Pop-ups won't allow DDS to scan.

DDs black screen with text explanation comes up, then the pop-up invades screen saying dds is infected. when I click allow, DDs screen disappears. No scan, no notepad text. Please help.

Mac

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We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

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Thanks and again sorry for the delay.

1. Please download OTL from one of the following mirrors:
   • This is THE Mirror
2. Save it to your desktop.
3. Double click on the icon on your desktop.
4. Under the Custom Scan box paste this in
   netsvcs
   %SYSTEMDRIVE%\*.exe
   /md5start
   eventlog.dll
   scecli.dll
   netlogon.dll
   cngaudit.dll
   sceclt.dll
   ntelogon.dll
   logevent.dll
   iaStor.sys
   nvstor.sys
   atapi.sys
   IdeChnDr.sys
   viasraid.sys
   AGP440.sys
   vaxscsi.sys
   nvatabus.sys
   viamraid.sys
   nvata.sys
   nvgts.sys
   iastorv.sys
   ViPrt.sys
   eNetHook.dll
   ahcix86.sys
   KR10N.sys
   nvstor32.sys
   ahcix86s.sys
   nvrd32.sys
   symmpi.sys
   adp3132.sys
   mv61xx.sys
   /md5stop
   %systemroot%\*. /mp /s
   CREATERESTOREPOINT
   %systemroot%\system32\*.dll /lockedfiles
   %systemroot%\Tasks\*.job /lockedfiles
   %systemroot%\system32\drivers\*.sys /lockedfiles
   %systemroot%\System32\config\*.sav
   %systemdrive%\*.sys /90 /md5
   
5. Push the Quick Scan button.
6. Two reports will open, copy and paste them in a reply here:
   • OTL.txt <-- Will be opened
   • Extra.txt <-- Will be minimized

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.