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C++ runtime Error


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#1 masaro

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Posted 03 June 2010 - 02:44 AM

I had gotten a virus attack few weeks ago....had to restore my windows XP with the install disc.
Everything seems fine after the restore other than the fact that I have the following error message whenever I run Soulseek:

"C++ runtime error"

I have looked everywhere on the web for the solution, I have even downloaded registry optimizer to fix my registry issues still I am getting this error.
Your help is much appreciated

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#2 noknojon

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Posted 03 June 2010 - 03:44 AM

Download Malwarebytes and run a Quick Scan first -
As Soulseek is a P2P site it can be dangerous for you and may contain several infections -
This may have also corrupted files in your system

#3 hamluis

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Posted 03 June 2010 - 10:10 AM

Fix Runtime Errors, MS

I would remove any toolbars installed and reflected in IE add-ons.

Louis

Edited by hamluis, 03 June 2010 - 10:12 AM.


#4 masaro

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Posted 05 June 2010 - 07:48 PM

noknojon: I do have Malwarebytes installed and ran it a few times...still getting the errror
I am aware of the fact that there is a potential danger in contacting virus through it

hamluis: I have read that link you sent and tried those solutions but I think it is more for IE user...I use Firefox and also the problem is not with a web browser I'm using....

#5 noknojon

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Posted 05 June 2010 - 08:44 PM

This item fromM/soft support offers a solution for fixing the problem -
The problem is a M/soft problem regardless of the browser you use , so the fixes should be the same -

#6 masaro

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Posted 06 June 2010 - 04:31 PM

noknojon: thanks for the follow up. For method 1: I don't see MoSearch in the startup tab. As for method 2: I'm lost after step4 since I do not see the install /uninstall tab with Microsoft Office XP product. It seems the steps are for a different version windows. I have XP with SP3 installed.

#7 masaro

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Posted 07 June 2010 - 08:38 PM

Would it help if I run hijack this and post the log on here?

#8 hamluis

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Posted 07 June 2010 - 09:08 PM

This is not a malware forum...HJT logs are malware tools.

If you want to post a log...the appropriate forum is BC Virus, Trojan, Spyware, and Malware Removal Logs - http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/.

Step One: Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Louis




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