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Vista x64 BSOD while gaming


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#1 ragingwish

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Posted 03 June 2010 - 02:59 PM

My computer specs:
Processor-AMD Phenom 9500 Quad-Core
RAM: 6GB
Video Card: Galaxy-NVIDIA GeForce 9500GT

Anytime I play a game called Dungeon Fighter Online, I get the BSOD. Everytime it appears is different, sometimes right when I log in, other times while I have played for 1~2hours. Here's the minidump for today's crash:


Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\Mini060310-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18209.amd64fre.vistasp2_gdr.100218-0019
Machine Name:
Kernel base = 0xfffff800`03212000 PsLoadedModuleList = 0xfffff800`033d6dd0
Debug session time: Thu Jun 3 15:10:58.782 2010 (UTC - 4:00)
System Uptime: 0 days 0:21:21.467
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff800034f5c4e, 0, 180530000}

Unable to load image \SystemRoot\system32\DRIVERS\kl1.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : tdx.sys ( tdx!TdxSendDatagramTransportAddress+14d )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800034f5c4e, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000180530000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!PspGetSetContextInternal+396
fffff800`034f5c4e 488b28 mov rbp,qword ptr [rax]

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000180530000

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003439080
0000000180530000

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR: 0x1E_c0000005

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: DFO.exe

CURRENT_IRQL: 1

TRAP_FRAME: fffffa600bfe66a0 -- (.trap 0xfffffa600bfe66a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000180530000 rbx=0000000000000000 rcx=0000000000000000
rdx=000000000000008e rsi=0000000000000000 rdi=0000000000000000
rip=fffff800034f5c4e rsp=fffffa600bfe6830 rbp=fffffa80078b2520
r8=000000000000008f r9=fffffa6009f5e000 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!PspGetSetContextInternal+0x396:
fffff800`034f5c4e 488b28 mov rbp,qword ptr [rax] ds:2a58:00000001`80530000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff8000324eb07 to fffff8000326c4d0

STACK_TEXT:
fffffa60`0bfe5eb8 fffff800`0324eb07 : 00000000`0000001e ffffffff`c0000005 fffff800`034f5c4e 00000000`00000000 : nt!KeBugCheckEx
fffffa60`0bfe5ec0 fffff800`0326c329 : fffffa60`0bfe65f8 fffffa60`08b8a570 fffffa60`0bfe66a0 fffffa60`08b8aac8 : nt! ?? ::FNODOBFM::`string'+0x29117
fffffa60`0bfe64c0 fffff800`0326b125 : 00000000`00000000 00000000`00000000 fffffa80`07e51800 fffffa60`08b8a570 : nt!KiExceptionDispatch+0xa9
fffffa60`0bfe66a0 fffff800`034f5c4e : fffffa80`078b2520 fffffa60`08b8a570 00000000`00000000 fffffa60`08b8aac8 : nt!KiPageFault+0x1e5
fffffa60`0bfe6830 fffff800`0329994d : fffffa80`0b99fcc0 fffffa80`0614d7c0 fffffa60`08b8a570 00000000`00000000 : nt!PspGetSetContextInternal+0x396
fffffa60`0bfe6d80 fffff800`0328dbbe : fffffa03`01a8c004 00000000`00000000 00000000`00000004 fffffa60`0bfe7184 : nt!PspGetSetContextSpecialApc+0x9d
fffffa60`0bfe6e90 fffff800`03291613 : fffffa60`0bfe6fb0 00000000`00000000 00000000`00000000 fffffa80`0614d7c0 : nt!KiDeliverApc+0x19e
fffffa60`0bfe6f30 fffff800`03276771 : 00000000`00000010 fffffa80`0b7c7908 fffffad6`29694404 fffffa80`0b7c7926 : nt!KiApcInterrupt+0x103
fffffa60`0bfe70c0 fffff800`03263be6 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`0614d8b8 : nt!KiExitDispatcher+0x41
fffffa60`0bfe70f0 fffff800`032a17ad : 00000007`00000000 fffffa80`00000005 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0xad6
fffffa60`0bfe7180 fffff800`0328dcf7 : 00000044`6929d604 00000000`00000000 00000000`00000000 00000000`00000001 : nt!KiSuspendThread+0x29
fffffa60`0bfe71c0 fffff800`03291613 : fffffa60`0bfe72e0 00000000`00000000 fffff800`032a1784 00000000`00000000 : nt!KiDeliverApc+0x2d7
fffffa60`0bfe7260 fffff800`0327311c : fffffa60`052624bd 00000000`00000000 fffffa80`0b99fd00 fffffa80`0b99fb50 : nt!KiApcInterrupt+0x103
fffffa60`0bfe73f8 fffffa60`052624bd : 00000000`00000000 fffffa80`0b99fd00 fffffa80`0b99fb50 00000000`20786454 : nt!KeReleaseSpinLock+0xc
fffffa60`0bfe7400 fffffa60`0526305e : fffffa80`0795c180 fffffa80`060f7690 fffffa80`0b99fcb0 fffffa80`0b99fdff : tdx!TdxSendDatagramTransportAddress+0x14d
fffffa60`0bfe74c0 fffffa60`0544cfeb : fffffa80`060f7690 fffffa80`06244990 fffffa80`060f7690 fffffa80`06244940 : tdx!TdxTdiDispatchInternalDeviceControl+0xd2
fffffa60`0bfe74f0 fffffa80`060f7690 : fffffa80`06244990 fffffa80`060f7690 fffffa80`06244940 fffa8008`e1623000 : kl1+0x4bfeb
fffffa60`0bfe74f8 fffffa80`06244990 : fffffa80`060f7690 fffffa80`06244940 fffa8008`e1623000 fffffa60`05402fff : 0xfffffa80`060f7690
fffffa60`0bfe7500 fffffa80`060f7690 : fffffa80`06244940 fffa8008`e1623000 fffffa60`05402fff fffffa80`05cd2ea0 : 0xfffffa80`06244990
fffffa60`0bfe7508 fffffa80`06244940 : fffa8008`e1623000 fffffa60`05402fff fffffa80`05cd2ea0 fffffa80`09755040 : 0xfffffa80`060f7690
fffffa60`0bfe7510 fffa8008`e1623000 : fffffa60`05402fff fffffa80`05cd2ea0 fffffa80`09755040 00000000`0b99faf0 : 0xfffffa80`06244940
fffffa60`0bfe7518 fffffa60`05402fff : fffffa80`05cd2ea0 fffffa80`09755040 00000000`0b99faf0 fffffa80`0b99fb50 : 0xfffa8008`e1623000
fffffa60`0bfe7520 fffffa80`05cd2ea0 : fffffa80`09755040 00000000`0b99faf0 fffffa80`0b99fb50 fffffa80`0b99fcb0 : kl1+0x1fff
fffffa60`0bfe7528 fffffa80`09755040 : 00000000`0b99faf0 fffffa80`0b99fb50 fffffa80`0b99fcb0 fffffa60`05403416 : 0xfffffa80`05cd2ea0
fffffa60`0bfe7530 00000000`0b99faf0 : fffffa80`0b99fb50 fffffa80`0b99fcb0 fffffa60`05403416 00000000`00000000 : 0xfffffa80`09755040
fffffa60`0bfe7538 fffffa80`0b99fb50 : fffffa80`0b99fcb0 fffffa60`05403416 00000000`00000000 00000000`00000023 : 0xb99faf0
fffffa60`0bfe7540 fffffa80`0b99fcb0 : fffffa60`05403416 00000000`00000000 00000000`00000023 00000000`00000000 : 0xfffffa80`0b99fb50
fffffa60`0bfe7548 fffffa60`05403416 : 00000000`00000000 00000000`00000023 00000000`00000000 00000000`00000000 : 0xfffffa80`0b99fcb0
fffffa60`0bfe7550 00000000`00000000 : 00000000`00000023 00000000`00000000 00000000`00000000 fffffa60`0bfe76b0 : kl1+0x2416


STACK_COMMAND: kb

FOLLOWUP_IP:
tdx!TdxSendDatagramTransportAddress+14d
fffffa60`052624bd 4d8d5e10 lea r11,[r14+10h]

SYMBOL_STACK_INDEX: e

SYMBOL_NAME: tdx!TdxSendDatagramTransportAddress+14d

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: tdx

IMAGE_NAME: tdx.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 49e02de4

FAILURE_BUCKET_ID: X64_0x1E_c0000005_tdx!TdxSendDatagramTransportAddress+14d

BUCKET_ID: X64_0x1E_c0000005_tdx!TdxSendDatagramTransportAddress+14d

Followup: MachineOwner
---------

Help please =(

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#2 cryptodan

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Posted 03 June 2010 - 05:23 PM

I would update drivers in this order:

Video Card
Chipset
Network

If you still have an issue then maybe its the game that needs updating?

Can you provide us a link to the game's systems requirements?

#3 ragingwish

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Posted 03 June 2010 - 05:34 PM

Here's the game requirement: http://dungeonfighter.nexon.net/Support/Client.aspx

I don't know where to find the things you listed =X

#4 ragingwish

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Posted 03 June 2010 - 05:50 PM

Here's another minidump I just got about 5mins ago:


Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\Mini060310-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18209.amd64fre.vistasp2_gdr.100218-0019
Machine Name:
Kernel base = 0xfffff800`03215000 PsLoadedModuleList = 0xfffff800`033d9dd0
Debug session time: Thu Jun 3 18:44:56.491 2010 (UTC - 4:00)
System Uptime: 0 days 3:32:42.176
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffffa600bb725b0, 0, 0}

Unable to load image \SystemRoot\System32\drivers\tcpip.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by : tcpip.sys ( tcpip+6026e )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffffa600bb725b0, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
+3566663438313036
fffffa60`0bb725b0 4834b7 xor al,0B7h

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000000

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000343c080
0000000000000000

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR: 0x1E_c0000005

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: DFO.exe

CURRENT_IRQL: 1

EXCEPTION_RECORD: fffffa600bb73448 -- (.exr 0xfffffa600bb73448)
ExceptionAddress: fffff800034f8c4e (nt!PspGetSetContextInternal+0x0000000000000396)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME: fffffa600bb734f0 -- (.trap 0xfffffa600bb734f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=e56c694602130030 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800034f8c4e rsp=fffffa600bb73680 rbp=0000199fae4cc713
r8=0000000000000000 r9=000000000000000c r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!PspGetSetContextInternal+0x396:
fffff800`034f8c4e 488b28 mov rbp,qword ptr [rax] ds:5000:e56c6946`02130030=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff800032de0bb to fffff8000326f4d0

STACK_TEXT:
fffffa60`0bb724f8 fffff800`032de0bb : 00000000`0000001e ffffffff`c0000005 fffffa60`0bb725b0 00000000`00000000 : nt!KeBugCheckEx
fffffa60`0bb72500 fffff800`032ba7dd : fffff900`c06ef910 00000000`26041877 fffff900`00000001 fffff960`006486ec : nt!KipFatalFilter+0x1b
fffffa60`0bb72540 fffff800`0329c2f4 : fffffa60`0bb727f0 00000000`00000000 00000000`00000000 fffff800`0335f1a8 : nt!KeExpandKernelStackAndCalloutEx+0x36a
fffffa60`0bb72580 fffff800`0329addd : fffffa60`0bb75320 fffffa60`0bb75320 fffffa60`0bb73448 fffff800`03280de2 : nt!_C_specific_handler+0x8c
fffffa60`0bb725f0 fffff800`0329b09f : fffffa60`00000001 00000000`00000000 fffffa60`00000000 fffffa60`0bb75320 : nt!RtlpExecuteHandlerForException+0xd
fffffa60`0bb72620 fffff800`032a8756 : fffffa60`0bb73448 fffffa60`0bb72e20 fffffa60`00000000 00000001`00120089 : nt!RtlDispatchException+0x22f
fffffa60`0bb72d10 fffff800`0326f329 : fffffa60`0bb73448 fffffa60`0b912570 fffffa60`0bb734f0 fffffa60`0b912ac8 : nt!KiDispatchException+0xc2
fffffa60`0bb73310 fffff800`0326df0d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xa9
fffffa60`0bb734f0 fffff800`034f8c4e : 0000199f`ae4cc713 fffffa60`0b912570 00000000`00000000 fffffa60`0b912ac8 : nt!KiGeneralProtectionFault+0xcd
fffffa60`0bb73680 fffff800`0329c94d : fffffa80`09e10340 fffffa80`0711abb0 fffffa60`0b912570 00000000`00000000 : nt!PspGetSetContextInternal+0x396
fffffa60`0bb73bd0 fffff800`03290bbe : 00000000`00000010 fffffa80`092a2900 fffffa80`0cdbff68 00000000`0000138f : nt!PspGetSetContextSpecialApc+0x9d
fffffa60`0bb73ce0 fffff800`032719af : fffffa80`0711ae60 00000000`00000000 00000000`00000000 fffffa80`0711abb0 : nt!KiDeliverApc+0x19e
fffffa60`0bb73d80 fffff800`032663db : fffffa80`00000002 fffffa60`00000000 00000000`00000002 00000000`00000018 : nt!KiSwapThread+0x3ef
fffffa60`0bb73df0 fffff800`032a47ad : 00000000`00000000 fffffa80`00000005 fffffa80`092a0700 00000001`3c805000 : nt!KeWaitForSingleObject+0x2cb
fffffa60`0bb73e80 fffff800`03290cf7 : fffffa60`0bb74580 00000000`00000000 fffffa80`0cdbff68 fffffa80`092cd3e0 : nt!KiSuspendThread+0x29
fffffa60`0bb73ec0 fffff800`03294613 : fffffa60`0bb73fe0 00000000`00000000 fffff800`032a4784 00000000`00000000 : nt!KiDeliverApc+0x2d7
fffffa60`0bb73f60 fffffa60`0106626e : fffffa60`0106d463 fffffa80`08148050 00000000`00000000 00000000`00000000 : nt!KiApcInterrupt+0x103
fffffa60`0bb740f8 fffffa60`0106d463 : fffffa80`08148050 00000000`00000000 00000000`00000000 00000000`00000050 : tcpip+0x6026e
fffffa60`0bb74100 fffffa80`08148050 : 00000000`00000000 00000000`00000000 00000000`00000050 fffffa80`06109010 : tcpip+0x67463
fffffa60`0bb74108 00000000`00000000 : 00000000`00000000 00000000`00000050 fffffa80`06109010 fffffa60`03a166cd : 0xfffffa80`08148050


STACK_COMMAND: kb

FOLLOWUP_IP:
tcpip+6026e
fffffa60`0106626e ?? ???

SYMBOL_STACK_INDEX: 11

SYMBOL_NAME: tcpip+6026e

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: tcpip

IMAGE_NAME: tcpip.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4b7d2c05

FAILURE_BUCKET_ID: X64_0x1E_c0000005_tcpip+6026e

BUCKET_ID: X64_0x1E_c0000005_tcpip+6026e

Followup: MachineOwner
---------

#5 cryptodan

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Posted 04 June 2010 - 09:22 AM

Here's the game requirement: http://dungeonfighter.nexon.net/Support/Client.aspx

I don't know where to find the things you listed =X



What kind of computer do you have?

Can you download a program called: Speccy and post a screenshot of your specs?

#6 ragingwish

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Posted 04 June 2010 - 02:16 PM

This site won't let my upload the file as .speccy so I can only upload it as .xml. Also, not really sure if I did this right, but here it is:

Attached Files



#7 cryptodan

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Posted 04 June 2010 - 02:22 PM

Have you made sure that your video card is updated: http://www.nvidia.com first then try your games.

#8 ragingwish

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Posted 04 June 2010 - 03:07 PM

Yup, I upgraded my drivers and it still happens. This BSOD problem happened for a month+ already. Sometimes I don't get BSOD if I'm lucky, sometimes I get a lot. yesterday I got 2, but the day before I didn't get any.

Do you see any problems in the minidumps?

#9 cryptodan

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Posted 04 June 2010 - 03:09 PM

Have you upgraded your network card drivers?

And if you did, did you install the nVidia Network Access Manager? If so then remove it it can cause issues.

#10 ragingwish

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Posted 04 June 2010 - 03:33 PM

Sorry, but I don't know what a network card is. Is that the thing that lets you use a wireless adapter or something? And how do I check if I installed the Nvidia network thing you said?

Also, I just had another BSOD while gaming, here it is (another tcpip.sys):


Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\Mini060410-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18209.amd64fre.vistasp2_gdr.100218-0019
Machine Name:
Kernel base = 0xfffff800`03251000 PsLoadedModuleList = 0xfffff800`03415dd0
Debug session time: Fri Jun 4 16:29:06.879 2010 (UTC - 4:00)
System Uptime: 0 days 1:20:43.939
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffffa600b58a7c0, 0, 0}

Unable to load image \SystemRoot\System32\drivers\tcpip.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by : tcpip.sys ( tcpip+68c21 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffffa600b58a7c0, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
+3566663438313036
fffffa60`0b58a7c0 58 pop rax

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000000

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003478080
0000000000000000

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR: 0x1E_c0000005

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: DFO.exe

CURRENT_IRQL: 1

EXCEPTION_RECORD: fffffa600b58b658 -- (.exr 0xfffffa600b58b658)
ExceptionAddress: fffff80003534c4e (nt!PspGetSetContextInternal+0x0000000000000396)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000

TRAP_FRAME: fffffa600b58b700 -- (.trap 0xfffffa600b58b700)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80003534c4e rsp=fffffa600b58b890 rbp=0000000000000000
r8=0000000000000000 r9=fffff80003251000 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!PspGetSetContextInternal+0x396:
fffff800`03534c4e 488b28 mov rbp,qword ptr [rax] ds:0010:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff8000331a0bb to fffff800032ab4d0

STACK_TEXT:
fffffa60`0b58a708 fffff800`0331a0bb : 00000000`0000001e ffffffff`c0000005 fffffa60`0b58a7c0 00000000`00000000 : nt!KeBugCheckEx
fffffa60`0b58a710 fffff800`032f67dd : 31303130`31303130 31303130`31303130 31303130`31303130 31303130`31303130 : nt!KipFatalFilter+0x1b
fffffa60`0b58a750 fffff800`032d82f4 : fffffa60`0b58aa00 00000000`00000000 31303130`31303130 fffff800`0339b1a8 : nt!KeExpandKernelStackAndCalloutEx+0x36a
fffffa60`0b58a790 fffff800`032d6ddd : fffffa60`0b58d320 fffffa60`0b58d320 fffffa60`0b58b658 fffff800`032bcde2 : nt!_C_specific_handler+0x8c
fffffa60`0b58a800 fffff800`032d709f : fffffa60`00000001 00000000`00000000 30303030`00000000 fffffa60`0b58d320 : nt!RtlpExecuteHandlerForException+0xd
fffffa60`0b58a830 fffff800`032e4756 : fffffa60`0b58b658 fffffa60`0b58b030 fffffa60`00000000 30303030`30303030 : nt!RtlDispatchException+0x22f
fffffa60`0b58af20 fffff800`032ab329 : fffffa60`0b58b658 fffffa60`098de570 fffffa60`0b58b700 fffffa60`098deac8 : nt!KiDispatchException+0xc2
fffffa60`0b58b520 fffff800`032aa125 : 00000000`00000000 00000000`00000000 fffffa60`0a15d000 fffffa60`098de570 : nt!KiExceptionDispatch+0xa9
fffffa60`0b58b700 fffff800`03534c4e : 00000000`00000000 fffffa60`098de570 fffffa60`00000000 fffffa60`098deac8 : nt!KiPageFault+0x1e5
fffffa60`0b58b890 fffff800`032d894d : fffffa80`07fe5b80 fffffa80`0ad478f0 fffffa60`098de570 00000000`00000000 : nt!PspGetSetContextInternal+0x396
fffffa60`0b58bde0 fffff800`032ccbbe : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PspGetSetContextSpecialApc+0x9d
fffffa60`0b58bef0 fffff800`032ad9af : fffffa80`0ad47ba0 00000000`00000000 00000000`00000000 fffffa80`0ad478f0 : nt!KiDeliverApc+0x19e
fffffa60`0b58bf90 fffff800`032a23db : fffffa80`00000000 00000000`00000030 fffffa80`00000000 fffffa60`038eefa0 : nt!KiSwapThread+0x3ef
fffffa60`0b58c000 fffff800`032e07ad : fffffa80`00000000 fffffa60`00000005 fffffa60`00000000 fffffa60`00000000 : nt!KeWaitForSingleObject+0x2cb
fffffa60`0b58c090 fffff800`032cccf7 : 00000000`00000001 00000000`00000000 00000000`00000032 fffffa80`05e43cd0 : nt!KiSuspendThread+0x29
fffffa60`0b58c0d0 fffff800`032d0613 : fffffa60`0b58c1f0 00000000`00000000 fffff800`032e0784 00000000`00000000 : nt!KiDeliverApc+0x2d7
fffffa60`0b58c170 fffffa60`01068c21 : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : nt!KiApcInterrupt+0x103
fffffa60`0b58c300 00000000`00000000 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : tcpip+0x68c21


STACK_COMMAND: kb

FOLLOWUP_IP:
tcpip+68c21
fffffa60`01068c21 ?? ???

SYMBOL_STACK_INDEX: 11

SYMBOL_NAME: tcpip+68c21

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: tcpip

IMAGE_NAME: tcpip.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4b7d2c05

FAILURE_BUCKET_ID: X64_0x1E_c0000005_tcpip+68c21

BUCKET_ID: X64_0x1E_c0000005_tcpip+68c21

Followup: MachineOwner
---------

Edited by ragingwish, 04 June 2010 - 03:34 PM.


#11 cryptodan

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Posted 04 June 2010 - 03:36 PM

Sorry, but I don't know what a network card is. Is that the thing that lets you use a wireless adapter or something? And how do I check if I installed the Nvidia network thing you said?



NVIDIA nForce 10/100 Mbps Ethernet


That is your network card, it allows for a connection from your computer to the internet.

By any chance is this an HP machine?

#12 ragingwish

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Posted 04 June 2010 - 03:38 PM

Yes, that thing is on my PC.It is also a HP Pavilion machine. But, when I first got my PC which is like November of 2008, I installed my Nvidia video card and that came with it. I had no problems at that time until recently. Anyways, if I uninstall that, will there be any problem with my PC?

Edited by ragingwish, 04 June 2010 - 03:40 PM.


#13 cryptodan

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Posted 04 June 2010 - 04:11 PM

I would go to http://www.hp.com and download drivers specific for your machine, and we will see from there what transpires.

#14 ragingwish

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Posted 04 June 2010 - 04:15 PM

Can I still get on the internet if I uninstall my Nvidia Ethernet?

#15 cryptodan

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Posted 04 June 2010 - 04:19 PM

Can I still get on the internet if I uninstall my Nvidia Ethernet?



No you wont remove your internet by removing the network card, I just want you to remove the ForceWARE Network Manager from the installed Drivers.

Just remove the nVidia Network Access Manager via programs and features. You can do this by clicking on the nVidia Chipset drivers or Network Access Manager. I do not have them installed, so I do not what they are called.

Edited by cryptodan, 04 June 2010 - 04:25 PM.





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