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DVD burning fails with LG GH22NS50


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#1 smukherjee10

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Posted 02 June 2010 - 10:02 PM

Hello, I am using a new LG GS22NS50 DVD writer (2 weeks old) & Nero 9 Lite. I am running Windows XP SP3. A few weeks ago I had this DVD Writer installed on my computer & it uses SATA. Back then I used Ashampoo Burning Studio 6 free. However when I tried my 2nd DVD with this writer (the 1st one wrote ok), after burning for some time, my computer froze (i could click around, but my downloads & uploads had completely stopped & any application after focusing on it would be unresponsive). the LED kept on blinking and HDD usage light was on constantly. After about 10 minutes, it ejected the DVD & said "Burn failed". Also the DVD could not be accessed.

Thinking it was a faulty DVD Writer, I replaced it with another one of the same model. But that too, caused the same problem. However, when I installed Nero 9 lite & tried to burn DVDs it worked. But after writing a few more discs (I dod not write 6 or 7 one after another, only 1 or 2 at a time), the same problem started occuring.

On the recommendation of a friend, I changed the CONFIG.NT in \Windows\system32 to:
"files=100
buffer=20"
whereas previously the setting was:
"files=20"(I think).
Rest of the file is unchanged.

After this I was able to write a few DVDs again. However, once ir twice, the machine would freeze for a few minutes & then would resume writing & burn was successful.

But from yesterday when I try to write a DVD, it fails again. This time however I am able to access the DVD and apparently all the files have been written successfully. But when I compare the written files with the original, only the files written before the freezing were successful. Other files got only 1& match (I used the software CDCheck).

Here is the Nero log of the burn process that occurred yesterday:

====== *** NeroAPI, History File *** ======



Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero API version: 9.4.20.100
Using interface version: 9.0.0.1
Installed in: C:\Program Files\Nero\Nero 9\Nero StartSmart\NeroAPIFiles\
Application: Nero\NMBC
Internal Version: 9, 4, 20, 100

Recorder: <HL-DT-ST DVDRAM GH22NS50>Version: TN02 - HA 1 TA 1 - 9.4.20.100
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data

=== Scsi-Device-Map ===
CdRomPeripheral : HL-DT-ST CD-RW GCE-8527B atapi Port 0 ID 0 DMA: On
DiskPeripheral : HDS728080PLA380 PF2O m5287 Port 2 ID 0 DMA: Off
CdRomPeripheral : HL-DT-STDVDRAM GH22NS50 TN02 m5287 Port 2 ID 2 DMA: Off
DiskPeripheral : ST3250310AS 4.AA m5287 Port 2 ID 6 DMA: Off
CdRomPeripheral : ZMD XAJ412ZODUZS 1.03 at413sei Port 3 ID 0 DMA: Off
CdRomPeripheral : ZMD XAJ412ZODUZS 1.03 at413sei Port 3 ID 1 DMA: Off

=== CDRom-Device-Map ===
HL-DT-ST CD-RW GCE-8527B K: CdRom0
HL-DT-ST DVDRAM GH22NS50 M: CdRom1
ZMD XAJ412ZODUZS L: CdRom2
ZMD XAJ412ZODUZS N: CdRom3
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1215MB (1244396kB)
Free physical memory: 405MB (415548kB)
Memory in use : 66
Uncached PFiles: 0x0
Global Bus Type: default (0)
Check supported media : Disabled (0)

2.6.2010
NeroAPI
10:12:47 PM #1 Text 0 File SCSIPTICommands.cpp, Line 430
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

10:12:48 PM #2 ISO9660GEN -11 File Geniso.cpp, Line 3327
First writeable address = 0 (0x00000000)

10:12:48 PM #3 Phase 1 File APIProgress.cpp, Line 259
Reading directories

10:12:48 PM #4 Phase 2 File APIProgress.cpp, Line 259
Creating directories

10:12:48 PM #5 Text 0 File Burncd.cpp, Line 3572
Turn on Disc-At-Once, using DVD media

10:12:48 PM #6 Phase 74 File APIProgress.cpp, Line 259
Checking discs

10:12:48 PM #7 Text 0 File DlgWaitCD.cpp, Line 313
Last possible write address on media: 2298495
Last address to be written: 2164623

10:12:48 PM #8 Text 0 File DlgWaitCD.cpp, Line 325
Write in overburning mode: NO

10:12:48 PM #9 Text 0 File DlgWaitCD.cpp, Line 2843
Recorder: HL-DT-ST DVDRAM GH22NS50, Media type: DVD-R
Disc Manufacturer ID: <SONY16> <D1>
Disc Application Code: 64, Disc Physical Code: 193

10:12:48 PM #10 Text 0 File DlgWaitCD.cpp, Line 500
>>> Protocol of DlgWaitCD activities: <<<
=========================================

10:12:48 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 739
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2164624 (2164624) = #2164624/481:1.49
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2164624 blocks [M: HL-DT-ST DVDRAM GH22NS50]
--------------------------------------------------------------

10:12:48 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 941
Prepare [M: HL-DT-ST DVDRAM GH22NS50] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4433149952, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2164624 | 0 | 0x00
2164624 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

10:12:50 PM #13 Text 0 File SCSIPTICommands.cpp, Line 217
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

10:12:50 PM #14 Text 0 File Burncd.cpp, Line 4279
Caching options: cache CDRom or Network-No, small files-Yes (<32KB)

10:12:50 PM #15 Phase 24 File APIProgress.cpp, Line 275
Caching of files started

10:12:50 PM #16 Text 0 File Burncd.cpp, Line 4401
Cache writing successful.

10:12:50 PM #17 Phase 25 File APIProgress.cpp, Line 275
Caching of files completed

10:12:50 PM #18 Phase 36 File APIProgress.cpp, Line 275
Burn process started at 16x (22,160 KB/s)

10:12:50 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2695
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

10:12:50 PM #20 Text 0 File DVDR.cpp, Line 3284
Recording mode: Sequential Recording Mode for Multisession

10:12:50 PM #21 Text 0 File DVDR.cpp, Line 3438
Start write address at LBA 0
DVD high compatibility mode: No

10:12:50 PM #22 Text 0 File Cdrdrv.cpp, Line 10282
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Transfer Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
Outer Limit of Data Recordable Area: 26127F h
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 6.0
Revision number of minimum recording speed: -
Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
Class: 0, Extended part version: 33
Start PSN of the Extra Border Zone: 2FE10 h
Start PSN of Physical format information blocks in Extra Border Zone: 2FFA0 h
Media Specific [16..783]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 0

10:12:50 PM #23 Text 0 File DVDR.cpp, Line 3576
Reserved Track size: 2164624 (210790h, 4227MB) -> return code 0

10:12:50 PM #24 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800

10:12:50 PM #25 Phase 42 File APIProgress.cpp, Line 259
Writing lead-in

10:13:30 PM #26 Phase 77 File APIProgress.cpp, Line 259
Writing tracks

10:27:59 PM #27 SPTI -500 File SCSIPassThrough.cpp, Line 215
CdRom1: SCSIStatus(x00) WinError(1117) NeroError(-500)
CDB Data: 0x2A 00 00 0B C3 60 00 00 20 00 00 00
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x08131000: Len x10000
0x30 90 16 BD E8 BA 27 52 AA 38 21 33 82 11 D5 C0
0x84 78 78 10 9B 88 58 64 10 90 1E E2 16 19 25 B2
0x16 E4 E4 3C 32 70 43 19 B9 C1 08 65 E7 27 FD 6D

10:28:03 PM #28 SPTI -1114 File SCSIPassThrough.cpp, Line 215
CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1114)
CDB Data: 0x2A 00 00 0B C3 60 00 00 20 00 00 00
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 0C 29
Buffer x039258c0: Len x10000
0x30 90 16 BD E8 BA 27 52 AA 38 21 33 82 11 D5 C0
0x84 78 78 10 9B 88 58 64 10 90 1E E2 16 19 25 B2
0x16 E4 E4 3C 32 70 43 19 B9 C1 08 65 E7 27 FD 6D

10:28:03 PM #29 CDR -1114 File Writer.cpp, Line 306
Reset occurred
M: HL-DT-ST DVDRAM GH22NS50

10:28:08 PM #30 Phase 133 File APIProgress.cpp, Line 275
Writing short lead-out

10:34:31 PM #31 Text 0 File DVDR.cpp, Line 3843
EndDAO: Last written address was 770911 (BC35Fh)Close track 1, ret: 0
Close Session/Border, function 2, track: 3, finalize disc: NO, ret: 0

10:34:31 PM #32 Text 0 File DVDPlusDualLayer.cpp, Line 1452
SetDriveCaps: Set LAST LBA of layer 1 to 0

10:34:31 PM #33 Phase 38 File APIProgress.cpp, Line 275
Burn process failed at 16x (22,160 KB/s)

10:34:31 PM #34 Text 0 File SCSIPTICommands.cpp, Line 267
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

10:34:37 PM #35 Text 0 File Cdrdrv.cpp, Line 11592
DriveLocker: UnLockVolume completed

10:34:37 PM #36 Text 0 File SCSIPTICommands.cpp, Line 430
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

====== *** NeroAPI, History File *** ======

Also I have used first Frontech & then Sony DVD-Rs. I have already wasted about 10 DVD-Rs in this problem. I would be glad if somebody helps me out. Thanks a lot in advance.

Edited by smukherjee10, 02 June 2010 - 10:03 PM.


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#2 MrBruce1959

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Posted 03 June 2010 - 12:50 PM

Hello and welcome to bleepingcomputer! :thumbsup:

I have read your description and logs you posted above.

One of the key items I noticed in your log is this line I have in bold below.

Burn process failed at 16x

Although this is a new drive, the question that has to be raised is whether your system bus speed can handle the 16X write speed?

There are settings you can adjust in most burn software programs that you can drop the write speed down to a more stable burn speed of 2x or 8x.

The slower speeds allow for less chances you will get buffer over-run errors as well.

You could also check to make sure your motherboards chip-set drivers are updated to the latest available from your chip-set vendor as these drivers help control the system bus speed without errors occurring.

Also last but not least, make sure any cables or wires are in top condition and the highest quality, as these can cause bottle-necks to occur. (The data can not flow as fast as it needs to through the wire, or causes intermittent connection problems.

Try what I suggested above and please keep us posted with your results.

Kind regards.

Edited by MrBruce1959, 03 June 2010 - 01:31 PM.

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#3 smukherjee10

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Posted 07 June 2010 - 12:09 AM

Sorry for being so late in replying.

First I tried with slower speeds, but again the burn failed.

After that I installed the latest drivers for my ULi m1573 Southbridge (which also includes SATA, I think.) from here:

http://www.nvidia.com/page/uli_drivers.html

And after installing the drivers, the DVD burning works like a charm. Now I can burn DVDs at 16x and browse the internet at the same time. I think the problem was missing or old Southbridge drivers (I have to install SATA drivers using a floppy while formatting Windows XP, otherwise the Setup cannot detect my SATA Hard Disk).

Anyways, thank you very much for helping me out. I am really grateful.

EDIT: Just after posting this, I tried to burn another DVD. I have started using CDBurnerXP for writing DVDs after installing the drivers mentioned above. The burning failed again. The log says:

10:42:13 AM Preparing to burn disc at 16x (22,160 KB/s)
10:42:13 AM Burn process started at 16x (22,160 KB/s)
10:49:40 AM (devNTSPTI_IO_Error) Could not write to Disc (LBA: 1096000 Length: 32).
SCSI Pass-through Interface I/O Error. - 0xFF045D
10:53:11 AM Burn process started at 16x (22,160 KB/s)
10:54:50 AM Preparing to burn disc at 8x (11,080 KB/s)
11:03:40 AM Closing disc
11:04:18 AM Writing lead-out
11:04:22 AM Verifying of files started (4 files to compare)
11:18:13 AM Verify completed (4 of 4 files matched).
11:18:13 AM Burning process successfully completed at 8x (11,080 KB/s)

Is it because of the 16x writing speed? But it did write a few DVDs at 16x without any problem. Anyways, can anyone please explain what this error means? Also is it identical to the "Reset occured" as mentioned in the 1st post? And also I would like to know more about these two errors. Thanks in advance.

Edited by smukherjee10, 07 June 2010 - 01:11 AM.


#4 smukherjee10

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Posted 19 June 2010 - 09:42 AM

After my last post here, I formatted my Windows system partition, installed Windows XP SP3, got the latest updates & tried burning again using Imgburn. This time the burning effectively stopped around 50%, and the write speed said 0x. But the LED was blinking and the hard disk usage was full (the HDD Usage light was constantly on). It stayed like this for over half an hour & I could not terminate the process with Task Manager. Also manually aborting the process did not do anything, it was simply stuck on "Abort Request Acknowledged".

After that I bought a CD-DVD Lens Cleaner, used it, installed SPTD 1.69 & then tried burning again. It burned fine without a hitch. I burned 7 DVDs without any problem one after another.

2 days later (Today) I tried burning again, and this time again had the same old error mentioned in the 1st paragraph of this post. When I restarted and tried to verify the compilation using Imgburn, it gave the error:
"W 20:11:17 Failed to Read Sector 1615504 - Reason: Unknown (CRC or ECC Error) (ASC: 0x10, ASCQ: 0x90)"

Up to this point, I had been using TDK DVD-Rs. After the error, I again cleaned the lens and then tried burning using a SONY DVD+RW at 4X. This time the machine completely froze at around 60% and would not respond at all. Just like before, the LED was blinking and the hard disk usage was full (the HDD Usage light was constantly on). I had to use the reset button again to get control on my system back.

My computer specs are as follows:

Processor: P4 2.8GHz
Motherboard: ASUS P5RD1-VM
Memory: 1.18 GB (+64 MB Shared) --> 1GB (400 Hz) & 256 MB (333 Hz)

I am getting fed up of this problem. Sometimes it writes DVDs, sometimes it simply crashes like this.

Any help would be greatly appreciated. Thanks a lot in advance.

Edited by smukherjee10, 19 June 2010 - 09:42 AM.


#5 DaChew

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Posted 19 June 2010 - 04:50 PM

You can't do any reliable testing with RW's or lower grade DVD +/- R's. Stick with Imgburn and try some verbatim disks.

I have been inactive this last year but there were a lot of problems with sata dvd burners and older non intel southbridge chipsets.

The Imgburn forum would probably be your best bet for some expert help, this is brain surgery and rocket science.
Chewy

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#6 DaChew

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Posted 19 June 2010 - 09:12 PM

There's a wealth of information at their forum

http://forum.imgburn.com/

http://forum.imgburn.com/index.php?showforum=6

I would start by telling them about your problems and posting an Imgburn log.
Chewy

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