Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

keyboard & mouse not functioning after "spyware soft" removal.


  • Please log in to reply
3 replies to this topic

#1 brooksey!!!

brooksey!!!

  • Members
  • 186 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London
  • Local time:08:55 PM

Posted 03 June 2010 - 01:49 AM

good morning!
i am having some issues with my internal touch pad and keyboard. i cannot use either of them at all. (i must apologize in advance for bad grammar or punctuation - i have typed this whole message using an external mouse with microsoftf on screen keyboard! hard core!) i managed to remove "spyware soft" last night after a big panic. omce it was removed, the key & mouse just sopped working.
the strange thing is, i can change he brightness with the keyboard function key. i am running an eMachnes D620 pile of uselessness. can anyone help? cheers, GB.

Update:
I plugged my iPod in (which i am also having problems with, but ill leave that to another post), started up iTunes, and then my keyboard worked. Its just the mouse that's not working now. I tried updating the drivers, and reinstalling synaptics, but to no avail.

Edited by brooksey!!!, 03 June 2010 - 02:27 AM.


BC AdBot (Login to Remove)

 


#2 MrBruce1959

MrBruce1959

    My cat Oreo


  • BC Advisor
  • 6,377 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Norwich, Connecticut. in the USA
  • Local time:04:55 PM

Posted 03 June 2010 - 10:25 AM

Hello and Welcome to Bleepingcomputer.

Most Emachine computer systems come with a recovery cdrom, which can either repair your current operating system without re-installation or do a new installation.

You can have it save your current Windows folder as Windows.old if you decide to do a new install.

It will save everything in that folder from your previous install.

If you fail to find this recovery disk, which contains your OS, you may have to contact emachines support at this web site. http://www.emachines.com/

Good luck and keep us posted.
Welcome to Bleeping Computer! :welcome:
New Members: Please click here for the Bleeping Computer Forum Board Rules
 
My Career Involves 37 Years as an Electronics Repair Technician, to Which I am Currently Retired From.

I Am Currently Using Windows 10 Home Edition.

As a Volunteer Staff Member of Bleeping Computer, the Help That I Proudly Provide Here To Our BC Forum Board Membership is Free of Charge. :wink:

#3 Sneakycyber

Sneakycyber

    Network Engineer


  • BC Advisor
  • 6,111 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:04:55 PM

Posted 03 June 2010 - 01:40 PM

If you can find the touchpad in the device manager Try deleting it. Then rebooting the computer. See if windows re-detects it and re-installs it.

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#4 brooksey!!!

brooksey!!!
  • Topic Starter

  • Members
  • 186 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London
  • Local time:08:55 PM

Posted 03 June 2010 - 05:33 PM

Hello,
I thought I had already posted that I had managed to fix the issues, but apparently I hadn't.
So, i managed to fix the mouse by deleting the touch pad (Cheers Sneakycyber)and reloading it.
Cheers for the help!
GB




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users