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Cannot update Windows


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#1 robnik1

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Posted 03 June 2010 - 07:45 PM

Hello
Thanks
Can not navigate to the windows update web site. I have scanned my sys with spybot, malewarebytes, superantispyware, atf cleaner all in safe mode. MSE picked up a trojan but repeat scans pick up nothing.If I try to get to update site I get IE error" IE cannot display"with extremely long address, not the one typed in.

Also was having redirect issues with IE but after the scans and change search text box to Yahoo that has gotten better. Still get an occaional IE window that pops up and redirects.

Also on boot up I get a warning about a "notification DLL" informing me something will not work correctly.
Any help?

EDIT: Moved from XP to more appropriate Am I Infected forum ~ Hamluis.

Edited by hamluis, 04 June 2010 - 07:17 AM.


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#2 boopme

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Posted 04 June 2010 - 10:46 AM

Hello, let's do this first.

Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 robnik1

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Posted 07 June 2010 - 06:38 PM

Thanks So much for the reply.

The window that pops up during startup is titled "wireless configuration", thought you should know that. I ran the autoruna app., I looked in the result of the scan and counld not find anything that say "Notification.dll" which is what is popping up. I used the apps find function just to make sure I did not overlook any entries. At this point I have not rerun the Malware scan. When I do run it I should be in safe mode correct?
Thanks again.

#4 boopme

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Posted 07 June 2010 - 08:15 PM

While I look at more ifo on this run MBAM in normal. Scanning with MBAM in safe or normal mode will work but removal functions are not as powerful in safe mode. MBAM is designed to be at full power when malware is running so safe mode is not necessary when using it. In fact, it loses some effectiveness for detection & removal when used in safe mode because the program includes a special driver which does not work in safe mode. Further, scanning in safe mode prevents some types of malware from running so it may be missed during the detection process. For optimal removal, normal mode is recommended so it does not limit the abilities of MBAM. Doing a safe mode scan should only be done when a regular mode scan fails.

If you cannot use or complete a scan in normal mode, then try performing a Quick Scan in "Safe Mode". After reboot, click the Logs tab and copy/paste the contents of the new report in your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 robnik1

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Posted 08 June 2010 - 06:57 PM

Sounds good thanks for your time and help.

#6 boopme

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Posted 08 June 2010 - 09:05 PM

If your error was Wireless Configuration Notification dll has not been registered, program will not work correctly.?

It's a network error. you can get a fix for it by asking in our Networking forum. ai just don't know it and I am certaian someone there will.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 robnik1

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Posted 09 June 2010 - 05:59 AM

What do you think about the popup and redirects with IE? Also still unable to update windows.

#8 boopme

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Posted 09 June 2010 - 09:58 AM

Let's see what is hidden here.... We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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