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Possible ROOTKIT ZwEnumerateKey


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4 replies to this topic

#1 fuzzy68

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Posted 03 June 2010 - 12:20 PM

Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Hi all...thanks in advance. I have some screen shots of some of the errors but don't see how to attach or insert them...please advise if needed.

Note: I've been using this system almost exclusively with Chrome for about 3 years now with no issues at all...with no live virus or mallware protection other than what comes with Chrome. The windows firewall has been disabled the entire time...till now that is.

While using Google Chrome with several tabs open:

iGoogle, Gmail, Facebook, Pandora, Craigslist, Youtube, Google Maps, Seattle Stranger

i clicked on a Youtube link in Facebook which hung the browser and eventually resulted in the black "aw, snap" screen. all tabs hung afterwords even after restarting chrome.

After restarting the system and launching Chrome i got this message:

"WINDOWS APPLICATION ERROR
The application failed to initialize properly (0xc0000022). Click on OK to terminate the application."

This error pops up several times when i click ok before the "Aw, snap" black screen appears in the browser window.

I repeated this 2 or 3 times.

Around the same time i noticed a windows update icon in the task bar which i thought was suspicious but maybe a coincidence.

I tried to launch IE7 but the icon had become a default system icon in all locations.

I downloaded Firefox and immediately started having similar issues. I'm on Firefox now and can use the connection for maybe 20 min before it drops.

After the Firefox issue i ran the Windows Update and it asked to install IE8 which i allowed. IE8 had similar issues right away.

I also called my ISP Qwest to make sure there were no outages. The Qwest person initially said there were line issues but after resetting me line said that the connection looked great but that I had a large amount of data passing through my modem...yikes. He said it looked like I was downloading movies or something...which I'm not. I just had Firefox open with a similar array of tabs as listed above.

At this point I enabled the windows firewall.

Using Firefox i searched some forums and ran a Mallwarebytes scan which turned up nettir32.exe which i allowed Mallwarebytes to remove. The same issues continued. I had to reboot several times to regain web access. On one reboot I got an error message regarding the paging file not being there or being too small so i changed the setting to detect the right page file auto. On another re-boot i got this error message:

"The instruction at "0x771248f0) referenced memory at "0x771248f0". The memory could not be"written"."

At this point i booted into Safe Mode...the issue seemed non-existant at first but then DID happen in Safe Mode...not sure why.

I also ran GMER which showed the ROOTKIT ZwEnumerateKey and another "hidden" element called "dohnfr"...at this point I decided to ask for help.

I just tried out IE8 again and it seemed to work well until I clicked on an embedded Youtube video which won't play...it just tries to play forever but doesn't drop the IE connection...which is better than Firefox. If i go to Youtube and try to play video the Video screen has a message displayed that i need to install Flash...which is already installed.

I just had the Firefox connection drop again...i re-booted...when i started Firefox i just got the same "0x0000022" error. Firefox seems to work after this error unlike Chrome...for now at least.

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#2 boopme

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Posted 03 June 2010 - 03:34 PM

Hello as you do have a rootkit infection,the safest proceedure to fix this is to please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Include the GMER logs you have.
Let me know if that went well.
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#3 fuzzy68

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Posted 07 June 2010 - 08:25 AM

sorry it's been a few days and thanks for the reply.

i've tried to perform advised steps and run into snags.

i'll post details now on the forum requested above.

#4 boopme

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Posted 07 June 2010 - 01:12 PM

Hello ,you could not run DDS or GmEr as you did not post those logs in the new topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Orange Blossom

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Posted 07 June 2010 - 01:43 PM

Hello,

Now that you have posted a topic here: http://www.bleepingcomputer.com/forums/t/322327/rootkit-zwenumeratekey/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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