:00 0 d-----w- c:\program files\Lexmark 4200 Series
2010-06-02 18:02:24 0 d-----w- c:\program files\IObit
2010-06-02 18:02:24 0 d-----w- c:\docume~1\ronbeu~1\applic~1\IObit
2010-06-02 17:27:59 299520 ----a-w- c:\windows\uninst.exe
2010-06-02 17:26:42 1688 ----a-w- c:\windows\system32\AUTOEXEC.NT
2010-05-31 08:23:26 0 d-----w- c:\docume~1\ronbeu~1\applic~1\Malwarebytes
2010-05-31 08:11:58 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-05-31 08:11:54 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-05-31 08:11:49 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-05-31 08:11:49 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-05-28 22:54:15 0 d-----w- c:\program files\GlobFX
2010-05-20 04:55:03 74072 ----a-w- c:\windows\system32\XAPOFX1_4.dll
2010-05-20 04:55:03 528216 ----a-w- c:\windows\system32\XAudio2_6.dll
2010-05-20 04:55:02 238936 ----a-w- c:\windows\system32\xactengine3_6.dll
2010-05-20 04:55:02 22360 ----a-w- c:\windows\system32\X3DAudio1_7.dll
2010-05-20 04:55:01 515416 ----a-w- c:\windows\system32\XAudio2_5.dll
2010-05-20 04:55:00 238936 ----a-w- c:\windows\system32\xactengine3_5.dll
2010-05-20 04:53:59 251672 ----a-w- c:\windows\system32\xactengine2_5.dll
2010-05-20 04:25:15 0 d-----w- c:\windows\Logs
2010-05-20 04:20:32 3426072 ----a-w- c:\windows\system32\d3dx9_32.dll
2010-05-16 15:22:56 0 d-----w- C:\eforms32
2010-05-08 15:09:49 235 ----a-w- c:\windows\asfbinapp.INI

==================== Find3M ====================

2010-05-06 02:55:46 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-03-13 06:55:16 65328 ----a-w- c:\windows\fonts\Against Myself.ttf
2010-03-13 06:51:56 281584 ----a-w- c:\windows\fonts\DESTROY_.TTF
2010-03-11 12:38:54 832512 ----a-w- c:\windows\system32\wininet.dll
2010-03-11 12:38:52 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-03-11 12:38:51 17408 ----a-w- c:\windows\system32\corpol.dll
2010-03-09 11:09:18 430080 ----a-w- c:\windows\system32\vbscript.dll
2008-08-26 22:21:50 56 --sh--r- c:\windows\system32\0DBB6DC79A.sys
2008-08-26 22:21:50 848 --sha-w- c:\windows\system32\KGyGaAvL.sys
2008-10-04 07:15:12 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100420081005\index.dat

============= FINISH: 15:42:38.20 ===============

Attached Files



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#2 fireman4it

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Posted 04 June 2010 - 07:24 PM

Hello Bsterling,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

1.
One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

2.
Your log(s) show that you are using so called peer-to-peer or file-sharing programmes (in your case uTorrent). These programmes allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.

It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

It is also important to note that sharing entertainment files and proprietary software infringes the copyright laws in many countries over the world and you are putting yourself at risk of being indicted through organisations watching over the rights of the authors of such files (i.e. the RIAA for music files, or the MPAA for movie files in the USA) or the authors of the files themselves.

Naturally there are also legal ways to use these services, such as downloading Linux distributions or office suites such as "Open Office."

3.
Download and Run RKill
    Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

4.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

Things to include in your next reply::
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#3 Bsterling

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Posted 05 June 2010 - 06:07 PM

Sorry for the late reply, I've been busy today.

Anyhow, rkill didn't delete/change anything.

The log for combofix is attached, and my searches are no longer being redirected. Thanks so much!

Attached Files

  • Attached File  Log.txt   21.68KB   8 downloads


#4 fireman4it

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Posted 05 June 2010 - 09:18 PM

Hello,

Glad to hear things are better! thumbup2.gif We still have a little work to do.

NOTE: Please copy and paste all logs directly into your reply.

1.
Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Please click this link-->Jotti

When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.

c:\windows\SYSTEM32\0DBB6DC79A.sys

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/

2.
We need to run a CFScript.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:

CODE
Killall::

File::
c:\windows\SkyTxt.dll
c:\docume~1\RONBEU~1\LOCALS~1\Temp\krdpdre.sys

Folder::
c:\program files\Registry Mechanic
C:\documents and settings\RON BEUERLEIN\Local Settings\Application Data\slniwynxh

Domains::

DDS::
IE: Download all by Net Transport - c:\program files\Xi\NetTransport 2\NTAddList.html
IE: Download by Net Transport - c:\program files\Xi\NetTransport 2\NTAddLink.html

Firefox::
FF - ProfilePath - c:\documents and settings\RON BEUERLEIN\Application Data\Mozilla\Firefox\Profiles\55rcaqcs.default\
FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=101664&gct=&gc=1&q=

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F767AC20-EB7C-4E9A-A38B-606D41366889}]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RegistryMechanic"=-
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"=-
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"<NO NAME>"=-

Driver::
krdpdre


Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

Things to include in your next reply::
Jotti results
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#5 Bsterling

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Posted 06 June 2010 - 12:34 AM

Here are the results from Jotti:

Filename: 0DBB6DC79A.sys
Status:
Scan finished. 0 out of 19 scanners reported malware.
Scan taken on: Sun 6 Jun 2010 06:43:38 (CET) Permalink

My computer is still running well, and the ComboFix Log is attached.

Attached Files



#6 fireman4it

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Posted 06 June 2010 - 09:56 AM

Hello,

Things are looking better let's do some fina checking and any updating we need to do.

1.
Editing the Registry
Please copy the entire contents of the codebox below into Notepad:
  • Open Notepad
  • Copy the contents of the codebox below using CTRL C

CODE
REGEDIT4
[-HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
  • Now return to Notepad and use CTRL V to paste the script
  • Verify that you have pasted the complete script
  • Save the Notepad file to your Desktop as FixReg.reg using Save as Type: All files
  • It should look like
  • Locate FixReg.reg on your desktop
  • Double click to run, and when prompted Allow the file to merge with your registry
  • You get another window popup saying that regfix.reg successfully added to the registry.
  • OK your way out, then delete FixReg.reg from your desktop.

After that, Reboot.

Note: You have to turn off any registry protector software you have in order the changes to be taken place.
NOTICE: This file was written specifically for this user, for use on that particular machine.
Running this on another machine may cause damage to your operating system


2.
Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

3.
I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

You can refer to this short video by: neomage
**Note**
To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.

4.
Uninstalling A Program Through "add/remove"

Click "start" on the taskbar and then click on the "Control Panel" icon.
Please doubleclick the "Add or Remove Programs" icon
A list of programs installed will be "populated" this may take a bit of time.
If they exist, uninstall the following by clicking on the following entries and selecting "remove":

Java™ 6 Update 14
J2SE Runtime Environment 5.0


Additional instructions can be found here if needed.

5.
Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "JDK 6 Update 20 (JDK or JRE)".
  • Click the "Download JRE" button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u20-windows-i586.exe to install the newest version.
  • If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

6.
New Adobe Reader Installation:
  • Go here and click on the Download button to download the latest version of Adobe Reader.
  • Save this file to your desktop and run it to install the latest version of Adobe Reader.


Things to include in your next reply:
MBAM log
Eset log
A new DDS log
How is your machine running now? Any sign or symptom of Malware?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#7 Bsterling

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Posted 07 June 2010 - 02:33 AM

All of the requested files are attached.

Note: I installed and ran Malwarebytes' Anti-Malware a few days ago (before posting this thread, due to "Antispyware Soft" attacking my computer), and I also attached that log as MBAM Log Antispyware Soft. I don't know if it'll be of any use, but it's there if you need it.

My computer is running well, and there are no noticable signs of malware.

Attached Files



#8 fireman4it

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Posted 07 June 2010 - 06:42 PM

Hello, Bsterling.
Congratulations! You now appear clean! specool.gif

Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall



    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall


  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.


Recommendations
Below are some recommendations to lower your chances of (re)infection.
  1. Install and maintain an outbound firewall
  2. Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  3. Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  4. Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  5. Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    1. Click the "Start Menu" (or Windows Orb)
    2. Click "All Programs"
    3. Click "Windows Update"
    4. On the left, choose "Change Settings"
    5. Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    6. Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    7. Click "Check for Updates" in the upper left corner.
    8. Follow the instructions to install the latest updates.
    9. Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  6. Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  7. Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing sad.gif.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#9 fireman4it

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Posted 09 June 2010 - 06:23 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding smile.gif

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#10 fireman4it

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Posted 11 June 2010 - 05:08 PM

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send a Private Message to any one of the moderating team member or myself. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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