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Vista BSOD


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3 replies to this topic

#1 Psybeerian

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Posted 03 June 2010 - 02:14 AM

I followed the instructions on a good troubleshooting thread and have produced the following gibberish. Any takers? I've had quite a few BSOD occurrences with messages like dxgkrnl.sys, no message at all, update your bios, IRQ greater than something etc.

LG R410 Laptop, Pentium Dual-Core CPU T4200 @2.00ghz
3gb ram
32 bit
Windows Vista, SP2
_____________________


Microsoft ® Windows Debugger Version 6.12.0002.633 X86
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Machine Name:
Kernel base = 0x82045000 PsLoadedModuleList = 0x82152930
Debug session time: Wed Jun 2 22:19:28.240 2010 (UTC - 7:00)
System Uptime: 0 days 0:16:12.952
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffd800c). Type ".hh dbgerr001" for details
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {8013cf18, 1b, 0, 820aea35}

Page 93b01 not present in the dump file. Type ".hh dbgerr004" for details
Probably caused by : ntkrnlmp.exe ( nt!EtwpCCSwapTrace+103 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 8013cf18, memory referenced
Arg2: 0000001b, IRQL
Arg3: 00000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 820aea35, address which referenced memory

Debugging Details:
------------------

Page 93b01 not present in the dump file. Type ".hh dbgerr004" for details

READ_ADDRESS: 8013cf18

CURRENT_IRQL: 1b

FAULTING_IP:
nt!EtwpCCSwapTrace+103
820aea35 80bc1074ce138200 cmp byte ptr nt!CCSwapInfo+0x4 (8213ce74)[eax+edx],0

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: dwm.exe

TRAP_FRAME: 8d4e87ac -- (.trap 0xffffffff8d4e87ac)
ErrCode = 00000000
eax=000000a4 ebx=8d4e88a0 ecx=00000b08 edx=00000000 esi=00000009 edi=84200008
eip=820aea35 esp=8d4e8820 ebp=8d4e8868 iopl=0 nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010282
nt!EtwpCCSwapTrace+0x103:
820aea35 80bc1074ce138200 cmp byte ptr nt!CCSwapInfo+0x4 (8213ce74)[eax+edx],0 ds:0023:8213cf18=00
Resetting default scope

LAST_CONTROL_TRANSFER: from 820aea35 to 8209fd09

STACK_TEXT:
8d4e87ac 820aea35 badb0d00 00000000 906880f5 nt!KiTrap0E+0x2e1
8d4e8868 820ae7f5 84b399d0 89680030 00000001 nt!EtwpCCSwapTrace+0x103
8d4e88b4 820ae27c 896e8020 8d4e8bec 00000000 nt!EtwTraceContextSwap+0x14a
8d4e88c4 820adf46 8d4e891c 89680030 82134920 nt!SwapContext_PatchFxe+0x30
8d4e88d8 820b0963 89680030 82134e70 896800b8 nt!KiSwapContext+0x26
8d4e891c 820ad9c9 89680030 00000000 00000002 nt!KiSwapThread+0x433
8d4e8970 8222f801 00000002 8d4e8aa8 00000001 nt!KeWaitForMultipleObjects+0x53d
8d4e8bfc 8222f570 00000002 00000001 00000000 nt!ObpWaitForMultipleObjects+0x256
8d4e8d48 8209c9aa 00000002 01a9fc2c 00000001 nt!NtWaitForMultipleObjects+0xcc
8d4e8d48 77975e74 00000002 01a9fc2c 00000001 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
01a9fc78 00000000 00000000 00000000 00000000 0x77975e74


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!EtwpCCSwapTrace+103
820aea35 80bc1074ce138200 cmp byte ptr nt!CCSwapInfo+0x4 (8213ce74)[eax+edx],0

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!EtwpCCSwapTrace+103

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4b7d1df5

FAILURE_BUCKET_ID: 0xA_nt!EtwpCCSwapTrace+103

BUCKET_ID: 0xA_nt!EtwpCCSwapTrace+103

Followup: MachineOwner
---------

Edited by Psybeerian, 03 June 2010 - 02:16 AM.


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#2 computerxpds

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Posted 03 June 2010 - 03:32 PM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply. :huh:
animinionsmalltext.gif
If I have replied to a topic and you reply and I haven't gotten back to you within 48 hours (2 days) then send me a P.M.
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#3 Psybeerian

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Posted 03 June 2010 - 03:54 PM

==================================================
Dump File : Mini060210-06.dmp
Crash Time : 6/2/2010 10:20:51 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x8013cf18
Parameter 2 : 0x0000001b
Parameter 3 : 0x00000000
Parameter 4 : 0x820aea35
Caused By Driver : BHDrvx86.sys
Caused By Address : BHDrvx86.sys+140f5
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060210-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060210-05.dmp
Crash Time : 6/2/2010 10:03:37 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xf10616e8
Parameter 2 : 0x00000000
Parameter 3 : 0x8f9712b0
Parameter 4 : 0x00000002
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060210-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060210-04.dmp
Crash Time : 6/2/2010 7:02:29 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 0x0000000d
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5b47f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060210-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060210-03.dmp
Crash Time : 6/2/2010 6:41:54 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x32047461
Parameter 3 : 0xb05dd168
Parameter 4 : 0x00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+1a5cd
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060210-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060210-02.dmp
Crash Time : 6/2/2010 2:37:42 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x99c93509
Parameter 3 : 0x8190bb78
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+93509
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060210-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060210-01.dmp
Crash Time : 6/2/2010 2:22:04 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x821194a6
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5ad09
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060110-02.dmp
Crash Time : 6/1/2010 4:53:41 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x841dc6f0
Parameter 3 : 0xaed06a48
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060110-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060110-01.dmp
Crash Time : 6/1/2010 10:30:45 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00041201
Parameter 2 : 0xc01d8890
Parameter 3 : 0x98357005
Parameter 4 : 0x89267c60
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+bb859
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini060110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini053110-02.dmp
Crash Time : 5/31/2010 9:20:12 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x000f8822
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8201a2cc
Caused By Driver : hal.dll
Caused By Address : hal.dll+52cc
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini053110-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini053110-01.dmp
Crash Time : 5/31/2010 6:00:19 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xe2cda014
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x9019a0da
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+30da
File Description : USB 1.1 & 2.0 Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini053110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052610-01.dmp
Crash Time : 5/26/2010 10:54:53 AM
Bug Check String : TIMER_OR_DPC_INVALID
Bug Check Code : 0x000000c7
Parameter 1 : 0x848f2828
Parameter 2 : 0x00000420
Parameter 3 : 0x00000002
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+bb859
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052410-06.dmp
Crash Time : 5/24/2010 9:22:44 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xf10616e8
Parameter 2 : 0x00000000
Parameter 3 : 0x8f96b2b0
Parameter 4 : 0x00000002
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052410-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052410-05.dmp
Crash Time : 5/24/2010 9:03:54 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904aa
Parameter 2 : 0x80720814
Parameter 3 : 0x80720510
Parameter 4 : 0x532f01ff
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+19fff
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052410-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052410-04.dmp
Crash Time : 5/24/2010 8:34:41 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8e48e123
Parameter 2 : 0x00000000
Parameter 3 : 0x8f96f2a2
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052410-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052410-03.dmp
Crash Time : 5/24/2010 3:52:35 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x86c86750
Parameter 3 : 0x86c8689c
Parameter 4 : 0x82230710
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052410-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052410-02.dmp
Crash Time : 5/24/2010 3:48:45 PM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 0x00000007
Parameter 2 : 0x00047041
Parameter 3 : 0x899d9be8
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+b734f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052410-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052410-01.dmp
Crash Time : 5/24/2010 3:46:40 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x820e926c
Parameter 3 : 0xb1648ba4
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+b226c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052310-01.dmp
Crash Time : 5/23/2010 4:48:16 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0x80000003
Parameter 2 : 0x8204d8ef
Parameter 3 : 0x803f0b10
Parameter 4 : 0x00000000
Caused By Driver : igdkmd32.sys
Caused By Address : igdkmd32.sys+38a2e
File Description : Intel Graphics Kernel Mode Driver
Product Name : Intel Graphics Accelerator Drivers for Windows XP®
Company : Intel Corporation
File Version : 8.15.10.2104
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051910-03.dmp
Crash Time : 5/19/2010 11:41:08 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x988fd90a
Parameter 3 : 0x814f6b34
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+ad90a
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051910-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051910-02.dmp
Crash Time : 5/19/2010 9:44:48 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x820829c2
Parameter 3 : 0x993bec64
Parameter 4 : 0x00000000
Caused By Driver : volsnap.sys
Caused By Address : volsnap.sys+2f27
File Description : Volume Shadow Copy Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051910-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051910-01.dmp
Crash Time : 5/19/2010 9:41:40 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x8cc16bd0
Parameter 2 : 0x0000000a
Parameter 3 : 0x00000008
Parameter 4 : 0x8cc16bd0
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+a24f9
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051710-01.dmp
Crash Time : 5/17/2010 10:54:34 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0425b8bd
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8f125c2a
Caused By Driver : Rtlh86.sys
Caused By Address : Rtlh86.sys+2c2a
File Description : Realtek 8136/8168/8169 NDIS6 32-bit Driver
Product Name : Realtek 8136/8168/8169 PCI/PCIe Adapters
Company : Realtek
File Version : 6.235.0304.2010 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051610-01.dmp
Crash Time : 5/16/2010 10:29:02 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x820af7ee
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051510-01.dmp
Crash Time : 5/15/2010 12:12:46 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x16758202
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82016ff9
Caused By Driver : hal.dll
Caused By Address : hal.dll+3ff9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051410-02.dmp
Crash Time : 5/14/2010 11:51:40 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8207c9c2
Parameter 3 : 0xaea30c64
Parameter 4 : 0x00000000
Caused By Driver : volsnap.sys
Caused By Address : volsnap.sys+2f27
File Description : Volume Shadow Copy Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051410-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051410-01.dmp
Crash Time : 5/14/2010 3:30:46 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xfd9d1ccc
Parameter 2 : 0x00000000
Parameter 3 : 0x98c0704a
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9838d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini051310-01.dmp
Crash Time : 5/13/2010 8:04:31 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xfd509eee
Parameter 2 : 0x0000001b
Parameter 3 : 0x00000001
Parameter 4 : 0x820e02f1
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18209 (vistasp2_gdr.100218-0019)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

#4 Broni

Broni

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Posted 03 June 2010 - 11:06 PM

With such a variety of errors, we have quite a few possible reasons:
- system files corruption
- hardware problem (RAM, hard drive)
- infection

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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