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Antimalware doctor infection


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2 replies to this topic

#1 javier_valdeolivas

javier_valdeolivas

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Posted 04 June 2010 - 06:39 AM

hello! I´ve tried to remove it with Malwarebytes, but its still on mi computer. Please help


DDS (Ver_10-03-17.01) - FAT32x86
Run by Angela at 12:50:12,54 on 04/06/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.34.1033.18.1022.376 [GMT 2:00]

AV: Norton 360 *On-access scanning disabled* (Outdated) {A5F1BC7C-EA33-4247-961C-0217208396C4}
FW: Norton 360 *enabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Acer\Empowering Technology\eRecovery\Monitor.exe
svchost.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\admtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Angela\Application Data\5D23B32F62AD9F66355635C0109ED61A\gotnewupdate000.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
"C:\WINDOWS\System32\svchost.exe"
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
svchost.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Documents and Settings\Angela\Local Settings\Temporary Internet Files\Content.IE5\YT72FZKP\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.es/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Barra Yahoo! con bloqueador de ventanas emergentes: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: adShotHlpr Object: {0a4743a4-aad6-4328-a629-24423befc2c6} - c:\windows\system32\zmrtonqj.dll
BHO: {1e8a6170-7264-4d0f-beae-d42a53123c75} - c:\program files\common files\symantec shared\coshared\browser\1.5\NppBho.dll
BHO: moigh Object: {1f0e3944-ec80-4843-9a8b-07d1536a64c4} - c:\windows\system32\dhwnqtgx.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: wideHelper Class: {a9f1f96d-bf36-4233-b801-e7c9a19ca311} - c:\documents and settings\angela\local settings\application data\wideplay\wideplie.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: voguecash browser enhancer: {f81b0e0f-0b0b-df76-a1aa-23b5e62fdd58} - c:\windows\system32\jlayngylmg.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Mostrar la Barra de herramientas de Norton: {90222687-f593-4738-b738-fbee9c7b26df} - c:\program files\common files\symantec shared\coshared\browser\1.5\UIBHO.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Barra Yahoo! con bloqueador de ventanas emergentes: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [gotnewupdate000.exe] c:\documents and settings\angela\application data\5d23b32f62ad9f66355635c0109ed61a\gotnewupdate000.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [ePower_DMC] c:\acer\empowering technology\epower\ePower_DMC.exe
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\Monitor.exe
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe
mRun: [ADMTray.exe] "c:\acer\empowering technology\admtray.exe"
mRun: [Acer ePower Management] c:\acer\empowering technology\epower\Acer ePower Management.exe boot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [skb] rundll32 "zmrtonqj.dll",,Run
mRun: [MChk] c:\windows\system32\lejqhskt.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xportar a Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
SSODL: GootkitSSO - {F0C97AF4-689D-4114-9016-108C3A266946} - c:\windows\system32\msxsltsso.dll

============= SERVICES / DRIVERS ===============

R1 tidnet;TID NDIS Protocol Driver;c:\windows\system32\drivers\tidnet.sys [2009-5-14 19200]
R2 AWService;AdminWorks Agent X6;c:\acer\empowering technology\admServ.exe [2005-10-24 1314816]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2007-1-9 108648]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2007-1-9 108648]
R2 Programador de LiveUpdate automático;Programador de LiveUpdate automático;c:\program files\symantec\liveupdate\AluSchedulerSvc.exe [2008-1-27 554352]
R3 lv321av;Logitech USB PC Camera (VC0321);c:\windows\system32\drivers\lv321av.sys [2006-6-19 1097728]
S0 dktqvp;dktqvp;c:\windows\system32\drivers\hjeiaqw.sys --> c:\windows\system32\drivers\hjeiaqw.sys [?]
S0 qehxkyub;qehxkyub;c:\windows\system32\drivers\swpx.sys --> c:\windows\system32\drivers\swpx.sys [?]
S2 gupdate1c987112f51a666;Google Update Service (gupdate1c987112f51a666);c:\program files\google\update\GoogleUpdate.exe [2009-2-4 133104]
S3 Huawei;HUAWEI Mobile Connect - USB Smart Card Reader;c:\windows\system32\drivers\ewdcsc.sys [2010-3-23 24448]
S3 hwusbfake;Huawei DataCard USB Fake;c:\windows\system32\drivers\ewusbfake.sys [2010-3-23 102656]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091008.003\NAVENG.SYS [2009-10-8 84912]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091008.003\NAVEX15.SYS [2009-10-8 1323568]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2008-1-26 32512]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2008-10-9 1251720]
S4 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]

=============== Created Last 30 ================

2010-06-04 10:49:23 42496 ----a-w- c:\windows\system32\msxsltsso.dll
2010-06-04 10:47:08 0 d-sh--w- C:\FOUND.005
2010-06-04 00:33:10 0 d-----w- c:\program files\CCleaner
2010-06-03 23:36:44 0 d-----w- c:\docume~1\angela\applic~1\Malwarebytes
2010-06-03 23:36:30 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-06-03 23:36:29 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-06-03 23:36:29 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-06-03 23:36:29 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-06-03 23:24:50 0 d-sh--w- C:\FOUND.004
2010-06-03 23:20:12 0 d-----w- c:\windows\system32\wbem\Repository
2010-06-03 22:36:25 210816 ----a-w- c:\windows\system32\dllcache\ndis.sys
2010-06-03 22:36:11 823808 ----a-w- c:\windows\system32\drivers\brreo.sys
2010-06-03 22:36:06 0 d-----w- c:\docume~1\angela\applic~1\Street-Ads
2010-06-03 22:36:03 0 d-----w- c:\docume~1\angela\applic~1\Sky-Banners
2010-06-03 22:35:58 50981 ----a-w- c:\windows\system32\gnqxsgxafcupx.exe
2010-06-03 22:35:23 0 d-----w- c:\docume~1\angela\applic~1\5D23B32F62AD9F66355635C0109ED61A
2010-06-03 22:13:36 309760 ----a-w- c:\windows\system32\dhwnqtgx.dll
2010-06-03 22:11:38 327680 ------w- c:\windows\system32\zmrtonqj.dll
2010-05-25 05:38:04 309248 ----a-w- c:\windows\system32\qabzcfyg.dll
2010-05-24 16:31:20 40633 ----a-w- c:\windows\system32\lejqhskt.exe

==================== Find3M ====================

2010-06-03 22:36:26 210816 ----a-w- c:\windows\system32\drivers\ndis.sys
2010-03-10 13:18:22 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2010-03-10 13:18:20 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2010-03-09 11:09:18 430080 ----a-w- c:\windows\system32\vbscript.dll
2010-03-09 11:09:18 430080 ------w- c:\windows\system32\dllcache\vbscript.dll
2008-11-08 15:40:36 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008110820081109\index.dat

============= FINISH: 12:51:19,87 ===============

Thank you very much!

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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  • Gender:Male
  • Location:Munich,Germany
  • Local time:06:27 AM

Posted 06 June 2010 - 01:38 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#3 schrauber

schrauber

    Mr.Mechanic


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Posted 11 June 2010 - 02:08 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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