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Ridiculously slow internet all of a sudden


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5 replies to this topic

#1 wcbsurvey

wcbsurvey

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  • 2 posts
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  • Local time:01:43 PM

Posted 03 June 2010 - 10:16 PM

I have been using Comcast cable internet for the last month at my new apartment and everything has been downloading at high speeds and been great. But since two or three days ago my download rates have slowed to a crawl. I don't download very much, but at this connection speed I can't get anything done. Downloads and even webpages are timing out left and right.

I'm better than your average internet user at avoiding viruses online, running scans, and keeping my system clean. I run a custom "XP Lite" version of Windows XP Home on a Compaq laptop I formatted/repartitioned to get rid of the preloaded crap. Since then I've only installed programs that have been scanned for viruses and that don't bog down the CPU or fill the registry with a ton of crap. I run Firefox 3.6.3, Windows Firewall, and Spybot S&D with TeaTimer, no Norton or anything like that though. Basically, this could just be Comcast crapping out on me, but I wanted to make sure I haven't been infected with something first before complaining to Comcast that the "high speed internet" I'm paying out the ass for is not delivering what it promises.


HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:11:11 PM, on 6/3/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Microsoft Office\Office10\EXCEL.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\My Stuff\My Programs\Anti Malware\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\Documents and Settings\Owner\Desktop\My Stuff\My Programs\Stardock\BootSkin 1.05a\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [LogonStudio] "C:\Documents and Settings\Owner\Desktop\My Stuff\My Programs\Stardock\LogonStudio 1.0.64\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [ATIPTA] C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Documents and Settings\Owner\Desktop\My Stuff\My Programs\Free Download Manager 2.5\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Documents and Settings\Owner\Desktop\My Stuff\My Programs\Free Download Manager 2.5\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Get File Size - res://C:\Program Files\UnH Solutions\Get File Size\GetFileSize.exe/130
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: CiSvc - Unknown owner - C:\WINDOWS\system32\cisvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c9a3f1f05fe212) (gupdate1c9a3f1f05fe212) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 5430 bytes


DDS log:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 15:35:16.18 on Thu 06/03/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_02
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2046.1363 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\PROGRAM FILES\ATI TECHNOLOGIES\ATI CONTROL PANEL\ATIPTAXX.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Owner\Desktop\My Stuff\My Programs\Anti Malware\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com
mWindow Title =
uInternet Settings,ProxyOverride = *.local
mWinlogon: UIHost=c:\windows\system32\logonuiX.exe
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [BootSkin Startup Jobs] "c:\documents and settings\owner\desktop\my stuff\my programs\stardock\bootskin 1.05a\BootSkin.exe" /StartupJobs
mRun: [LogonStudio] "c:\documents and settings\owner\desktop\my stuff\my programs\stardock\logonstudio 1.0.64\logonstudio.exe" /RANDOM
mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\ATIPTAXX.EXE
mPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
IE: Download video with Free Download Manager - file://c:\documents and settings\owner\desktop\my stuff\my programs\free download manager 2.5\free download manager\dlfvideo.htm
IE: Download with Free Download Manager - file://c:\documents and settings\owner\desktop\my stuff\my programs\free download manager 2.5\free download manager\dllink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Get File Size - c:\program files\unh solutions\get file size\GetFileSize.exe/130
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: WBSrv - c:\progra~1\stardock\window~1\wbsrv.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\cgy0853m.default\
FF - prefs.js: browser.search.selectedEngine - YouTube
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\program files\google\google earth plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npOGAPlugin.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R3 HSFHWATI;HSFHWATI;c:\windows\system32\drivers\HSFHWATI.sys [2005-8-22 231424]
R3 vidcap;vidcap;c:\windows\system32\drivers\vidcap.sys [2006-12-27 9006]
S0 ntcdrdrv;ntcdrdrv;c:\windows\system32\drivers\ntcdrdrv.sys --> c:\windows\system32\drivers\ntcdrdrv.sys [?]
S0 vburner;vburner;c:\windows\system32\drivers\vburner.sys [2008-3-30 15872]
S3 gupdate1c9a3f1f05fe212;Google Update Service (gupdate1c9a3f1f05fe212);c:\program files\google\update\GoogleUpdate.exe [2009-3-13 133104]
S3 notecable;NoteCable Driver (WDM);c:\windows\system32\drivers\notcable.sys --> c:\windows\system32\drivers\notcable.sys [?]
S3 SE31bus;Sony Ericsson Device 049 Driver driver (WDM);c:\windows\system32\drivers\SE31bus.sys [2009-1-30 61600]
S3 SE31mdfl;Sony Ericsson Device 049 USB WMC Modem Filter;c:\windows\system32\drivers\SE31mdfl.sys [2009-1-30 9360]
S3 SE31mdm;Sony Ericsson Device 049 USB WMC Modem Driver;c:\windows\system32\drivers\SE31mdm.sys [2009-1-30 97184]
S3 SE31mgmt;Sony Ericsson Device 049 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\SE31mgmt.sys [2009-1-30 88688]
S3 se31nd5;Sony Ericsson Device 049 USB Ethernet Emulation SEMC49 (NDIS);c:\windows\system32\drivers\se31nd5.sys [2009-1-30 18704]
S3 SE31obex;Sony Ericsson Device 049 USB WMC OBEX Interface;c:\windows\system32\drivers\SE31obex.sys [2009-1-30 86560]
S3 se31unic;Sony Ericsson Device 049 USB Ethernet Emulation SEMC49 (WDM);c:\windows\system32\drivers\se31unic.sys [2009-1-30 90800]
S3 WsAudio_DeviceS(1);WsAudio_DeviceS(1);c:\windows\system32\drivers\WsAudio_DeviceS(1).sys [2009-7-24 16640]

=============== Created Last 30 ================

2010-06-03 21:38:37 0 d-----w- c:\windows\tiinst
2010-05-05 02:48:52 67900 ----a-w- C:\zion2.bmp
2010-05-05 01:50:13 67900 ----a-w- C:\zion.bmp

==================== Find3M ====================

2010-06-03 20:35:15 163712 ----a-w- c:\windows\system32\drivers\vidstub.sys
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2009-12-08 00:57:35 16384 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

============= FINISH: 15:35:57.50 ===============


GMER log:

GMER 1.0.15.15252 - http://www.gmer.net
Rootkit scan 2010-06-03 19:59:46
Windows 5.1.2600 Service Pack 2
Running: njktd04e.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\fxtdypob.sys


---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\firefox.exe[2776] ntdll.dll!LdrLoadDll 7C915CD3 5 Bytes JMP 004013F0 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 EABFiltr.sys (QLB PS/2 Keyboard filter driver/Hewlett-Packard Development Company, L.P.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 EABFiltr.sys (QLB PS/2 Keyboard filter driver/Hewlett-Packard Development Company, L.P.)

Device \Driver\BTHUSB \Device\00000078 bthport.sys (Bluetooth Bus Driver/Microsoft Corporation)
Device \Driver\BTHUSB \Device\0000007a bthport.sys (Bluetooth Bus Driver/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\00164182c142
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\00164182c142@000389b778ea 0xB6 0x4C 0x28 0x64 ...
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\00164182c142@0019631b729f 0x93 0xB7 0x21 0x65 ...
Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys\00164182c142 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys\00164182c142@000389b778ea 0xB6 0x4C 0x28 0x64 ...
Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys\00164182c142@0019631b729f 0x93 0xB7 0x21 0x65 ...
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@DeviceNotSelectedTimeout 15
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@GDIProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@Spooler yes
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@swapdisk
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@TransmissionRetryTimeout 90
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@USERProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@AppInit_DLLs C:\WINDOWS\system32\wbsys.dll

---- EOF - GMER 1.0.15 ----

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:10:43 PM

Posted 06 June 2010 - 01:33 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#3 wcbsurvey

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Posted 10 June 2010 - 12:09 AM

Thanks, so my internet did start to speed up again, and other than the slow connection I was experiencing, my computer was not and has not since had any other peculiar symptoms. Although the problem seems resolved for the moment, I would still appreciate it if someone could look over the logs I included and just make sure nothing seems suspicious. As requested by schrauber, a DDS and a GMER log were posted right in line in my last post, but for the sake of convenience I will attach them this time instead.

Attached Files



#4 schrauber

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Posted 12 June 2010 - 01:42 AM

Hello, wcbsurvey
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 4-5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.
    [/list





    Please go here and have a look how you can disable your security software.

    Download Combofix from any of the links below but rename it to before saving it to your desktop.

    Link 1
    Link 2



    --------------------------------------------------------------------

    Double click on the renamed Combofix.exe & follow the prompts.[list]When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

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#5 schrauber

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Posted 15 June 2010 - 11:03 PM

Still with me?
regards,
schrauber

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#6 schrauber

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Posted 19 June 2010 - 11:29 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image




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