ComboFix Log; I can't figure out what's wrong.

I have no idea if I'm infected with a virus/malware/spyware/adware but I start up Windows 7 in normal mode and after like 1-2 minutes everything freezes. When I go to Safe Mode, everything is fine. I have a feeling it has to do with my 3 year old laptop.

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:

• Main Mirror
  This version will download a randomly named file (Recommended)
• Zipped Mirror
  This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
• Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  
  
  
• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
• Now click the Scan button. If you see a rootkit warning window, click OK.
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
• Click the Copy button and paste the results into your next reply.
• Exit GMER and re-enable all active protection when done.

-- If you encounter any problems, try running GMER in Safe Mode.

DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by NickHDoan at 21:00:53.13 on Sun 06/06/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.1983.1415 [GMT -5:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\NickHDoan\Downloads\wlsetup-custom.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\DllHost.exe
C:\Users\NickHDoan\Downloads\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

================= FIREFOX ===================

FF - ProfilePath - c:\users\nickhd~1\appdata\roaming\mozilla\firefox\profiles\oxhraw9q.default\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]

=============== Created Last 30 ================

2010-06-07 01:53:22 0 d-----w- c:\program files\common files\Windows Live
2010-06-07 00:44:45 0 d-----w- c:\windows\Panther
2010-06-07 00:24:05 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-06-07 00:23:07 713888 ----a-w- c:\windows\system32\PerfStringBackup.INI
2010-06-07 00:22:43 797216 ----a-w- c:\windows\system32\nvcplui.exe
2010-06-07 00:22:43 453152 ----a-w- c:\windows\system32\nvuninst.exe
2010-06-07 00:22:43 420384 ----a-w- c:\windows\system32\nvcpl.cpl
2010-06-07 00:22:43 1108512 ----a-w- c:\windows\system32\nvcpluir.dll
2010-06-07 00:20:32 0 d-----w- c:\windows\system32\wbem\Performance
2010-06-07 00:11:59 172032 ----a-w- c:\windows\system32\wintrust.dll
2010-06-07 00:11:58 132608 ----a-w- c:\windows\system32\cabview.dll

==================== Find3M ====================

2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 21:01:02.28 ===============


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 6/6/2010 7:10:27 PM
System Uptime: 6/6/2010 8:39:17 PM (1 hours ago)

Motherboard: Wistron | | 30B5
Processor: AMD Turion™ 64 X2 | U1 | 1808/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 149 GiB total, 139.236 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID:
Description: Base System Device
Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_30B5103C&REV_0A\4&3A3249AB&0&4B80
Manufacturer:
Name: Base System Device
PNP Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_30B5103C&REV_0A\4&3A3249AB&0&4B80
Service:

Class GUID:
Description: Base System Device
Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_30B5103C&REV_01\4&3A3249AB&0&4A80
Manufacturer:
Name: Base System Device
PNP Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_30B5103C&REV_01\4&3A3249AB&0&4A80
Service:

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr

Class GUID:
Description: Coprocessor
Device ID: PCI\VEN_10DE&DEV_0271&SUBSYS_30B5103C&REV_A3\3&13C0B0C5&0&53
Manufacturer:
Name: Coprocessor
PNP Device ID: PCI\VEN_10DE&DEV_0271&SUBSYS_30B5103C&REV_A3\3&13C0B0C5&0&53
Service:

==== System Restore Points ===================

RP1: 6/6/2010 7:12:01 PM - Windows Update
RP2: 6/6/2010 7:21:51 PM - Windows Update

==== Installed Programs ======================

Adobe Flash Player 10 Plugin
Mozilla Firefox (3.6.3)
NVIDIA Drivers

==== Event Viewer Messages From Past Week ========

6/6/2010 8:56:21 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
6/6/2010 8:55:31 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
6/6/2010 8:54:06 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
6/6/2010 8:41:21 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
6/6/2010 8:41:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
6/6/2010 8:41:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
6/6/2010 8:41:19 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/6/2010 8:41:14 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
6/6/2010 8:39:44 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache spldr Wanarpv6

==== End Of File ===========================

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-06-06 21:10:22
Windows 6.1.7600
Running: 6niqelu4.exe; Driver: C:\Users\NICKHD~1\AppData\Local\Temp\fwldiuow.sys


---- System - GMER 1.0.15 ----

INT 0x1F \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2CAF8
INT 0x37 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2C104
INT 0xC1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2C3F4
INT 0xD1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C152D8
INT 0xD2 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C14898
INT 0xDF \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2C1DC
INT 0xE1 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2C958
INT 0xE3 \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2C6F8
INT 0xFD \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2CF2C
INT 0xFE \SystemRoot\system32\halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation) 81C2D1A8

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwSaveKeyEx + 13AD 81C8C579 1 Byte [06]
.text ntkrnlpa.exe!KiDispatchInterrupt + 5A2 81CB0F52 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\firefox.exe[1660] ntdll.dll!LdrLoadDll 7793F585 5 Bytes JMP 010A13F0 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)

---- Devices - GMER 1.0.15 ----

Device \Driver\ACPI_HAL \Device\00000042 halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)

AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

Hello, Biology
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 4-5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:

• Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
• If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
• Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
• Please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
• Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
• Please set your system to show all files.
  Click Start, open My Computer, select the Tools menu and click Folder Options.
  Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
  Uncheck: Hide file extensions for known file types
  Uncheck the Hide protected operating system files (recommended) option.
  Click Yes to confirm.

Did you ran Combofix in safe mode? why?

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.