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Laptop wont run...


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#1 rhobbs

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Posted 03 June 2010 - 12:22 PM

My daughters acer aspire one (model ZG) isnt working! when i turn it on it shows the windows logo page and then goes to a screen that says" one of your disks needs to be checked for consistancy. you may cancel the disk check but it is strongly recommended that you continue. to skip press any key within 10 seconds" If i press a key the laptop shuts itself off. If I dont press a key the countdown begins but when it gets to 6 the laptop shuts itself off. If I shut the laptop off and then restart I am offered to start in safe mode. If i start in safe mode the screen shows, multi(0)diskrddisk(0)partition(2)\windows\system32\drivers......and then shuts itself off! Please help! OS is XP.

Edited by rhobbs, 03 June 2010 - 12:53 PM.


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#2 rigacci

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Posted 03 June 2010 - 01:05 PM

You have a couple of options, dependent on your circumstances.

It sounds like your hard drive is failing. If you go into BIOS there is sometimes a drive diagnostic. If you can identify the brand of drive, the manufacturers usually have diagnostic software available that you can burn to a CD or floppy.

Do you have the XP disks? If so, you could try a repair install; but if it is indeed the hard drive, this would be a waste of time. But if you do have the disk, you could purchase a Notebook (2.5") hard drive and reinstall the Operating System.

The old drive may be able to be mounted in order to get your data off of it. If it is not mountable, your data is lost unless you want to spend LOTS of $$.


I would start with the Hard Drive Manufacturers Diagnostic. Open the little cover on the hard drive to get the manufacturer. Sometimes you can see it in BIOS as well. ST=Seagate, WDC=Western Digital, etc...

Good luck.

DR

#3 MrBruce1959

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Posted 03 June 2010 - 01:27 PM

Hello and welcome to Bleepingcomputer. :thumbsup:

I can help point you to the proper support pages for your specific laptop device, I realize you posted the brand name which is Acer Aspire One, but I need to know the exact model number, this number should begin with one of the following I have listed below:

AO531h
AO751h
AOA110
AOD150
AOD250
or
AOP531h

Thanks in advance.
Welcome to Bleeping Computer! :welcome:
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My Career Involves 37 Years as an Electronics Repair Technician, to Which I am Currently Retired From.

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#4 rhobbs

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Posted 03 June 2010 - 01:53 PM

model # is...AOA 150-1635

Edited by rhobbs, 03 June 2010 - 01:54 PM.


#5 Joe C

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Posted 03 June 2010 - 03:25 PM

If your battery runs down too low, you will need to reflash your bios....
http://netbooks-us.custhelp.com/app/answer...xaw%3D%3D/sno/0

#6 MrBruce1959

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Posted 03 June 2010 - 03:27 PM

The hard drive is not user replaceable. please read this. http://netbooks-us.custhelp.com/app/answer...page/5/r_id/166

Windows will not boot. please read this. http://netbooks-us.custhelp.com/app/answer...page/7/r_id/166

What type of hard you have. http://netbooks-us.custhelp.com/app/answer...age/10/r_id/166


Good luck.
Welcome to Bleeping Computer! :welcome:
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#7 rhobbs

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Posted 04 June 2010 - 10:17 AM

Thanks to you all for trying to help me...luckily (amazingly) I managed to fix it myself! I just kept turning it back on and marked the places on the screen (with stickers) that I needed to click on to set back to factory settings and as I got faster at it I was finally able to acomplish this!! WHEW!!!

Edited by rhobbs, 04 June 2010 - 10:18 AM.





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